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Amazon Customer Care Executive Interview Questions, Process, and Tips
Top Amazon Customer Care Executive Interview Questions and Answers
- Q1. What is customer service, how do we deal with customer service
- Q2. can you communicate with customers of rage behaviour in very calming tone
- Q3. What is HR in India?
Amazon Customer Care Executive Interview Experiences
66 interviews found
Anonymous
Selected
I applied via Referral and was interviewed in Aug 2023. There were 5 interview rounds.
I don't know about aptitude
I don't know coding so I want to learn coding
I am studying diploma 3rd year mechanical engineering
(3 Questions)
- Q1. I have to speak with other politely
- Q2. Thank you for giving your valid time
- Q3. I have do my work hard
Assessment, English, Email
Selected
I applied via Company Website and was interviewed in Jun 2023. There were 3 interview rounds.
I am best job for my Amazon. All products are available. Products are very reasonable.
Amazon is very Big company. Amazon product is all over country.
(5 Questions)
- Q1. I am electrician. All electric products are available.
- Q2. I am Abhishek Kumar. I live at Dalmianagar.
- Q3. I work for my home.
- Q4. Who are Amazon company for salary provide?
- Q5. Company for job issue provide.
Interview Preparation Tips
What people are saying about Amazon
(5 Questions)
- Q1. Who is your favourite brand
- Q2. How is make profit
- Ans.
Making profit involves increasing revenue and reducing expenses.
Increase sales by attracting more customers or upselling to existing customers
Reduce costs by optimizing operations and negotiating better deals with suppliers
Monitor financial performance regularly to identify areas for improvement
Invest in marketing and customer service to retain existing customers and attract new ones
- Q3. Who is good customer
- Ans.
A good customer is someone who is respectful, patient, and communicates clearly.
Respectful towards the customer care executive
Patient when resolving issues
Communicates clearly about their concerns and needs
- Q4. How to use Internet
- Ans.
Using the Internet involves connecting to a network, accessing websites, and utilizing various online services.
Connect to a Wi-Fi network or use mobile data
Open a web browser like Chrome or Safari
Type in a website URL or search for information using a search engine
Click on links to navigate between pages
Use online services like email, social media, and online shopping
- Q5. How to make profits
- Ans.
To make profits, a company must increase revenue and decrease expenses.
Increase sales by improving marketing strategies
Reduce costs by optimizing operations and negotiating better deals with suppliers
Focus on customer retention to increase repeat business
Diversify product offerings to attract new customers
Monitor financial performance regularly to identify areas for improvement
Interview Preparation Tips
Amazon interview questions for designations
Customer care executive
(5 Questions)
- Q1. What are you doing
- Q2. What is you ambition
- Q3. Where are you from
- Q4. Tell me about yourself
- Q5. What motivates you
Interview Preparation Tips
Get interview-ready with Top Amazon Interview Questions
chaitali shaw
It was depends on how to deal with customer
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated to customer satisfaction
- Q2. What do you know about company
- Ans.
Company is a leading provider of customer care solutions in the telecommunications industry.
Company offers a range of customer care services such as phone support, live chat, and email support.
They have a reputation for excellent customer service and quick response times.
Company works with major telecommunications companies to provide customer care solutions.
They prioritize customer satisfaction and strive to resolve i...
(1 Question)
- Q1. Salary discussion
Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Questions were mostly related to hobbies
Interview Preparation Tips
Selected
The past few months, the share market has made headlines every morning. Investing in shares has emerged as the most popular way of generating long term wealth and fulfilling your financial goals. In fact, FY21 witnessed a whopping increase of 142 lac retail investors in India itself. Today, stocks or equities account for 12.9% of the total investments in India. As an investor, one needs to understand the basics of what the share market comprises and how it works.
Selected
I applied via Company Website and was interviewed in Apr 2023. There were 2 interview rounds.
(5 Questions)
- Q1. My name is Nikita
- Ans. And I am from Bhandara and current stay in nagpur
- Q2. Complete graduation in rashtrasant tukdoji Maharaj University
- Q3. I belong to a maharastrian family
- Q4. My strength are I am self motivated,hard working and a disciplined person.
- Q5. My short term goal a is to get a job in a reputed company and my long term goal is to achieve a good position wear I can build my career and help the organisation too.
I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.
Started taking assignment and after completing form uploaded resume and waited to view by HR
(5 Questions)
- Q1. HR will ask the question regarding why you wanted to join with us and what is the main purpose of joining are you fresher or what skills you have
- Q2. What is the main purpose of joining this company What skills do you have Why should we hier you
- Q3. Where did you hear about this job hirin?
- Q4. What is your qualification and what is your major subject?
- Q5. Tell me something about yourself
Interview Preparation Tips
Amazon Interview FAQs
The duration of Amazon Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
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Interview Questions for Popular Designations
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Amazon Customer Care Executive Interview Process
based on 87 interviews
3 Interview rounds
- Resume Shortlist Round
- Aptitude Test Round
- HR Round
Customer Care Executive Interview Questions from Similar Companies
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Amazon Customer Care Executive Reviews and Ratings
based on 268 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹6.8 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.3 L/yr - ₹6.5 L/yr |
|
Associate
2.8k
salaries
| ₹0.8 L/yr - ₹6.9 L/yr |
|
Senior Associate
2.5k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2.3k
salaries
| ₹9 L/yr - ₹36 L/yr |
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