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Athena BPO Telecaller Agent Interview Questions and Answers
Athena BPO Telecaller Agent Interview Experiences
1 interview found
Anonymous
Selected
I applied via WorkIndia and was interviewed before Sep 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Introduction :about yourself
- Q2. What you want this job?
- Ans.
I am passionate about helping people and enjoy communicating with others over the phone.
I have strong communication skills and enjoy interacting with people.
I am motivated by the opportunity to assist customers and provide excellent service.
I am confident in my ability to handle phone calls professionally and efficiently.
I am excited about the chance to contribute to a team and make a positive impact.
- Q3. What is your ultimate aim?
- Ans.
My ultimate aim is to continuously improve my skills and knowledge, while providing excellent customer service and achieving personal growth.
Continuous improvement in skills and knowledge
Providing excellent customer service
Achieving personal growth
Setting and achieving career goals
(3 Questions)
- Q1. Introduce about yourself
- Ans.
I am a highly motivated and enthusiastic individual with excellent communication skills and a passion for helping others.
I have experience in customer service and sales roles
I am proficient in using CRM software and handling customer inquiries
I am a quick learner and adapt well to new environments
- Q2. About the company
- Q3. Banking products knowledge
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I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Why u wanted job in tech Mahindra?
- Ans.
I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.
Tech Mahindra is known for its innovative solutions and cutting-edge technologies.
I am excited about the chance to work with a diverse team of talented professionals.
Tech Mahindra's global presence and client base provide immense learning and growth opportunities.
I believe in the company...
- Q2. If you're selected in this company what your going to do?
- Ans.
If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.
Develop and implement effective sales strategies
Build and maintain strong relationships with clients
Identify new business opportunities and expand customer base
Meet and exceed sales targets
Provide excellent customer service and support
Analyze market trends and competitor activities
Collaborate with cross-functional teams to achieve
- Q3. Tell me about your self
- Ans.
Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.
10+ years of experience in sales, with a focus on B2B sales
Consistently achieved or exceeded sales targets by 20% or more
Developed and maintained strong relationships with key clients, resulting in repeat business and referrals
Implemented effective sales strategies and tactics to drive revenue growth
Prof...
- Q4. Tell your previous experience in which company u have worked
- Ans.
I have worked as a Sales Executive at XYZ Company.
Achieved 150% of sales target in the first quarter
Developed and maintained relationships with key clients
Implemented effective sales strategies resulting in a 20% increase in revenue
Trained and mentored new sales team members
Utilized CRM software to track and analyze sales data
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Technical realted to Sales
- Q2. Why sales Job you interested
Interview Preparation Tips
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Ans.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
- Q2. What do you mean by Customer serive
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
- Q3. Tell me How to sales Our product
- Ans.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
Interview Preparation Tips
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
(1 Question)
- Q1. Related to experience
I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. I know ,what is it your questions
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Demonstrate accountability
- Q2. Challenging situations and highlight your ability to take accountability
(2 Questions)
- Q1. Ability to collaborate
- Ans.
I excel in collaborating with cross-functional teams to achieve sales targets through effective communication and teamwork.
Strong communication skills to effectively convey ideas and goals
Ability to listen actively and understand perspectives of team members
Flexibility to adapt to different working styles and personalities
Experience in successfully working with marketing, product, and customer service teams to drive sa
- Q2. Discuss examples that will demonstrate the value
- Ans.
Providing examples of successful sales strategies and their impact on revenue growth.
Implemented targeted email campaigns resulting in a 20% increase in lead generation
Introduced a loyalty program leading to a 15% growth in customer retention
Utilized social media advertising to reach new markets and increase sales by 25%
(4 Questions)
- Q1. About your self
- Q2. Family background
- Q3. About product specialist
- Q4. Why are you joining our company
Interview Preparation Tips
I was interviewed before Dec 2023.
(1 Question)
- Q1. Basics of ServerIn depth of server
(2 Questions)
- Q1. Server and storage in depth
- Q2. About workloads
(1 Question)
- Q1. About Gen AI basics
Interview Preparation Tips
Selected
I applied via Newspaper Ad and was interviewed in Jul 2023. There were 3 interview rounds.
How to solve any problem with the people of his kitchen group
How can anyone solve this problem? Or how to make it happen to the candidate
Interview Preparation Tips
- Jeneral
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Athena BPO Interviews By Designations
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Interview Questions for Popular Designations
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Athena BPO Telecaller Agent Interview Process
based on 1 interview
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Athena BPO Telecaller Agent Reviews and Ratings
based on 5 reviews
Rating in categories
|
Customer Service Executive
387
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Telecaller
123
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Sales Executive
111
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
89
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
64
salaries
| ₹0 L/yr - ₹0 L/yr |
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