Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Conneqt Business Solutions Team. If you also belong to the team, you can get access from here

Conneqt Business Solutions Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Conneqt Business Solutions Customer Care Executive Interview Questions, Process, and Tips

Updated 20 Feb 2025

Top Conneqt Business Solutions Customer Care Executive Interview Questions and Answers

View all 16 questions

Conneqt Business Solutions Customer Care Executive Interview Experiences

58 interviews found

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

They said to wirte a paragraph

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview will be nice but salary package will be low
Round 1 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
Round 2 - Typing Test 
Round 3 - Client Interview 

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Referral and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Hr ask about self introduction and salry expectation
Round 3 - One-on-one 

(1 Question)

  • Q1. It was Manager round Asked me about previous exprience and he checked about their product if I have any knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - The work environment is good but salry is low in the range of 14 to 15 k .God place for freshers

I applied via Walk-in and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction , JAW , versant , Manager round , client

Interview Preparation Tips

Interview preparation tips for other job seekers - easy , but versant little hard , excellent communication skills ,

Conneqt Business Solutions interview questions for designations

 Customer Care Officer

 (1)

 Customer Care Operations Executive

 (2)

 Inbound Customer Care Executive

 (1)

 Inbound Process Customer Care Executive

 (1)

 Voice Process Customer Care Executive

 (1)

 Non Voice Customer Care Executive

 (1)

 Customer Executive

 (4)

 Customer Service Executive

 (30)

Interview Questionnaire 

1 Question

  • Q1. Why conneqt only?
  • Ans. Bcoz previously it was TBSSL where policies were good also same has been continued.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident when you are giving an interview

Get interview-ready with Top Conneqt Business Solutions Interview Questions

I applied via Recruitment Consultant and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join Conneqt??
  • Q2. Are you flexible enough to do wfo
  • Q3. Will your parents allow you to come office in pandemic situation
  • Q4. Bpo experience
  • Ans. 

    Yes, I have BPO experience.

    • I have worked as a Customer Care Executive in a BPO for 2 years.

    • During my time in the BPO, I handled customer inquiries, resolved complaints, and provided product information.

    • I am familiar with using CRM systems and maintaining accurate records of customer interactions.

    • I have received positive feedback from customers for my excellent communication and problem-solving skills.

    • I am comfortable w...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and don't go in bank of India process

Customer Care Executive Jobs at Conneqt Business Solutions

View all

I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me your home tome
  • Q2. Tell me self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't scared

I applied via Walk-in and was interviewed before May 2018. There were 2 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Which is the Last movie you have seen?
  • Q2. What do you understand about customer support
  • Ans. 

    Customer support involves providing assistance and resolving issues for customers.

    • Customer support is about helping customers with their needs and concerns

    • It involves providing information about products or services

    • It also includes resolving complaints and issues in a timely and efficient manner

    • Good communication skills and empathy are important in customer support

    • Examples include answering phone calls, responding to e

  • Answered by AI
  • Q3. Tell me something about your last job role
  • Q4. They conducted typing test

Interview Preparation Tips

Best company to start your career as a fresher. You will earn about call centre culture.
You will easily get selected in TCS

I applied via Walk-in and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. At what position you want to see yourself in next 4 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident ,Fluent in English and should pass any negative comments during interview

I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. Why should we hire u as u r not graduated also?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go to that company it's all waste of time 🙂

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer Care Executive interview?
Conneqt Business Solutions interview process usually has 2-3 rounds. The most common rounds in the Conneqt Business Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Conneqt Business Solutions Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are customer care, Customer Service, Communication Skills, bpo and inbound.
What are the top questions asked in Conneqt Business Solutions Customer Care Executive interview?

Some of the top questions asked at the Conneqt Business Solutions Customer Care Executive interview -

  1. What do you understand about customer supp...read more
  2. How to sale a credit card and sale it to...read more
  3. How you handle a angry custo...read more
How long is the Conneqt Business Solutions Customer Care Executive interview process?

The duration of Conneqt Business Solutions Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Conneqt Business Solutions Customer Care Executive Interview Process

based on 61 interviews

4 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round - 1
  • One-on-one Round - 2
View more

Fast track your campus placements

View all
Conneqt Business Solutions Customer Care Executive Salary
based on 3.6k salaries
₹0.5 L/yr - ₹5.3 L/yr
9% less than the average Customer Care Executive Salary in India
View more details

Conneqt Business Solutions Customer Care Executive Reviews and Ratings

based on 1.4k reviews

3.7/5

Rating in categories

3.7

Skill development

3.5

Work-life balance

3.2

Salary

3.6

Job security

3.6

Company culture

3.1

Promotions

3.4

Work satisfaction

Explore 1.4k Reviews and Ratings
Customer Care Executive

Kolkata

0-1 Yrs

₹ 0.6-1.25 LPA

Customer Care Executive

Hyderabad / Secunderabad

0-1 Yrs

₹ 1-2 LPA

Gujarati Customer Care Executive

Pune

0-5 Yrs

₹ 0.5-3 LPA

Explore more jobs
Customer Care Executive
3.6k salaries
unlock blur

₹0.4 L/yr - ₹5.3 L/yr

Customer Service Executive
1.6k salaries
unlock blur

₹1 L/yr - ₹4.2 L/yr

Team Lead
1.2k salaries
unlock blur

₹1.2 L/yr - ₹6.5 L/yr

Senior Customer Service Executive
903 salaries
unlock blur

₹1 L/yr - ₹4.6 L/yr

Customer Service Associate
746 salaries
unlock blur

₹1 L/yr - ₹4.2 L/yr

Explore more salaries
Compare Conneqt Business Solutions with

Firstsource Solutions

3.7
Compare

WNS

3.4
Compare

HGS

3.9
Compare

Sutherland Global Services

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview