Conneqt Business Solutions Customer Service Associate Interview Questions and Answers

I have worked in customer service for 3 years, handling inquiries, complaints, and providing solutions.

• Worked as a customer service representative for XYZ company for 2 years

• Handled customer inquiries, complaints, and provided solutions

• Trained new hires on customer service protocols and procedures

• Received positive feedback from customers for excellent service

• Collaborated with other departments to resolve customer issue...read more

I have worked in customer service for 2 years and have experience in handling customer complaints and resolving issues.

• Worked as a customer service representative for 2 years

• Handled customer complaints and resolved issues

• Assisted customers with product inquiries and provided solutions

• Maintained accurate records of customer interactions

• Collaborated with team members to improve customer satisfaction

• Received positive feed

Banks are financial institutions that provide various services such as deposits, loans, investments, and financial advice to customers.

• Banks accept deposits from customers and provide interest on savings accounts

• They offer various types of loans such as personal loans, home loans, and car loans

• Banks provide investment services like mutual funds, stocks, and bonds

• They offer financial advice and services like retirement ...read more

FD stands for Fixed Deposit and TD stands for Term Deposit. Both are types of investment options offered by banks.

• FD is a type of investment where a fixed amount of money is deposited for a specific period of time at a fixed interest rate.

• TD is similar to FD but usually has a longer term and may offer higher interest rates.

• Both FD and TD are considered safe investment options as they are backed by the bank's credibilit...read more