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Globiva Interview Questions, Process, and Tips for Experienced
Top Globiva Interview Questions and Answers for Experienced
- Q1. Is it possible to sell a bottle of water to a person who is only thirsty?asked in Sales Executive interview
- Q2. What do you know about upselling?asked in Customer Care Executive interview
- Q3. What has loss dueto COVID 19asked in Operations Associate interview
Globiva Interview Experiences for Experienced
48 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself, ur experience, your last day
- Q2. They will just check ur conference
(3 Questions)
- Q1. Tell me about urself, Impromptu
- Q2. What is sales ?
- Ans.
Sales is the process of selling products or services to customers in exchange for money or other forms of payment.
Sales involves identifying potential customers
Sales includes presenting products or services to customers
Sales requires negotiating prices and terms with customers
Sales involves closing deals and securing payment
Sales also includes building relationships with customers to encourage repeat business
- Q3. What is customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing information about products or services, processing orders, and resolving issues to ensure customer satisfaction.
Examples of customer service c...
Interview Preparation Tips
Top Globiva Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Self introduction
- Q2. Studies background
- Q3. Previous company experience
Email drafting and chat
(1 Question)
- Q1. Explaining about the experience of previous company
Customer Support Executive Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(2 Questions)
- Q1. What is BPO , How to tackle with the customer and company products little bit,.
- Ans.
BPO stands for Business Process Outsourcing. To tackle with customers and company products, one must have good communication skills and product knowledge.
Understand the products and services offered by the company
Listen actively to customer concerns and address them effectively
Be empathetic and patient with customers
Provide accurate and timely information to customers
Handle customer complaints professionally and offer ...
- Q2. Any topic will given to know about your communication skills
Customer Service Associate Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Basically they want to know the communication skills in English.
- Q2. They ask you about yourself and whatever you tell they will ask you the next question related to that.
They will take a 30 minutes test where there is a aptitude test and they will see the English typing essay writing.
Customer Support Associate Interview Questions asked at other Companies
Globiva interview questions for popular designations
Selected
I applied via Referral and was interviewed before Jan 2022. There were 4 interview rounds.
(1 Question)
- Q1. Tell me about your self, why do you leave previous company
Communication Skills , Ability test, Typing test and Grammar test
(1 Question)
- Q1. Overall Test communication
Interview Preparation Tips
Process Associate Interview Questions asked at other Companies
Get interview-ready with Top Globiva Interview Questions
Imran Hussain
Selected
I applied via Jobs India and was interviewed before Oct 2022. There were 3 interview rounds.
(6 Questions)
- Q1. Your profile and experiences.
- Q2. Help the through your profile and experiences.
- Q3. Your job roles and responsibilities.
- Q4. Clearly explain your previous job roles and responsibilities.
- Q5. Your strength and capabilities.
- Q6. Let the HR know your strength and capabilities, skill.
(2 Questions)
- Q1. About previous job roles & responsibility and contribution towards the organization
- Q2. Explain your job roles and responsibility, and share your work experiance, your success rate and contribution towards the organization and process worked for.
Interview Preparation Tips
Senior Quality Analyst Interview Questions asked at other Companies
Jobs at Globiva
Mohammed Sahil
Selected
I applied via Approached by Company and was interviewed before Nov 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Can you take me through your profile.
- Q2. What is your salary expectation
(1 Question)
- Q1. How good you are with languages
(2 Questions)
- Q1. What will your strategies to increase the performance of your team mates.
- Q2. How do you deal with a bottom performer
Interview Preparation Tips
Team Lead Interview Questions asked at other Companies
Selected
I applied via Jobs India and was interviewed before Jun 2022. There were 2 interview rounds.
(5 Questions)
- Q1. About my profile and experiance.
- Ans. Clearly take the HR through your profile and experiences your carry.
- Q2. Your job roles and responsibilities.
- Q3. Explain your previous job roles and responsibilities.
- Q4. Your strengths and capabilities.
- Q5. Point out your strength and capabilities, skills.
Interview Preparation Tips
Quality Analyst Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. How to satisfy an angry customer on call
- Ans.
Listen actively, empathize, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Apologize for the inconvenience caused, even if it wasn't your fault
Offer solutions to resolve the issue, such as refunds, discounts, or replacements
Follow up with the customer to ensure their satisfaction and build trust
- Q2. Why do you want to join a customer service field
Interview Preparation Tips
- Customer Service
Customer Service Executive Interview Questions asked at other Companies
I applied via Approached by Company and was interviewed in Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. What are your role their ?
(1 Question)
- Q1. Why should we hire you?
Interview Preparation Tips
Quality Analyst Interview Questions asked at other Companies
Globiva Interview FAQs
Some of the top questions asked at the Globiva interview for experienced candidates -
The duration of Globiva interview process can vary, but typically it takes about less than 2 weeks to complete.
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Globiva Interviews By Designations
- Globiva Customer Support Executive Interview Questions
- Globiva Customer Care Executive Interview Questions
- Globiva Associate Interview Questions
- Globiva Customer Service Executive Interview Questions
- Globiva Customer Service Associate Interview Questions
- Globiva Process Associate Interview Questions
- Globiva Sales Executive Interview Questions
- Globiva Customer Support Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Process Associate Interview Questions
- Sales Executive Interview Questions
- Executive Interview Questions
- Show more
Globiva Interview Process for Experienced
based on 28 interviews
Interview experience
Interview Questions from Similar Companies
Globiva Reviews and Ratings
based on 1.5k reviews
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Gurgaon / Gurugram
0-5 Yrs
₹ 1.75-3.5 LPA
|
Associate
504
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Quality Analyst
246
salaries
| ₹0 L/yr - ₹0 L/yr |
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Customer Service Executive
236
salaries
| ₹0 L/yr - ₹0 L/yr |
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Team Lead
218
salaries
| ₹0 L/yr - ₹0 L/yr |
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Customer Care Executive
202
salaries
| ₹0 L/yr - ₹0 L/yr |
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