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CPM India Sales & Marketing Customer Support Advisor Interview Questions and Answers

Updated 19 Feb 2025

CPM India Sales & Marketing Customer Support Advisor Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. How would u sale a Water Battle
  • Ans. 

    I would highlight the durability, convenience, and versatility of the water bottle.

    • Emphasize the high-quality materials used in the water bottle for durability.

    • Highlight the convenience of being able to carry water on-the-go.

    • Mention the versatility of the water bottle for use in various activities such as hiking, biking, or working out.

  • Answered by AI
  • Q2. Asked me to Sale the Tv
Round 2 - HR 

(1 Question)

  • Q1. Asked me To sale the Bronze water battle

Interview questions from similar companies

I was interviewed before Apr 2016.

Interview Preparation Tips

Round: HR Interview
Experience: Basically they gauged my interest in the job profile and company

Round: Case Study Interview
Experience: Was made to work on a customer analytics case study and was expected to demonstrate my data handling skills and insight generation expertise.
Also the presentation skills were given a lot of importance

Round: Behavioural Interview
Experience: The MD of the analytics wing interviewed me and explained my roles n responsibilities in detail followed by finalizing the compensation with the HR who joined in later

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why did you choose rrd

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company with lot of growth opportunities. Open communication channel in all levels of the organisation

I applied via Referral and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Past experience and abilities
  • Q2. Awesome team, excellent HR

Interview Preparation Tips

Interview preparation tips for other job seekers - Be what you are they don't create any pressure at all
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Explanation about Active Directory
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, groups, etc.

    • Allows for authentication and authorization for network users

    • Enables IT administrators to manage network resources efficiently

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Salary Expectations

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Email writing to the client, aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is the experience
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - RRD is the best place to work for. I joined in a team called Pfizer where I could able to learn new things but my senior name Sindhuja who is very rude and a head weight person made me discomfort in work and i resigned my job because of her.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced customer care executive with a passion for providing excellent service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers with patience and empathy

    • Proficient in using CRM systems and resolving customer complaints efficiently

  • Answered by AI
  • Q2. About complete degree
  • Q3. Where are u coming
  • Ans. 

    I am coming from [location].

    • I am coming from [current city]

    • I am currently located in [current city]

    • I am traveling from [location]

    • I am commuting from [location]

  • Answered by AI
  • Q4. Are u interested
  • Ans. 

    Yes, I am interested in the position of Customer Care Executive.

    • I have a strong background in customer service.

    • I enjoy helping customers and solving their problems.

    • I am a good listener and communicator.

    • I am eager to learn and grow in this role.

    • I am excited about the opportunity to work in a customer-focused environment.

  • Answered by AI
  • Q5. Why so again came to this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Fantastic and wonderful
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(3 Questions)

  • Q1. Basic interview
  • Q2. Basic technically round
  • Q3. Paid media ads questions
Round 3 - HR 

(1 Question)

  • Q1. Basic Hr round as usual
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Write SQL Queries
  • Q2. Power BI Question
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction
  • Q2. They asked about your background

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't know
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CPM India Sales & Marketing Interview FAQs

How many rounds are there in CPM India Sales & Marketing Customer Support Advisor interview?
CPM India Sales & Marketing interview process usually has 2 rounds. The most common rounds in the CPM India Sales & Marketing interview process are HR.
What are the top questions asked in CPM India Sales & Marketing Customer Support Advisor interview?

Some of the top questions asked at the CPM India Sales & Marketing Customer Support Advisor interview -

  1. how would u sale a Water Bat...read more
  2. Asked me To sale the Bronze water bat...read more
  3. Asked me to Sale the...read more

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CPM India Sales & Marketing Customer Support Advisor Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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