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Concentrix Corporation Customer Support Advisor Interview Questions and Answers

Updated 11 Feb 2025

Concentrix Corporation Customer Support Advisor Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Introducing about work experience
Round 2 - VNA 

(1 Question)

  • Q1. How will you manage your time
Round 3 - HR 

(1 Question)

  • Q1. Why should we hire you
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Your capabilities on thinking, hearing, speaking, and understanding.

Round 2 - Versant test 

(2 Questions)

  • Q1. Applying your intelligence on AI system
  • Q2. Random topic explanation
Round 3 - One-on-one 

(1 Question)

  • Q1. Self explanation, random questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and knowledgeable

Customer Support Advisor Interview Questions Asked at Other Companies

asked in Jio
Q1. Translate ur English toh Hindi & telugu
Q2. how would u sale a Water Battle
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Open ended question in your personality. Any question from your relevant field. Your line of expertise, experience. Confident responses.

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Support Advisor interview:
  • English Language Training
  • Versant clearance
Interview preparation tips for other job seekers - Give it a go. It's an employee centric place.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test 

Reasoning basic math

Round 2 - Group Discussion 

Topics for group discussions to evaluate communication skills.

Round 3 - One-on-one 

(1 Question)

  • Q1. Can you tell me something about yourself? What do you know about Business Process Outsourcing (BPO)? What is your understanding of Concentrix? How do you handle irate customers?
  • Ans. 

    Experienced Customer Support Advisor with knowledge in Business Process Outsourcing (BPO) and expertise in handling irate customers.

    • I have worked as a Customer Support Advisor for several years, assisting customers with their inquiries and concerns.

    • I am familiar with Business Process Outsourcing (BPO) which involves contracting a specific business task to a third-party service provider.

    • Concentrix is a global business s...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - For an entry-level job that allows you to manage your distance learning while providing a supportive income, consider Concentrix, where you can develop your soft skills, enhance your communication and problem-solving abilities, improve your work ethics, and cultivate punctuality and discipline in your work.

Concentrix Corporation interview questions for designations

 Customer Advisor

 (6)

 Customer Service Advisor

 (17)

 Senior Customer Advisor

 (2)

 Customer Relations Advisor

 (1)

 Technical Support Advisor

 (6)

 Customer Support

 (1)

 Technical Support Advisor 2

 (2)

 Senior Technical Support Advisor

 (1)

Round 1 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
Round 2 - Assignment 
Round 3 - One-on-one 

Interview questions from similar companies

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How to grow myself in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - It's all good

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About me and the general knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is BPO industry?
  • Ans. 

    BPO industry refers to the outsourcing of business processes to third-party service providers.

    • BPO stands for Business Process Outsourcing

    • It involves contracting out specific business functions to external companies

    • Common BPO services include customer support, data entry, and accounting

    • BPO industry has grown rapidly in countries like India and the Philippines

    • Cost savings and access to specialized skills are some of the

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First Be calm and reply with a smile on your face and don't run while you answer

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Support Advisor interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are One-on-one Round, Aptitude Test and HR.
What are the top questions asked in Concentrix Corporation Customer Support Advisor interview?

Some of the top questions asked at the Concentrix Corporation Customer Support Advisor interview -

  1. Applying your intelligence on AI sys...read more
  2. Random topic explanat...read more

Tell us how to improve this page.

Concentrix Corporation Customer Support Advisor Interview Process

based on 6 interviews

2 Interview rounds

  • Aptitude Test Round
  • One-on-one Round
View more

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Concentrix Corporation Customer Support Advisor Salary
based on 130 salaries
₹1.6 L/yr - ₹4.5 L/yr
16% less than the average Customer Support Advisor Salary in India
View more details

Concentrix Corporation Customer Support Advisor Reviews and Ratings

based on 21 reviews

4.5/5

Rating in categories

3.7

Skill development

4.1

Work-life balance

3.7

Salary

4.7

Job security

4.4

Company culture

3.5

Promotions

3.8

Work satisfaction

Explore 21 Reviews and Ratings
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