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CGS Interview Questions, Process, and Tips for Experienced

Updated 17 Feb 2025

Top CGS Interview Questions and Answers for Experienced

CGS Interview Experiences for Experienced

Popular Designations

11 interviews found

Interview Questions & Answers

user image Anonymous

posted on 6 Aug 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

JAM just introduce yourself or speak on sometime topic shared

Round 2 - Aptitude Test 

English knowledge pen n paper

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all very prolonged interview they don’t have proper schedule.
And they literally call out interviewer names aloud and say leave ( unprofessional - at least take them in hall tell them the reason which them better luck next time, may be this boosts them for other take) mostly freshers
. HR -doesn’t share proper feedback or reason
. No decision on salary manager seems talkative juz seems unnecessary
. Every candidate has to go for 2days no matter he will be selected/rejected.
.I wasted my whole day just to give typing test and written test and that to being experienced and later they asked to come tomorrow for another round
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Self Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst interview experience. They are conducting interviews for time pass. Don't waste your time by going for interview in this company.

Chat and Email Support Executive Interview Questions asked at other Companies

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
View answer (5)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Strecture of sql statement
  • Ans. 

    SQL statements are used to interact with databases by performing operations like querying, updating, and deleting data.

    • SQL statements are made up of keywords like SELECT, INSERT, UPDATE, DELETE, etc.

    • They are structured in a specific order, with clauses like WHERE, ORDER BY, GROUP BY, etc.

    • Tables are referenced using their names, and conditions are specified to filter data.

    • Joins can be used to combine data from multiple

  • Answered by AI

Skills evaluated in this interview

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more
View answer (42)

I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous company experiences and about roles and responsibilities.
  • Q2. Salary discussion and some basic formalities for onboarding
  • Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
  • Ans. 

    Basic problems in laptops/desktops, desktop parts, OS and networking issues.

    • Basic problems: slow performance, overheating, hardware failure, software issues

    • Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card

    • OS issues: installation, updates, compatibility, driver issues

    • Networking issues: connectivity, speed, security

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Device Drivers
  • Operating Systems
  • Computer Hardware
  • Network Engineering
Interview preparation tips for other job seekers - Enjoy the time and friendship you get inside organisation. Team leader and L2 are quite awesome but need to ask more query about process to learn new things for level up.

Skills evaluated in this interview

Top CGS Technical Support Engineer Interview Questions and Answers

Q1. What are the typed of software that we use on our systems
View answer (2)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

CGS interview questions for popular designations

 Technical Support Engineer

 (4)

 Customer Support Executive

 (2)

 Software Developer

 (2)

 Operations Associate

 (1)

 Customer Service Associate

 (1)

 Software Engineer

 (1)

 Customer Care Executive

 (1)

 Technical Support Executive

 (1)

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic technical questions which you can give on mobile

Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction, any experience in tech support if you have beef, education background, technical questions, why do you want to join cgs. Tip just be confident
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion. Salary negotiation skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Before giving interview get some good knowledge about tech support and tech interview Q and A .

Desktop Support Engineer L1 Interview Questions asked at other Companies

Q1. Which is the most comfortable Windows OS for you to work on? ...What is the use of DHCP? ...What is the basic use of DNS at workstations? ...What do you understand by a Default Gateway? ...How can we track the path of the packet going to it... read more
View answer (2)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self details and experience.
  • Q2. Regarding experience and technical questions for OS
Round 3 - One-on-one 

(2 Questions)

  • Q1. Final face to face with manager round.
  • Q2. * Technical questions regarding OS. * Troubleshooting steps. * software installation.

Interview Preparation Tips

Topics to prepare for CGS Technical Support Executive interview:
  • Operating Systems
  • Troubleshooting
  • Hardware Troubleshooting

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)

Jobs at CGS

View all

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Assignment 

In 1st round, they checked typing speed, customer handling skills, psychology test

Round 2 - Technical 

(2 Questions)

  • Q1. Just basic questions related to Hardware components
  • Q2. What are the hardware components
  • Ans. 

    Hardware components are physical parts of a computer system that can be seen and touched.

    • Central Processing Unit (CPU)

    • Random Access Memory (RAM)

    • Hard Disk Drive (HDD)

    • Solid State Drive (SSD)

    • Motherboard

    • Power Supply Unit (PSU)

    • Graphics Processing Unit (GPU)

    • Sound Card

    • Network Interface Card (NIC)

    • Optical Drive

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - They want communication skill and confidence to handle customer

Skills evaluated in this interview

Top CGS Technical Support Engineer Interview Questions and Answers

Q1. What are the typed of software that we use on our systems
View answer (2)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

HR Recruiter Interview Questions & Answers

user image Anonymous

posted on 7 Mar 2022

I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Where do you see yourself in 5 years?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just talk honestly and properly.

HR Recruiter Interview Questions asked at other Companies

Q1. You have huge target. And evil mseb wants loadsheeding,power cut. How you can convince your mentor to help you to finish mails and calls
View answer (2)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is your Family Background
  • Ans. 

    My family background is diverse and has shaped my values and work ethic.

    • My parents come from different cultural backgrounds, which has exposed me to different perspectives and traditions.

    • Growing up, my family emphasized the importance of education and hard work.

    • My siblings and I were encouraged to pursue our passions and excel in our chosen fields.

    • My family has a history of entrepreneurship, which has influenced my int...

  • Answered by AI
  • Q2. How long will you stay in this company
  • Ans. 

    I plan to stay with this company for the long term, as I believe in its mission and see opportunities for growth.

    • I am committed to contributing to the company's success and building a strong finance team.

    • I see potential for career advancement and professional development within the organization.

    • I value stability and believe in the company's long-term prospects.

    • I am excited about the challenges and opportunities that th...

  • Answered by AI
  • Q3. What is your cast and native place
  • Ans. 

    I am from Mumbai, Maharashtra. My caste is not relevant to my qualifications and experience for the role of Lead Finance Accounts.

    • I am from Mumbai, Maharashtra.

    • My caste is not relevant to my qualifications and experience.

    • My focus is on my skills and expertise in finance and accounts.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please avoid joining in this company cast based jobs

I applied via Referral and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is your current job role

Interview Preparation Tips

Interview preparation tips for other job seekers - keep answer point wise and clear.

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)

CGS Interview FAQs

How many rounds are there in CGS interview for experienced candidates?
CGS interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the CGS interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for CGS interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CGS. The most common topics and skills that interviewers at CGS expect are SQL, Troubleshooting, Management, ERP and C#.
What are the top questions asked in CGS interview for experienced candidates?

Some of the top questions asked at the CGS interview for experienced candidates -

  1. What kind of basic problems are there in a laptop or a desktop? What are the pa...read more
  2. What is BSOD, how do you resol...read more
  3. What are the hardware compone...read more
How long is the CGS interview process?

The duration of CGS interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

CGS Interview Process for Experienced

based on 4 interviews

Interview experience

3.3
  
Average
View more

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CGS Reviews and Ratings

based on 144 reviews

3.6/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.3

Salary

3.2

Job security

3.3

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 144 Reviews and Ratings
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