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Concentrix Corporation Customer Care Executive Interview Questions, Process, and Tips for Experienced
Top Concentrix Corporation Customer Care Executive Interview Questions and Answers for Experienced
- Q1. 1. If the customer had two queries at the same time,how did you handle the 2 queries at the same time?
- Q2. What will you do if the customer is talking to you inappropriately?
- Q3. What will you do if the customer is very rude?
Concentrix Corporation Customer Care Executive Interview Experiences for Experienced
22 interviews found
Anonymous
(2 Questions)
- Q1. Tell me about yourself
- Q2. Share previous company experience
It has many sessions for checking your listening, speaking and grammar
(4 Questions)
- Q1. Describe your last trip for 2-3 minutes
- Ans.
My last trip was to the beautiful city of Paris, where I explored iconic landmarks and indulged in delicious French cuisine.
Visited the Eiffel Tower and took a boat cruise on the Seine River
Tried traditional French pastries like croissants and macarons
Explored the Louvre Museum and saw famous artworks like the Mona Lisa
- Q2. Speak on color white for five minutes
- Ans.
The color white symbolizes purity, cleanliness, and simplicity.
White is often associated with innocence and new beginnings.
It is commonly used in weddings to represent purity and unity.
White is also used in healthcare settings to convey cleanliness and sterility.
In design, white is often used to create a sense of space and simplicity.
White can also symbolize peace and tranquility.
- Q3. What is your favourite color and why?
- Ans.
My favorite color is blue because it reminds me of the calming ocean and clear skies.
Blue is associated with tranquility and peace
It symbolizes loyalty and trustworthiness
Examples: Blue ocean, clear blue skies
- Q4. How was your last weekend?
- Ans.
My last weekend was relaxing and enjoyable.
Spent time with family and friends
Went for a hike in the mountains
Watched a movie at home
Tried out a new restaurant in town
Interview Preparation Tips
Vedangi Priskela
Selected
I was interviewed in Dec 2024.
Online test, they have check the English grammar, spoken English, language
Mohammad Afan Ansari
(1 Question)
- Q1. What do you know about Ranchi ?
- Ans.
Ranchi is the capital city of Jharkhand, known for its natural beauty and tribal culture.
Ranchi is the capital city of Jharkhand state in India
It is known for its lush greenery, waterfalls, and natural beauty
Ranchi is also famous for its tribal culture and traditions
The city is home to popular tourist attractions like Tagore Hill, Rock Garden, and Hundru Falls
Interview Preparation Tips
Concentrix Corporation interview questions for designations
Shalini Das
(1 Question)
- Q1. Introduction, salary expectation , reason to leave previous company,
Get interview-ready with Top Concentrix Corporation Interview Questions
Selected
I was interviewed before Jan 2024.
(1 Question)
- Q1. The interviewer may ask if you are confident in your ability to handle an educated customer.
Interview Preparation Tips
Very easy and simple a graduate student can easily pass the assignment
(2 Questions)
- Q1. Why concentrix?
- Ans.
Concentrix is known for its excellent customer service reputation and career growth opportunities.
Concentrix has a strong reputation for providing excellent customer service
The company offers opportunities for career growth and development
Concentrix values its employees and provides a positive work environment
- Q2. What do you know about BPO
- Ans.
BPO stands for Business Process Outsourcing, where companies hire third-party service providers to handle specific business operations.
BPO involves outsourcing non-core business functions such as customer service, technical support, and back-office operations.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activities.
BPO services can be provided onshore, nearshore, or offshore, dep...
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.
To the point. It is at par with the current status of the industry.
(4 Questions)
- Q1. How do you came to know about us?
- Q2. What is your experience in this field?
- Q3. Tell us about your last holiday
- Q4. Why did you left your previous organisation?
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. Self introduction and work experience
I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me something About yourself
- Q2. Tell me About your last job
(1 Question)
- Q1. Need to answer all questions with perfect fluency and without repetition
(2 Questions)
- Q1. Tell me about how you start your day today
- Q2. Tell me your roles and responsibilities at your previous job
Interview Preparation Tips
- About yourself
- Last experience
- Adventure
Concentrix Corporation Interview FAQs
Some of the top questions asked at the Concentrix Corporation Customer Care Executive interview for experienced candidates -
The duration of Concentrix Corporation Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Interviews By Designations
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Interview Questions for Popular Designations
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Concentrix Corporation Customer Care Executive Interview Process for Experienced
based on 15 interviews
3 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
Customer Care Executive Interview Questions from Similar Companies
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Concentrix Corporation Customer Care Executive Reviews and Ratings
based on 806 reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Advisor
3.7k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Representative
3.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Content Moderator
3k
salaries
| ₹0 L/yr - ₹0 L/yr |
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