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Athena BPO Interview Questions, Process, and Tips for Experienced

Updated 31 Jan 2025

Top Athena BPO Interview Questions and Answers for Experienced

Athena BPO Interview Experiences for Experienced

Popular Designations

18 interviews found

Telecaller Interview Questions & Answers

user image Vijay Dabhade

posted on 31 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    I am a highly motivated and experienced Telecaller with a proven track record of exceeding sales targets.

    • Experienced in making outbound calls to potential customers

    • Skilled in promoting products and services over the phone

    • Proven ability to meet and exceed sales targets

    • Excellent communication and negotiation skills

  • Answered by AI
  • Q2. Can you provide a brief overview of your last job?
  • Ans. 

    I worked as a telecaller at a telecommunications company, handling inbound and outbound calls to assist customers with their inquiries and concerns.

    • Handled incoming calls from customers regarding billing issues

    • Made outbound calls to follow up on customer inquiries and resolve issues

    • Provided excellent customer service by addressing concerns and providing solutions

    • Maintained accurate records of customer interactions and

  • Answered by AI
  • Q3. How many years of experience do you have in a call center environment?
  • Ans. 

    I have 3 years of experience in a call center environment.

    • I have worked in a call center for 3 years handling customer inquiries and resolving issues.

    • During my time in the call center, I have developed strong communication and problem-solving skills.

    • I am familiar with using call center software and CRM systems to manage customer interactions efficiently.

  • Answered by AI
  • Q4. What are your salary expectations?
  • Ans. 

    I am looking for a competitive salary that reflects my experience and skills.

    • Research industry standards for Telecaller salaries

    • Consider your level of experience and skills

    • Be prepared to negotiate based on job responsibilities and benefits

    • Provide a salary range if possible

  • Answered by AI

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)

Agent Interview Questions & Answers

user image Suffiya Sayyed

posted on 18 Dec 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. The HR is good he taken the interview and second round was taken by My TL and third round was taken by manager

Interview Preparation Tips

Interview preparation tips for other job seekers - I likely did not recommend Athena BPO PVT LTD, located in Saki Naka Crescent Building, because they promise four weeks off in a month but do not provide the time off. If you fall ill, they continuously call you, urging you to take medication and return to the office. In case of a family emergency, even when your family contacts your team leader or higher authorities, they do not inform you. Additionally, a major issue is that they do not permit phones on the floor.

Agent Interview Questions asked at other Companies

Q1. If you had 1 crore rupees what would you do with them?
View answer (2)

Team Lead Operations Interview Questions & Answers

user image Shivaraj Patil

posted on 21 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Explain about profile.
  • Q2. What were my KPI and KRA
Round 3 - Behavioral 

(4 Questions)

  • Q1. Attrition related.
  • Q2. Shrinkage related.
  • Q3. Bonding with the team.
  • Q4. Motivation to the team.
Round 4 - Behavioral 

(1 Question)

  • Q1. Yet to happen the interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best and be confident.

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Introduction :about yourself
  • Q2. What you want this job?
  • Ans. 

    I am passionate about helping people and enjoy communicating with others over the phone.

    • I have strong communication skills and enjoy interacting with people.

    • I am motivated by the opportunity to assist customers and provide excellent service.

    • I am confident in my ability to handle phone calls professionally and efficiently.

    • I am excited about the chance to contribute to a team and make a positive impact.

  • Answered by AI
  • Q3. What is your ultimate aim?
  • Ans. 

    My ultimate aim is to continuously improve my skills and knowledge, while providing excellent customer service and achieving personal growth.

    • Continuous improvement in skills and knowledge

    • Providing excellent customer service

    • Achieving personal growth

    • Setting and achieving career goals

  • Answered by AI
Round 2 - HR 

(3 Questions)

  • Q1. Introduce about yourself
  • Ans. 

    I am a highly motivated and enthusiastic individual with excellent communication skills and a passion for helping others.

    • I have experience in customer service and sales roles

    • I am proficient in using CRM software and handling customer inquiries

    • I am a quick learner and adapt well to new environments

  • Answered by AI
  • Q2. About the company
  • Q3. Banking products knowledge

Telecaller Agent Interview Questions asked at other Companies

Q1. Which is the best nutrition in the world?
View answer (1)

Athena BPO interview questions for popular designations

 Customer Service Executive

 (7)

 Telecaller

 (7)

 Tele Marketing Executive

 (3)

 Sales Executive

 (3)

 Coordinator

 (2)

 MIS Executive

 (2)

 Team Lead Operations

 (2)

 Customer Sales Executive

 (2)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consultant

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you do work in athena?
  • Ans. 

    I work in athena because of its innovative solutions and strong reputation in the industry.

    • I am passionate about working in a company that is at the forefront of healthcare technology.

    • athena's commitment to improving patient care aligns with my own values and goals.

    • The company's track record of success and positive customer feedback is impressive.

    • I believe in the potential of athena's products to revolutionize the heal...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about customer service or sales products
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after purchasing a product or service.

    • Customer service is crucial for building and maintaining customer relationships.

    • It involves addressing customer inquiries, resolving issues, and providing product information.

    • Sales products refer to the goods or services being sold to customers.

    • Sales executives play a key role in promoting ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do hardwork

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (51)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Share details about your BPO hiring experience
  • Q2. When can you join
  • Q3. What is your salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident . Speak correct English

Recruitment Head Interview Questions asked at other Companies

Q1. Tell me special quality in own
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Asking to use multiple formula in Excel spreadsheet
  • Q2. Asking tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Do it as a very confident

MIS Executive Interview Questions asked at other Companies

Q1. HOW TO CREATING PIVOT TABLE IN EXCEL. HOW MANY PIVOT TABLES YOU WAS USING ON YOUR PREVIOUS ORGANISATION.
View answer (4)

Interview Questions & Answers

user image Anonymous

posted on 27 Nov 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a highly motivated and experienced software engineer with a passion for coding and problem-solving.

    • Over 5 years of professional experience in software development

    • Proficient in multiple programming languages such as Java, Python, and JavaScript

    • Strong knowledge of data structures and algorithms

    • Experience in developing web applications using frameworks like React and Angular

    • Excellent problem-solving and analytical sk...

  • Answered by AI
  • Q2. Salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview Questions & Answers

user image Anonymous

posted on 10 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Basic knowledge information well known

Round 3 - Group Discussion 

Basic knowledge attitudes test

Round 4 - Technical 

(2 Questions)

  • Q1. Wbat is rbi asking
  • Q2. What is sales executives
  • Ans. 

    Sales executives are professionals responsible for selling products or services to customers.

    • Sales executives identify potential customers and generate leads

    • They communicate with customers to understand their needs and offer solutions

    • They negotiate prices and close deals

    • Sales executives also maintain relationships with existing customers and ensure customer satisfaction

    • They may work in various industries such as retail...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - What kind job asking sales executives very well easily

Telecaller Interview Questions & Answers

user image Anonymous

posted on 21 Apr 2022

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
  • Q6. Inform as per process shift time. Confirm they are comfortable with the timings?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about Mumbai? What's your hobby?
  • Q2. Where do you your self in next 5 years?
  • Q3. Is there have any leaves required in coming 6 month.

Interview Preparation Tips

Interview preparation tips for other job seekers - Attire should be formal
Carry updated resume.
Be in confidence.
Be in at given time.
Minimum qualification required HSC Passed.
Aadhar card is mandatory

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)

Athena BPO Interview FAQs

How many rounds are there in Athena BPO interview for experienced candidates?
Athena BPO interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Athena BPO interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.
How to prepare for Athena BPO interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Athena BPO. The most common topics and skills that interviewers at Athena BPO expect are Basic, BPO, Biochemistry, Call Center Operations and Direct Sales.
What are the top questions asked in Athena BPO interview for experienced candidates?

Some of the top questions asked at the Athena BPO interview for experienced candidates -

  1. HOW YOU MANGE YOUR WORK WHILE LOT'S OF CUSTOMER'S PHON COME TOGET...read more
  2. Tell me something about customer service or sales produ...read more
  3. How many language's you k...read more
How long is the Athena BPO interview process?

The duration of Athena BPO interview process can vary, but typically it takes about less than 2 weeks to complete.

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Athena BPO Interview Process for Experienced

based on 7 interviews

Interview experience

4.1
  
Good
View more

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Athena BPO Reviews and Ratings

based on 715 reviews

3.2/5

Rating in categories

3.3

Skill development

3.0

Work-life balance

2.8

Salary

3.1

Job security

3.0

Company culture

2.6

Promotions

3.0

Work satisfaction

Explore 715 Reviews and Ratings
Customer Service Executive
387 salaries
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₹0 L/yr - ₹0 L/yr

Telecaller
123 salaries
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₹0 L/yr - ₹0 L/yr

Sales Executive
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Team Lead
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