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FiveS Digital Team Lead Interview Questions and Answers

Updated 18 Mar 2025

FiveS Digital Team Lead Interview Experiences

2 interviews found

Team Lead Interview Questions & Answers

user image SHUBHAM_ PATIL

posted on 18 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Previous job experience
  • Ans. 

    In my previous role, I led a team of developers, enhancing project efficiency and fostering collaboration to meet tight deadlines.

    • Managed a team of 8 developers, improving project delivery time by 20%.

    • Implemented Agile methodologies, resulting in a 30% increase in team productivity.

    • Conducted regular one-on-one meetings to address team concerns and promote professional growth.

    • Facilitated cross-departmental collaboration...

  • Answered by AI
  • Q2. Expectations from the current organisation
  • Ans. 

    I expect a collaborative environment, opportunities for growth, and support for innovation to drive team success.

    • Collaboration: I hope to work in a team-oriented culture where ideas are freely shared, similar to how we successfully launched a project together.

    • Growth Opportunities: I expect access to training programs that enhance my skills, like the leadership workshop I attended last year.

    • Support for Innovation: I loo...

  • Answered by AI

Team Lead Interview Questions & Answers

user image Anonymous

posted on 24 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction and Kra
Round 2 - Aptitude Test 

Will test your skills the operations managers

Round 3 - HR 

(1 Question)

  • Q1. Salary discussed, Expected and Actual

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Interview questions from similar companies

Round 1 - Technical 

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well they ask mostly about previous experience.

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Typing Test 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Experience and BPO related questions

Interview Preparation Tips

Topics to prepare for IntouchCX Team Lead interview:
  • Bpo Operations
Interview preparation tips for other job seekers - Be confident and whatever you say say it without hesitation

I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. There is nothing generic. You have to be ready with anything and everything possible.
  • Q2. They can ask you anything.

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company for career growth. Stay away from others in same level. They might be of damage.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About Previous Experience
Round 2 - Aptitude Test 

Logical Reasoning, Personality Test

Round 3 - One-on-one 

(1 Question)

  • Q1. Previous experience and expertise with matching with current process
Round 4 - Client Interview 

(1 Question)

  • Q1. Fluency in Communication and understanding for the compliance
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction
  • Q2. Discussion for KPI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your experience in discussing Key Performance Indicators (KPIs)?
  • Ans. 

    I have extensive experience discussing KPIs with team members to track performance and drive improvement.

    • Regularly review KPIs with team members to ensure alignment with goals

    • Provide feedback and coaching based on KPI performance

    • Use KPI data to identify trends and areas for improvement

    • Set clear targets and milestones for team members to achieve KPIs

  • Answered by AI
  • Q2. Employee retention

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT AND REALLY GOOD WITH COMMUNICATION.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Walk me through your resume
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Situation handling experience. Innovative ideas

Round 3 - One-on-one 

(1 Question)

  • Q1. As per process requirement KPI of BPO industry
Round 4 - One-on-one 

(1 Question)

  • Q1. Intrest and situation handling
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Ans. I have introduced my self and experience
  • Answered by Divya J
  • Q2. Shrinkage, Attrition, Customer support
  • Ans. As a TL I have answered the questions
  • Answered by Divya J

Interview Preparation Tips

Topics to prepare for Bpo Convergence Team Lead interview:
  • Details about the company and th
Interview preparation tips for other job seekers - Before going and attend any interview self confidence is more important and speak loudly and listen carefully

FiveS Digital Interview FAQs

How many rounds are there in FiveS Digital Team Lead interview?
FiveS Digital interview process usually has 2 rounds. The most common rounds in the FiveS Digital interview process are HR and Aptitude Test.
How to prepare for FiveS Digital Team Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FiveS Digital. The most common topics and skills that interviewers at FiveS Digital expect are CSAT, Call Quality, OJT, QC Tools and Shrinkage.

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FiveS Digital Team Lead Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more
FiveS Digital Team Lead Salary
based on 65 salaries
₹1.5 L/yr - ₹4.5 L/yr
69% less than the average Team Lead Salary in India
View more details

FiveS Digital Team Lead Reviews and Ratings

based on 25 reviews

3.0/5

Rating in categories

2.9

Skill development

3.4

Work-life balance

2.4

Salary

2.7

Job security

3.0

Company culture

2.6

Promotions

2.7

Work satisfaction

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