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based on 8.5k Reviews

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Conneqt Business Solutions Customer Service Associate Interview Questions and Answers for Freshers

Updated 21 Dec 2023

Conneqt Business Solutions Customer Service Associate Interview Experiences for Freshers

4 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Group Discussion 

Discussion on one topic

Round 4 - One-on-one 

(1 Question)

  • Q1. CSR related questions
Round 5 - Technical 

(1 Question)

  • Q1. Client round csr related

I applied via Recruitment Consultant

Interview Questionnaire 

1 Question

  • Q1. They have taken 1 round only and other is telephonic interview. They asked about yourself, y bpo, jam on college days. And taken telephonic interview next day at home. They asked same again y bpo, location...

Interview Preparation Tips

Interview preparation tips for other job seekers - I have not selected there because of English fluency, and other is they are giving preference to graduation and kannada, tamil, malyalam , English fluency candidates, they said me that i can apply after one month by improving my English skills.
Best for candidates who are non local and graduates.

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduce u r self
  • Q2. Intrested app in u r mobile
  • Ans. 

    I am interested in various apps on my mobile, including productivity, entertainment, and social media apps.

    • Productivity apps like Trello and Evernote help me stay organized and on top of my tasks.

    • Entertainment apps like Netflix and Spotify provide me with hours of entertainment on-the-go.

    • Social media apps like Instagram and Twitter allow me to stay connected with friends and family.

    • I also enjoy using fitness apps like ...

  • Answered by AI
  • Q3. Y u left the previous job nd describe about it
  • Q4. Y u want to join in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview is only for 3 mins they just ask to introduce u r self nd in every interview they ask the only topic is what is the favourite app u like u r mobile nd y

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Experience about previous job
  • Q3. Goals and expection

Interview Preparation Tips

Interview preparation tips for other job seekers - Best platform to work there and fulfil dreams

Conneqt Business Solutions interview questions for designations

 Customer Service

 (1)

 Customer Service Associate (Csa)

 (2)

 Customer Associate

 (1)

 Customer Service Executive

 (29)

 Customer Support Associate

 (2)

 Senior Customer Service Executive

 (7)

 Associate Customer Support Engineer

 (1)

 Senior Customer Support Associate

 (1)

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Assignment 

This was Chat round, In this round we have to communicate with customer and resolve their queries through chat

Round 2 - HR 

(1 Question)

  • Q1. About Self Introduction and Basic Questions about education
Round 3 - Group Discussion 

Given a topic (15min time)to complete

Round 4 - One-on-one 

(3 Questions)

  • Q1. Asked about myself and family background
  • Q2. About Education and why do you choose
  • Q3. Asked about night shift ,Is it ok or not

Interview Preparation Tips

Interview preparation tips for other job seekers - It was really Easy to crack, just focus on communication skills and be confident.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself and your education
  • Ans. 

    I am a recent graduate with a Bachelor's degree in Business Administration.

    • Graduated with a Bachelor's degree in Business Administration

    • Completed internships in customer service roles

    • Participated in extracurricular activities related to communication and problem-solving

    • Received awards for academic excellence

  • Answered by AI
  • Q2. Ask for night shift
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Related to grammer and aptitude

Round 2 - HR 

(1 Question)

  • Q1. Salary and shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are ok with night shifts then chose this company otherwise please away from this company

I applied via Referral and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Why are u interested to join our company
  • Q2. Why should we give u a job in this company
Round 3 - HR 

(1 Question)

  • Q1. Introduction of myself
Round 4 - Technical 

(1 Question)

  • Q1. What are u r strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and you are communication skill

I applied via Naukri.com and was interviewed in Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Introduction

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
Round 4 - Assignment 
Round 5 - One-on-one 

(1 Question)

  • Q1. Salary package and job role and also less package will be given

Interview Preparation Tips

Interview preparation tips for other job seekers - Dislike the company bro never ever join in it

I applied via Walk-in

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your salary expectations?
  • Q3. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Its quite easy process... First we need to give typing test and then they will call for interview....

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer Service Associate interview for freshers?
Conneqt Business Solutions interview process for freshers usually has 5 rounds. The most common rounds in the Conneqt Business Solutions interview process for freshers are One-on-one Round, Technical and Resume Shortlist.
How to prepare for Conneqt Business Solutions Customer Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are Bpo Voice, Customer Handling, Outbound Calling, Telecalling and domestic process.
What are the top questions asked in Conneqt Business Solutions Customer Service Associate interview for freshers?

Some of the top questions asked at the Conneqt Business Solutions Customer Service Associate interview for freshers -

  1. Intrested app in u r mob...read more
  2. No... They not gave full salary...only 17 days paid by them.. But I worked 1 mo...read more
  3. Will always check discipline patience attitu...read more

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People are getting interviews through

based on 4 Conneqt Business Solutions interviews
Recruitment Consultant
WalkIn
Referral
50%
25%
25%
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Conneqt Business Solutions Customer Service Associate Salary
based on 740 salaries
₹1 L/yr - ₹4.5 L/yr
17% less than the average Customer Service Associate Salary in India
View more details

Conneqt Business Solutions Customer Service Associate Reviews and Ratings

based on 241 reviews

3.8/5

Rating in categories

3.7

Skill development

3.5

Work-Life balance

3.3

Salary & Benefits

3.6

Job Security

3.7

Company culture

3.1

Promotions/Appraisal

3.5

Work Satisfaction

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