Concentrix Corporation Deputy Manager Interview Questions and Answers

Q1. General profile screening and basic insurance questions
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SME knowledge indepth insurance screening questions and answers and technical round

Q1. Salary negotiation round
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Basic C++, Python, and Excel knowledge test

Case with data is given and need to draw conclusion by doing analysis

Q1. About weakness, strongness, willingness
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Q2. Behavioural round, ability and attitude while handling conflicts
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Q1. Technical one to one round with the manager. Questions were mainly related to Business analysis, project management profile.
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Q1. Pathetic interview questions which was out of box
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Q2. Pathetic interviewer's
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Q1. What would yo to do to improve your team’s skill
Ans. 
To improve my team's skills, I would focus on training, mentorship, feedback, and setting clear goals.
• Provide regular training sessions to enhance skills

• Assign mentors to team members for guidance and support

• Offer constructive feedback to help them improve

• Set clear and achievable goals to motivate and track progress
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Q2. How would you manage your team effectively
Ans. 
I would manage my team effectively by setting clear goals, providing regular feedback, fostering open communication, and leading by example.
• Set clear goals and expectations for each team member

• Provide regular feedback and recognition for good work

• Foster open communication and encourage team collaboration

• Lead by example and demonstrate strong work ethic

• Address any conflicts or issues promptly and fairly
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Q1. Share challenges
Ans. 
Managing team dynamics, meeting deadlines, adapting to change
• Balancing multiple priorities

• Handling conflicts within the team

• Adapting to changes in company policies or procedures

• Meeting tight deadlines

• Managing workload effectively
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Q2. How would you manage escalation and what feedback you will share with your team member
Ans. 
I would manage escalation by addressing the issue promptly and effectively communicating feedback to the team member.
• Address the issue promptly to prevent it from escalating further

• Listen to all parties involved to understand the root cause of the escalation

• Provide constructive feedback to the team member on how to prevent similar escalations in the future

• Offer support and guidance to help the team member improve their
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Q1. Roles and responsibilties you perform in current role
Ans. 
In my current role, I oversee daily operations, manage a team, handle customer inquiries, and ensure targets are met.
• Overseeing daily operations

• Managing a team

• Handling customer inquiries

• Ensuring targets are met
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Q2. CTC expectation
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Couple of case study based SQL questions

Q1. Walk me through your profile?
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