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Premium Employer

WNS

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3.4

based on 12.4k Reviews

Video summary

Filter interviews by

WNS Customer Service Associate Interview Questions and Answers

Updated 6 Nov 2024

WNS Customer Service Associate Interview Experiences

6 interviews found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 6 Nov 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Salary expectation

Add your answer

Q2. Why you want to join

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company just a warning so you don't destroy your career

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 8 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Aptitude Test

That really helpful i learnt a lot

Round 2 - HR

(2 Questions)

Q1. Asked me to explain about myself

Add your answer

Q2. Reason to join wns

Add your answer

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 25 Oct 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(1 Question)

Q1. Tell me about Yourself

Add your answer

Round 3 - Group Discussion

Shere about your last book reading

Round 4 - One-on-one

(1 Question)

Q1. Why you want to WNS company

Add your answer

Round 5 - Technical

(1 Question)

Q1. Questions on 5 Min video displayed on there pc

Add your answer

Round 6 - Maneger

(1 Question)

Q1. Why should we join you for our company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very simple only your english is Fluent

What people are saying about WNS

View All

an assistant manager

Wns global review

How is the wns global fpna role? I have an offer for 20 lpa, ca having 3 years of experience. Career portals says the wns is very bad in terms of culture, promotions & hikes.

Got a question about WNS?

Ask anonymously on communities.

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 5 Aug 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Assignment

Had to write an essay on the given topic.
There was a chat conversation and we had to help the customer by resolving the issue.

Round 3 - HR

(1 Question)

Q1. Why I wanted to join WNS?

Add your answer

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 5 Oct 2021

I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. General questions like take me through your resume.

Add your answer

Q2. If experience they ask related to your last experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer all questions. Don't miss any

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 16 Aug 2021

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Na

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I’m ok for this opportunity ready to join

Interview questions from similar companies

Senior Associate Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 6 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me something about your self

Add your answer

Q2. What is your salary expectation

Add your answer

Round 2 - Technical

(2 Questions)

Q1. Process related questions

Add your answer

Q2. Why do you left your previous company

Add your answer

Round 3 - Client Interview

(1 Question)

Q1. Tell me something about your job details

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and confident while answering questions.

Senior Associate Interview Questions & Answers

Firstsource Solutions

Anonymous

posted on 9 Feb 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. My past job experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to work in this company .

Senior Associate Interview Questions & Answers

HGS

Anonymous

posted on 21 Apr 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Tell me about yourself. What are your weaknesses? Why should we choose you for this job? What are your hobbies? What are your main strengths? Why do you want to work here?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell about yourself and share your story. Provide evidence and data. Prepare a few questions and speak loudly and confidently.
And finally say thans..

Senior Associate Interview Questions & Answers

HGS

Anonymous

posted on 8 Jul 2021

Interview Questionnaire

2 Questions

Q1. Y your preferred this job

Add your answer

Q2. Y only choose this company

Add your answer

WNS Interview FAQs

How many rounds are there in WNS Customer Service Associate interview?

WNS interview process usually has 3 rounds. The most common rounds in the WNS interview process are HR, Resume Shortlist and Aptitude Test.

How to prepare for WNS Customer Service Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Customer Service and International Voice Process.

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WNS Customer Service Associate Salary

based on 168 salaries

₹1 L/yr - ₹5 L/yr

20% more than the average Customer Service Associate Salary in India

View more details

WNS Salaries in India

Senior Associate 13.6k salaries	₹0.6 L/yr - ₹8 L/yr
Associate 4.8k salaries	₹1 L/yr - ₹7 L/yr
Associate Lead 3.3k salaries	₹2.7 L/yr - ₹11 L/yr
Assistant Manager 3.2k salaries	₹5 L/yr - ₹16.2 L/yr
Senior Associate Operations 2.8k salaries	₹1.1 L/yr - ₹8 L/yr