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Amazon Customer Care Executive Interview Questions, Process, and Tips
Top Amazon Customer Care Executive Interview Questions and Answers
- Q1. What is customer service, how do we deal with customer service
- Q2. can you communicate with customers of rage behaviour in very calming tone
- Q3. What is HR in India?
Amazon Customer Care Executive Interview Experiences
66 interviews found
Tushar Bhati
Test was moderate with different aptitude and english basics question
(1 Question)
- Q1. Technical round wa also moderate with basic computer knowledge one can easily crack it
Anonymous
Selected
I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.
Story telling, typing, emai writhing, and repat sentences
(1 Question)
- Q1. What was you last job Experiance role?
- Ans. I have work as a customer care service in tata sky. I love to help the cust attending to there problems. I have a great experience with cust.
(3 Questions)
- Q1. Salary questions
- Q2. How long would you like to work with us?
- Q3. I would like to work as a perminent.
Interview Preparation Tips
- Good communication skills
- MS Office
- Email Marketing
Selected
I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.
(3 Questions)
- Q1. What is your short goal
- Ans. To accept the hard work from organisation
- Q2. I am fresher that
- Q3. I real want to learn new things
Interview Preparation Tips
What people are saying about Amazon
Selected
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
Tips for success: To do well in a GD at Amazon, you should focus on listening actively to others' viewpoints and contributing meaningfully to the discussion. Avoid interrupting others or dominating the conversation. You should also try to showcase your leadership skills by taking initiative and encouraging others to participate. Finally, make sure you have a good understanding of the topic and can express your ideas clearly and concisely
On a scale of 1 to 5, how strongly do you agree with the following statement: 'I am willing to go above and beyond to ensure customer satisfaction, even if it means putting in extra effort and time.'"
Interview Preparation Tips
Amazon interview questions for designations
(2 Questions)
- Q1. All about our self life or experience
- Q2. Be in work with amzon is so well and good
Interview Preparation Tips
Get interview-ready with Top Amazon Interview Questions
Easy test with versant test, typing speed, logic and calculation with grammar and listings
(2 Questions)
- Q1. Future plan, with the company as well as in personal life.
- Q2. Previous experience, hobby, education background and all the general questions.
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in May 2023. There were 5 interview rounds.
Great GD and a basic topic was given
(1 Question)
- Q1. How woulf you deal with customers
- Ans.
I would deal with customers by actively listening to their concerns, empathizing with their situation, and providing timely and effective solutions.
Listen actively to understand the customer's issue
Empathize with the customer's situation to show understanding and support
Provide timely and effective solutions to resolve the customer's problem
Maintain a positive and professional attitude throughout the interaction
Follow ...
(1 Question)
- Q1. Tell me about your self
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
Selected
General awareness , About Amazon
(2 Questions)
- Q1. My self , about
- Ans. I'm RATNESHKUMAR MRUTYUNJAY YADAV I'm from Gujarat Completed graduation in 2022
- Q2. About my family
Interview Preparation Tips
(1 Question)
- Q1. About the amazon product
- Ans. Its a amazing and high quality products
Interview Preparation Tips
Grammar English Test for preliminary rounds
(2 Questions)
- Q1. What skills do you possess that would benefit the company?
- Q2. Why do you think you are appropriate for the given job position?
Interview Preparation Tips
Amazon Interview FAQs
The duration of Amazon Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Amazon Interviews By Designations
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Interview Questions for Popular Designations
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Amazon Customer Care Executive Interview Process
based on 87 interviews
3 Interview rounds
- Resume Shortlist Round
- Aptitude Test Round
- HR Round
Customer Care Executive Interview Questions from Similar Companies
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Amazon Customer Care Executive Reviews and Ratings
based on 268 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹6.8 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.3 L/yr - ₹6.5 L/yr |
|
Associate
2.8k
salaries
| ₹0.8 L/yr - ₹6.9 L/yr |
|
Senior Associate
2.5k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2.3k
salaries
| ₹9 L/yr - ₹36 L/yr |
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