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Concentrix Corporation Senior Sales Advisor Interview Questions and Answers

Updated 13 Sep 2024

Concentrix Corporation Senior Sales Advisor Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Amcat versant test includes mathmetic reasoning

Round 2 - One-on-one 

(4 Questions)

  • Q1. Complete intoduction about experience and knowladge check
  • Q2. Complete introduction about you
  • Ans. 

    Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the retail industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Developed and maintained relationships with key clients, resulting in repeat business

    • Strong communication and negotiation skills

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q3. Tell me work experience
  • Ans. 

    I have over 5 years of experience in sales, with a proven track record of exceeding targets and building strong client relationships.

    • Worked as a Sales Executive at XYZ Company for 3 years

    • Promoted to Sales Manager at ABC Company, where I led a team to achieve a 20% increase in sales

    • Implemented successful sales strategies such as cold calling, networking, and client presentations

  • Answered by AI
  • Q4. Tell me process experience
  • Ans. 

    I have extensive experience in managing the sales process from prospecting to closing deals.

    • Developing and implementing sales strategies to reach target customers

    • Building relationships with clients to understand their needs and provide solutions

    • Negotiating and closing deals to meet sales targets

    • Tracking and analyzing sales data to identify trends and opportunities

    • Collaborating with cross-functional teams to ensure cust

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Knowladge check complete about the process and product

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your work profile, this was the only question asked to me in the HR Round.
  • Ans. I worked with Concentrix for over 2 years and the process I worked for was Macy's where I used to handle international customer queries through email and chat. It was a non- voice process and whatever queries related to our products that are listed on the website or their order status or any escalation for that matter, we used to handle them and try to finish in the first interaction itself.
  • Answered Anonymously
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself and tell me about your last trip experience about wherever you had visited.
  • Q2. Asked how much comfortable can I be doing this job offered.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to give just this advice that just be yourself and say whatever you would like to describe and just please do not stop while addressing your answer and there's no pint getting rejected because what they wanted from us for the customer service advisor position is that we must be good in doing communication. That's it. Have a great day ahead and best of luck.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction and past experience
  • Q2. Past experience and mock call

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't keep any hopes of growth if you are not of chatu behaviour.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Multiple Aptitude and general questions

Round 3 - Group Discussion 

Multiple questions related to role and responsibilities

Round 4 - HR 

(1 Question)

  • Q1. How will you work with stressed atmosphere will you give contribution in company betterment and how long will you work
  • Ans. All right here is your interview
  • Answered by Syed Ahmed
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Grammer, basic english test

Round 2 - HR 

(2 Questions)

  • Q1. About yourself and your previous company
  • Q2. Why should we hire you
  • Ans. 

    I have extensive experience in senior advisory roles, a proven track record of success, and a strong ability to drive strategic initiatives.

    • Proven track record of success in senior advisory roles

    • Strong ability to drive strategic initiatives

    • Extensive experience in the field

    • Ability to provide valuable insights and guidance to senior leadership

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic english preparation and be confident

I was interviewed in Feb 2017.

Interview Questionnaire 

1 Question

  • Q1. What is your previous job experience

Interview Preparation Tips

Round: HR Interview
Experience: I explained my previous job profile how things used to work
Tips: Maintain eye contact avoid telling a stuff that is not true.

Round: Test
Experience: Basic questions and grammar skills were checked.
Tips: If you grammar is weak you should prepare.
Duration: 30 minutes
Total Questions: 15

Skills: Communication And Confidence

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - HR 

(13 Questions)

  • Q1. Give me your introduction please?
  • Q2. What is Customer Service?
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Good customer service can lead to customer loyalty and repeat business

    • Examples of customer service include phone support, email

  • Answered by AI
  • Q3. How can you handle a Aggressive Customer?
  • Ans. 

    Stay calm, listen actively, empathize, apologize, offer solutions, and seek help if necessary.

    • Remain calm and composed

    • Listen actively and let the customer vent their frustration

    • Empathize with the customer and acknowledge their feelings

    • Apologize for any inconvenience caused

    • Offer solutions to resolve the issue

    • Seek help from a supervisor or manager if necessary

  • Answered by AI
  • Q4. Tell me about your memorable day?
  • Q5. Why do you want to join BPO?
  • Q6. Why should we Hire you?
  • Q7. What is your hobbies?
  • Q8. What is your strength?
  • Q9. What is your weakness?
  • Q10. Are you aware about your job role?
  • Q11. What skill does a customer service should have?
  • Q12. What is self confidence?
  • Q13. Tell me about your last birthday?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Who is your Idol, tell me something about him /her ?
  • Q2. What is inbound and outbound?
  • Ans. 

    Inbound refers to receiving calls or messages from customers, while outbound refers to making calls or sending messages to customers.

    • Inbound customer service involves answering calls, emails, or chats from customers who need assistance.

    • Outbound customer service involves making calls or sending messages to customers for various reasons such as follow-ups, surveys, or sales.

    • Inbound and outbound can also refer to marketin...

  • Answered by AI
  • Q3. Do you any question?

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Service Advisor interview:
  • current affairs
  • Hot News updates
  • Your Idol
Interview preparation tips for other job seekers - 1..Make a eye contact with the person who is taking your interview..
2..Show enthusiasm while interact.
3..Be confident and let forget about consequences.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Describe your self
  • Ans. 

    I am a dedicated and customer-oriented service advisor with excellent communication skills.

    • Strong ability to understand and address customer needs

    • Effective problem-solving and decision-making skills

    • Proficient in using computer software and systems

    • Experience in handling customer complaints and resolving issues

    • Ability to work well under pressure and meet deadlines

  • Answered by AI
  • Q2. What was your privious company
  • Ans. 

    I worked at XYZ Company as a Service Advisor.

    • Worked at XYZ Company as a Service Advisor

    • Assisted customers with their service needs

    • Provided recommendations and estimates for repairs

    • Scheduled appointments and managed service orders

  • Answered by AI
  • Q3. Why did you leave your previous job
  • Ans. 

    Seeking better growth opportunities and a more challenging role.

    • Limited growth potential in previous job

    • Looking for a more challenging role

    • Seeking a company with better career prospects

    • Desire to expand skillset and gain new experiences

  • Answered by AI
  • Q4. Are you comfortable with this package
  • Ans. 

    Yes, I am comfortable with this package.

    • I have experience working with similar packages in the past.

    • I have received training on how to use this package effectively.

    • I am confident in my ability to troubleshoot any issues that may arise with this package.

    • I have successfully used this package to provide excellent service to customers in the past.

  • Answered by AI
  • Q5. Tell us about your weakness
  • Ans. 

    I tend to be overly critical of my own work.

    • I have high standards for myself and always strive for perfection.

    • I often spend extra time reviewing my work to ensure it meets the highest standards.

    • I sometimes struggle with accepting compliments or recognizing my own achievements.

    • Example: In my previous role, I would often spend extra time double-checking customer orders to avoid any mistakes.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - #Identify your career goals
#Celebrate every small movement
#Keep your self busy

I was interviewed before Aug 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Checked my skills with an interview

Round: Group Discussion
Experience: I had to talk about the movie i spoke for few minutes in English to check my communication skills n i was selected
Duration: 30 minutes

College Name: VET BVL POLYTECHNIC

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Senior Sales Advisor interview?
Concentrix Corporation interview process usually has 3 rounds. The most common rounds in the Concentrix Corporation interview process are One-on-one Round and Assignment.

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Concentrix Corporation Senior Sales Advisor Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Concentrix Corporation Senior Sales Advisor Salary
based on 52 salaries
₹2.1 L/yr - ₹4.9 L/yr
15% less than the average Senior Sales Advisor Salary in India
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Concentrix Corporation Senior Sales Advisor Reviews and Ratings

based on 12 reviews

2.8/5

Rating in categories

2.3

Skill development

2.5

Work-life balance

2.1

Salary

2.8

Job security

2.3

Company culture

2.1

Promotions

2.3

Work satisfaction

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