100+ Conneqt Business Solutions Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

Conneqt Business Solutions Customer Care Executive Interview Experiences

58 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 22 Aug 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

Speak on previous worked company

Round 3 - One-on-one

(1 Question)

Q1. Self introduction and personal experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Better for their growth and experience

Customer Care Executive Interview Questions & Answers

Abhishek Tiwari

posted on 14 Sep 2023

Interview experience

Poor

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Basic Questions like self introduction

Add your answer

Round 3 - HR

(1 Question)

Q1. HR gaved a topic and we had to speak on that topic

Add your answer

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Customer Care Executive interview:

Basic introduction

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 13 Sep 2023

Interview experience

Poor

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me about your self?

Add your answer

Round 3 - One-on-one

(2 Questions)

Q1. Certification verification

Add your answer

Q2. What is your qualification

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Background check

Add your answer

Round 5 - One-on-one

(1 Question)

Q1. Then efficiency

Add your answer

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 20 Sep 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Result

Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Breif about yourself

Add your answer

Q2. Which language you know very well

Ans.

I am fluent in English and Spanish.

Fluent in English and Spanish
Can communicate effectively in both languages
Have experience in customer service in both languages

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful environment,salary is credited on time .....HR, team members, Team Leader, Managers are supportable..... they never reject the candidate....who came for interview....they select each and every candidate who came for interview....i must say to every jobseeker to join the qconnect.... best of luck....

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 15 Oct 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me about yourself

Add your answer

Round 3 - Behavioral

(3 Questions)

Q1. Tell me about Bangalore

Add your answer

Q2. How to sale a credit card and sale it to me

Ans.

To sell a credit card, highlight its benefits and tailor the offer to the customer's needs.

Understand the customer's financial needs and lifestyle
Highlight the benefits of the credit card, such as rewards and cashback
Offer a personalized deal, such as a waived annual fee or a higher credit limit
Address any concerns or objections the customer may have
Close the sale by emphasizing the value of the credit card

Answered by AI

View 2 more answers

Q3. Why you're interested to work with BPO

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidates should be know about company details, about BPO and How to communicate with infront person

Get interview-ready with Top Conneqt Business Solutions Interview Questions

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 12 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - HR

(1 Question)

Q1. 1.Intro 2. What is your memorable day in your life ?

View 2 more answers

Round 2 - Behavioral

(1 Question)

Q1. 1. Scenario questions as per data and internet.

Add your answer

Round 3 - Aptitude Test

Maths , english , customer ratings , voice and listening rounds through system .

Round 4 - Client Interview

(1 Question)

Q1. Main purpose to get into q connect and bpo .

Add your answer

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Customer Care Executive interview:

Aptitude

Interview preparation tips for other job seekers - Have confidence and answer all the questions .

Customer Care Executive Jobs at Conneqt Business Solutions

View all

Customer Care Executive

Kolkata

0-1 Yrs

₹ 0.6-1.25 LPA

Customer Care Executive

Hyderabad / Secunderabad

0-1 Yrs

₹ 1-2 LPA

Gujarati Customer Care Executive

Pune

0-5 Yrs

₹ 0.5-3 LPA

Customer Care Executive

Hyderabad / Secunderabad

0-1 Yrs

Not Disclosed

Customer Care Executive Interview Questions & Answers

posted on 13 Jan 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Recruiter

(1 Question)

Q1. Introduction about self and hobbies

Add your answer

Round 3 - Aptitude Test

Some random question about gk and bpo industry

Round 4 - One-on-one

(1 Question)

Q1. Same as recruitment team

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not be nervous conneqt is good for freshers and a perfect workdpace

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 4 Mar 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 5 interview rounds.

Round 1 - Aptitude Test

General knowledge questions and some basics grammer questions

Round 2 - HR

(1 Question)

Q1. Tell me about your self?

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Why you need this job?, what future do you see in your upcoming 5 years in this company?

Add your answer

Round 4 - Technical

(1 Question)

Q1. What was your last experience and what is your experience over all?

Add your answer

Round 5 - HR

(1 Question)

Q1. Nothing hard questions asked

Add your answer

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 26 Aug 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. Introduction and Previous work experience

Add your answer

Round 2 - HR

(1 Question)

Q1. Work related questions

Add your answer

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 26 Jul 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Self introduction and qualification

Add your answer

Round 3 - HR

(1 Question)

Q1. Communication skills

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. How to response a customer

Ans.

Respond to customers with empathy, active listening, and problem-solving skills to address their concerns effectively.

Acknowledge the customer's issue and show empathy
Listen actively to understand the customer's perspective
Offer solutions or alternatives to resolve the issue
Follow up to ensure customer satisfaction
Maintain a positive and professional attitude throughout the interaction

Answered by AI

Add your answer

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer Care Executive interview?

Conneqt Business Solutions interview process usually has 2-3 rounds. The most common rounds in the Conneqt Business Solutions interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Conneqt Business Solutions Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are customer care, Customer Service, Communication Skills, bpo and inbound.

What are the top questions asked in Conneqt Business Solutions Customer Care Executive interview?

Some of the top questions asked at the Conneqt Business Solutions Customer Care Executive interview -

What do you understand about customer supp...read more
How to sale a credit card and sale it to...read more
How you handle a angry custo...read more

How long is the Conneqt Business Solutions Customer Care Executive interview process?

The duration of Conneqt Business Solutions Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Conneqt Business Solutions Interviews By Designations

Interview Questions for Popular Designations

Conneqt Business Solutions Customer Care Executive Interview Process

based on 61 interviews

4 Interview rounds

Resume Shortlist Round
HR Round
One-on-one Round - 1
One-on-one Round - 2

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Conneqt Business Solutions Customer Care Executive Salary

based on 3.6k salaries

₹0.5 L/yr - ₹5.3 L/yr

9% less than the average Customer Care Executive Salary in India

View more details

Customer Care Executive Jobs at Conneqt Business Solutions

Customer Care Executive

Kolkata

0-1 Yrs

₹ 0.6-1.25 LPA

Customer Care Executive

Hyderabad / Secunderabad

0-1 Yrs

₹ 1-2 LPA

Gujarati Customer Care Executive

Pune

0-5 Yrs

₹ 0.5-3 LPA

Explore more jobs

Conneqt Business Solutions Salaries in India

Customer Care Executive 3.6k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 1.6k salaries	₹0 L/yr - ₹0 L/yr
Team Lead 1.2k salaries	₹0 L/yr - ₹0 L/yr
Senior Customer Service Executive 903 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 746 salaries	₹0 L/yr - ₹0 L/yr