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Cognizant Customer Service Executive Interview Questions, Process, and Tips for Freshers
Updated
6 Dec 2022
Top Cognizant Customer Service Executive Interview Questions and Answers for Freshers
- Q1. How to deal customers
- Q2. What is the hobbies of customers
- Q3. How to handle the customer
3 Cognizant Customer Service Executive Interview Experiences for Freshers
14 questions found
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Popular
Anonymous
I applied via Job Fair and was interviewed in Nov 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (7 Questions)
- Q1. How to deal customers View Answers (4)
- Q2. How to handle the customer View Answers (1)
- Q3. For communication skills Add Answer
- Q4. What is the basic language View Answers (1)
- Q5. English and Hindi is the must performance Add Answer
- Q6. That is the resume for Add Answer
- Q7. What is the hobbies of customers View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Customer service support to the allthe best perpose
I applied via Naukri.com and was interviewed in May 2022.
15 Interview Rounds
1
Aptitude Test Round
Reasoning
2
Group Discussion Round
Ag
3
Case Study Round
Program
4
HR Round (2 Questions)
- Q1. Tell me a little about yourself View Answers (1)
- Q2. Why do you want to work at our company Add Answer
5
Technical Round (1 Question)
- Q1. Why did you apply for this job Add Answer
6
Coding Test Round
7
Assignment Round
8
Technical Round (1 Question)
- Q1. Describe your self in one word Add Answer
9
Aptitude Test Round
10
Aptitude Test Round
11
Assignment Round
12
One-on-one Round (1 Question)
- Q1. Where do you see your self in five years Add Answer
13
Assignment Round
14
Technical Round (1 Question)
- Q1. Tell us something about yourself Add Answer
15
One-on-one Round (1 Question)
- Q1. What are you hobbies Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Plz follow ambition box it is the best step for career and bright future
I applied via Recruitment Consulltant and was interviewed in Oct 2022.
2 Interview Rounds
1
Aptitude Test Round
Taken thorugh the mobile phone
2
Group Discussion Round
Share my intro to hr and company realted questions
Interview Preparation Tips
Interview preparation tips for other job seekers - Hope for better future, try your level best. Great to perform the interview with full intensions
What people are saying about Cognizant
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a qa project manager
1w
Indian company offers
Are there companies in India that do offer packages based on experience and expertise rather than previous salary? Or is it only based on urgency of the position to be filled in such cases? (considering the field is not niche)
Got a question about Cognizant?
Ask anonymously on communities.
Interview questions from similar companies
Harsh Saxena
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Where do you see yourself in 5 years View Answers (1)
- Q2. Why should we hire you View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not join this company ever this is a complete fraud on the name of opportunity management will shortlist you in any respective support staff and will give you the responsibility on the same of learning new things on the same salary other than that you have to do your last role work to to support the management and here is the twist you will do your previous role works and the so called word of mouth IDO base promotion you have to manage all the responsibilities but you will not get your promotion letters the management is so poor and fake you cannot trust this is looks like a MC with good people and flexible things please di nit attract with such things you will destroy your self management has. No answer when it comes to salary hike and for promotion Letters these guys will just use you utilise you and throw you so poor not trustworthy at all
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
Mukesh Sharma
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Approached by Company and was interviewed in Nov 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (5 Questions)
- Q1. Introduce yourself? View Answers (1)
- Q2. Will you be able to relocate outside your hometown? View Answers (1)
- Q3. Are you double dose vaccinated? View Answers (27)
- Q4. Are you comfortable with the salary of ₹11500 /- per month? View Answers (2)
- Q5. Are you comfortable with the rotational night shifts? Add Answer
3
Assignment Round
In round 2 several set of questions were provided which included speech test, sentence construction, grammar test and listening to a passage and answering the questions.
4
Video Call Round (3 Questions)
- Q1. Introduce yourself? Add Answer
- Q2. What if we reject you? Add Answer
- Q3. What are your career plans? Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
-
Result
-
I applied via Naukri.com
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. Why select this company View Answers (2)
- Q2. Any way iam not select this company so your wish View Answers (1)
- Q3. Tamil tha therium View Answers (1)
- Q4. Faincial problem Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Iam just fresher so no advice
satya
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
I applied via Campus Placement
2 Interview Rounds
1
Aptitude Test Round
Aptitude and reasoning
2
HR Round (2 Questions)
- Q1. Brief about self introduction Add Answer
- Q2. What is your inspiration Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
Selected
I applied via Campus Placement and was interviewed in Feb 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Group Discussion Round
Group discussion with very important
3
One-on-one Round (3 Questions)
- Q1. Hai iam nsivaramakrishna thanks for the information contained in this email address Add Answer
- Q2. I can send today my full profile myself only Add Answer
- Q3. When Jain job opportunities Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Myself only my number XXXXXcell this number
I applied via Naukri.com and was interviewed in May 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Customer problum solve Round (4 Questions)
- Q1. Pls iimtroduce yourself View Answers (2)
- Q2. What is your streight View Answers (8)
- Q3. Tell why you want to job View Answers (3)
- Q4. What are your goa in life View Answers (3)
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Executive interview:
Apply even if you are not fully qualified
Job search like it's your job
Use informational intervew to network
Know your self what do you want
- Big machine
- What are you goal
- What are you stright
- Tell me about yourself
- Why do you want this job
- What skill and experience
- Do you offer that will
- Help you succeed in this role
Apply even if you are not fully qualified
Job search like it's your job
Use informational intervew to network
Know your self what do you want
I applied via Naukri.com and was interviewed in Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Coding Test Round
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication skills, testing concepts,
Cognizant Interview FAQs
How many rounds are there in Cognizant Customer Service Executive interview for freshers?
Cognizant interview process for freshers usually has 6-7 rounds. The most common rounds in the Cognizant interview process for freshers are Aptitude Test, One-on-one Round and Technical.
How to prepare for Cognizant Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Customer Service, International BPO, International Voice Process and Voice Process.
What are the top questions asked in Cognizant Customer Service Executive interview for freshers?
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People are getting interviews through
based on 3 Cognizant interviews
Job Portal
33%
67% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Executive Interview Questions from Similar Companies
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Cognizant Customer Service Executive Reviews and Ratings
based on 23 reviews
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