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Continuum Global Solutions Customer Service Associate Interview Questions and Answers

Updated 29 Apr 2023

1 interview found

Sort by: Popular
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

1 Interview Round

1

Typing Test Round (2 Questions)

  • Q1. There is a typing and versant test
  • Q2. No other questions asked

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself that's not on CV
  • Q2. What are your expectations
2

Technical Round (2 Questions)

  • Q1. Test familiarity with MS office tools
  • Q2. Test ability to work with Avaya
3

Call listening test Round (1 Question)

  • Q1. Scenario specific call listening
4

Group Discussion Round

I was asked to read an article infront of the leadership team. They asked me questions about what I read.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. That should help the hiring team match you and your skills to the account/team you should belong to.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Campus Placement and was interviewed in Mar 2024.

3 Interview Rounds

1

One-on-one Round (19 Questions)

  • Q1. Introduction of the company
  • Q2. Explanation of whole company
  • Q3. Tell me something about our company mission vission
  • Q4. Goals of the company
  • Q5. First source solutions company full detail
  • Q6. Whole summary of the company
  • Q7. Company objective
  • Q8. Company whole structure
  • Q9. Explanation of whole company about first source solutions
  • Q10. First source solutions founder explanation
  • Q11. First source solutions detail
  • Q12. Whole company detail
  • Q13. First source solutions estd
  • Q14. Company head discussion
  • Q15. Serious discussion about company
  • Q16. Company rules and regulations
  • Q17. Establishment of company
  • Q18. Company founder name
  • Q19. Company success
2

HR Round (4 Questions)

  • Q1. Tell me something about yourself
  • Q2. First source solutions company background
  • Q3. Company full information
  • Q4. Salary packages
3

Group Discussion Round

Company whole process

Interview Preparation Tips

Interview preparation tips for other job seekers - More job opportunities
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in May 2024.

4 Interview Rounds

1

Assignment Round

This was Chat round, In this round we have to communicate with customer and resolve their queries through chat

2

HR Round (1 Question)

  • Q1. About Self Introduction and Basic Questions about education
3

Group Discussion Round

Given a topic (15min time)to complete

4

One-on-one Round (3 Questions)

  • Q1. Asked about myself and family background
  • Q2. About Education and why do you choose
  • Q3. Asked about night shift ,Is it ok or not

Interview Preparation Tips

Interview preparation tips for other job seekers - It was really Easy to crack, just focus on communication skills and be confident.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Apna Jobs and was interviewed in Jun 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Are you ready to work in shifts?
2

One-on-one Round (2 Questions)

  • Q1. Tell me about ur city in hindi.
  • Q2. What is customer service, empathy?
3

Assignment Round

Amcat test ..In this test versant test is there, logical reasoning

4

Versant round and mock call Round (1 Question)

  • Q1. Pitch to customer who comes to you for refund issue.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Job Portal and was interviewed in Jul 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell about urself
  • Q2. Which sport u like
2

One-on-one Round (2 Questions)

  • Q1. Name and urself
  • Q2. Place and urself

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself and your education
  • Q2. Ask for night shift
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Feb 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Any topic other than self introduction
2

Behavioral Round (2 Questions)

  • Q1. Self introduction
  • Q2. Family information
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Sep 2023.

3 Interview Rounds

1

Aptitude Test Round

Test taken in website

2

One-on-one Round (2 Questions)

  • Q1. What is customer service, conversation with customer, tell about Hyderabad
  • Q2. Conversation with customer
3

One-on-one Round (3 Questions)

  • Q1. Tell about yourself
  • Q2. Speak about Hyderabad
  • Q3. Conversation with customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about yourself

Continuum Global Solutions Interview FAQs

How many rounds are there in Continuum Global Solutions Customer Service Associate interview?
Continuum Global Solutions interview process usually has 2 rounds. The most common rounds in the Continuum Global Solutions interview process are Resume Shortlist and Typing Test.
How to prepare for Continuum Global Solutions Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Continuum Global Solutions. The most common topics and skills that interviewers at Continuum Global Solutions expect are Corporate Security, Management, Talent Acquisition, customer support and Advertising.
What are the top questions asked in Continuum Global Solutions Customer Service Associate interview?

Some of the top questions asked at the Continuum Global Solutions Customer Service Associate interview -

  1. There is a typing and versant t...read more
  2. No other questions as...read more

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Continuum Global Solutions Customer Service Associate Salary
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₹2.2 L/yr - ₹3 L/yr
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