CSB Bank Executive Relationship Officer Interview Questions and Answers for Experienced

Q1. How many days working last company
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Q2. How many files have you doing every month.
Ans. 
I handle an average of 50 files per month.
• I manage a workload of approximately 50 files each month.

• On average, I handle 50 files per month.

• My monthly workload consists of around 50 files.

• I am responsible for processing approximately 50 files every month.
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Q3. Where do you live
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Q4. What is your expetetetions.
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Q5. When will you join
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Q1. About Experience
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Q2. Self Introduction
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Q1. Mainly discuss on Salary and CTC
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Q1. How can you contribute to the organisation?
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Normal reasoning, maths & English questions

Q1. Online round with introduction
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Q2. Normal banking terms questions like crr slr how bank earn etc
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Q1. Face to face interview
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Q2. Related to marketing
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Q1. Please explain what is home loan
Ans. 
A home loan is a type of loan provided by financial institutions to individuals for purchasing or renovating a residential property.
• Home loan is a form of financial assistance provided by banks or lenders to help individuals buy a house.

• It is a secured loan where the property being purchased or renovated serves as collateral.

• The loan amount, interest rate, and repayment terms are agreed upon between the borrower and th...read more
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Q2. Say about yourself and
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Q1. Why you change the company
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Q2. What you have total experience
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Q3. What is your current CTC
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Q4. What is you are got incentive for lost month
Ans. 
If I got an incentive for the lost month, I would use it to motivate myself to perform better in the upcoming months.
• I would analyze the reasons for the lost month and work on improving those areas

• I would set achievable goals for the upcoming months and strive to exceed them

• I would use the incentive as a reward for meeting or exceeding my targets

• I would also seek feedback from my clients and colleagues to identify area...read more
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Q5. What you expect ctc
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I expect a competitive salary based on my experience and skills.
• I have researched the market rates for this position and expect a salary in line with industry standards.

• I am open to negotiation based on the overall compensation package offered.

• I am looking for a salary that reflects my experience and skills in the field.

• I am willing to discuss other benefits such as bonuses, stock options, and healthcare coverage.

• I am ...read more
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Q1. How to deal posh cases
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Dealing with posh cases requires a combination of tact, empathy, and professionalism.
• Listen actively and attentively to understand the client's needs and concerns.

• Maintain a calm and composed demeanor, even in challenging situations.

• Offer personalized solutions and demonstrate expertise to build trust.

• Handle any conflicts or complaints with diplomacy and a focus on finding resolutions.

• Provide exceptional customer servi...read more
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Q2. How to handle grivance
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Handling grievances requires active listening, empathy, and a solution-oriented approach.
• Listen actively to the person's complaint and acknowledge their feelings.

• Show empathy and understanding towards their situation.

• Offer a solution or propose a plan of action to address their grievance.

• Follow up with the person to ensure their grievance has been resolved to their satisfaction.

• Maintain a professional and respectful de
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Q3. Some of employees says my team strgenth less. We need manpower and we are working late night so at the time requied food and trasport.
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Q1. Provies bank ralated
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Q2. Experience basics
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Q1. Normal Basics for banking
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Q2. Pakege ralated discussion
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