Amazon Customer Care Executive Interview Questions, Process, and Tips

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Q1. Can you describe your background and experience? What motivates you to join Amazon?
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Q2. Why we should hire you
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Q3. What is bpo and why bpo
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Q1. Company kaisi hai ?
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Q2. Company me work form home hay kay ?
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Q3. Company me Kitna payment hay
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Q1. Company mein Sab machine barabar kam kar rahi hai kya ?
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Q2. Yes work very simple
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Q3. Work form home hay kay ?
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Q4. Company me Kitna payment hay ?
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An aptitude test is a way for employers to assess a candidate's abilities through a variety of different testing formats. Aptitude tests will test your ability to perform tasks and react to situations at work.

An aptitude test is a way for employers to assess a candidate's abilities through a variety of different testing formats. Aptitude tests will test your ability to perform tasks and react to situations at work.

Q1. How to talk to the HR ?
Ans. Hi! Please keep these things in mind to talk to the HR properly. Greet the HR on the call and introduce yourself politely. Example: “Hello Ma'am, I am divyanshi ” Answer all the questions asked by the HR and then confirm the date, time and location of your interview.
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Q2. Hi! Please keep these things in mind to talk to the HR properly.
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Q3. Greet the HR on the call and introduce yourself politely. Example: “Hello Ma'am, I am divyanshi ”
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Q4. Make Company Culture the Focus. ...
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Q5. Encourage Face to Face Communication. ...
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Aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity

Coding test assessments that are designed to evaluate a developer's coding skills and aptitude.

A group discussion is a discussion between a group of participants on a given subject.

An assignment is a task that someone in authority has asked you to do

A case study is a great way to learn more about complex situations, and you can evaluate how various people responded in that situation.

Q1. What HR means ?
Ans. The division of a business responsible for finding, recruiting, screening, and training job applicants.
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Q2. What is the full name of HR?
Ans. The Full name of HR Human Resources.
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Q3. What is HR in India?
Ans. 
HR in India refers to the Human Resources department in organizations responsible for managing employee relations, recruitment, training, and development.
• HR in India plays a crucial role in recruitment, onboarding, and training of employees.

• They are responsible for managing employee relations, resolving conflicts, and ensuring a positive work environment.

• HR departments in India also handle performance appraisals, compe...read more
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Q4. Is HR a stressful job
Ans. HR a stressful job a 84 percent said they regularly felt stressed.
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Q5. Who is the father of HR?
Ans. The father of HR George Elton Mayo.
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Q6. Who is HR in office?
Ans. HR in office responsible for screening, recruiting, and training employees, as well as implementing employee processes
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Q7. What is the minimum salary of HR?
Ans. The minimum salary of HR ₹ 2.8 Lakhs to ₹ 18.0 Lakhs with an average annual salary of ₹ 12.0 Lakhs.
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Q1. Who is a One on One?
Ans. Meetings between two individuals, usually a manager and a direct report or team member.
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Q2. When was One on One made?
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Q3. How long did One on One air? The series aired on UPN from September 3, 2001 to May 15, 2006
Ans. September 3, 2001 to May 15 ,2006 from UPN
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Q4. What should happen in a one-on-one?
Ans. 
A one-on-one is a meeting between two individuals to discuss specific topics or issues.
• A one-on-one should provide an opportunity for open and honest communication.

• Both parties should actively listen and engage in the conversation.

• It should be a safe space for sharing feedback, concerns, and ideas.

• The meeting should have a clear agenda and goals.

• Follow-up actions and next steps should be discussed and agreed upon.
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Q5. What does the phrase One on One mean?
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One on One means a private meeting or conversation between two individuals.
• Refers to a personal and direct interaction between two people

• Usually involves a focused discussion or exchange of information

• Common in coaching sessions, interviews, or counseling

• Allows for undivided attention and deeper communication
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Q1. What contributions can you make to this company?
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Q2. In which position do you envision yourself in the future within this company?
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Q3. Tell me something about yourself ?
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Q4. What is your weaknesses ?
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Q1. Be confident and good communication
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Q1. What is the ?
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Q2. What is the above statement?
Ans. 
The question is asking the interviewee to explain a given statement.
• Explain the meaning or interpretation of the statement provided.

• Provide examples or scenarios to illustrate the statement.

• Demonstrate understanding and communication skills in explaining the statement.
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Q3. What will be the product?
Ans. 
The product will be a customer care software solution designed to streamline communication between customers and the company.
• The product will include features such as ticketing system, live chat support, knowledge base, and customer feedback management.

• Examples of similar products include Zendesk, Freshdesk, and Intercom.

• The software will be customizable to suit the specific needs of different companies and industries.
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