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Amazon Development Centre India

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4.1

based on 6k Reviews

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Amazon Development Centre India Customer Care Executive Interview Questions and Answers for Experienced

Updated 26 Feb 2024

Amazon Development Centre India Customer Care Executive Interview Experiences for Experienced

5 interviews found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 26 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Online assessment.English test

Round 2 - HR 

(1 Question)

  • Q1. It was telephonic round with salary negotiation
    • Add your answer

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 25 Apr 2021

I applied via Company Website

Interview Questionnaire 

1 Question

  • Q1. Tell us about a time when you shared a problem with your family members?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When I was completing my studies, I had a lot of money problem over my family and my father's work witch was very much lost . Then I had to go to my job or one of my studies at the time I walk to wards job to handle my family and this my most difficult decision

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Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 8 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Strength weekness and stability
    • Add your answer

What people are saying about Amazon Development Centre India

View All
a catalog associate
1w
Fun Friday
Last Friday it was my turn to organize fun Friday virtually ( since my team is fully remote) . Since manager told to start the funfriday with a joke, a shared my salary slip through share screen. Everyone laughed ( 23k in hand with 3 year experience at a fortune100 company 🤣)
Got a question about Amazon Development Centre India?
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Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 8 Sep 2021

I applied via Company Website and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you want to join Amazon ?
    • Add your answer
  • Q2. Normal Basic questions to check situation dealing, problem handling, memory power, IQ based etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There will be Computer based test including Basix grammar, vocab, fill in the blanks, story telling and the answer basic questions. Just keep practice there are some videos on youtube you may go through.

Amazon Development Centre India interview questions for designations

 Customer Service Executive

 (14)

 Customer Support Executive

 (8)

 Customer Service Associate

 (43)

 Customer Support Associate

 (10)

 Customer Service Representative

 (1)

 Senior Customer Service Associate

 (2)

 Virtual Customer Associate

 (2)

 Virtual Customer Support Associate

 (5)

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2021

I applied via Company Website and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Personal details and about past work experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident of your skills, ability and experience.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Flipkart user image Anonymous

posted on 27 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Aptitude questions for interviews mainly assess a candidate's logical reasoning, verbal skills and problem-solving abilities. They may ask questions on patterns, series, data interpretation, percentages, ratios, and basic arithmetic.4 Jul 2024

Interview Preparation Tips

Interview preparation tips for other job seekers - A job seeker is an unemployed individual who is actively searching for a job opportunity. In recruitment language, the term. The job seeker is often utilized in the hiring process.

Customer Care Executive Interview Questions & Answers

JustDial user image Anonymous

posted on 9 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Brief introducation
    • Add your answer
  • Q2. Past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in english

Customer Care Executive Interview Questions & Answers

Info Edge user image rishab ric

posted on 26 Aug 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • I have X years of experience in customer service roles.

    • I am skilled in active listening and problem-solving.

    • I strive to provide excellent customer service and ensure customer satisfaction.

    • I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.

    • I have received positive...

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Indiamart Intermesh user image Anonymous

posted on 26 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Videos related question will be asked
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Video related questions will be asked
    • Add your answer

Customer Care Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 21 Feb 2022

I applied via Referral and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Group Discussion 

Groom Yourself for GD. ...
Take Clarifications if Required Beforehand. ...
Always Carry Pen and Notebook. ...
Initiate the Discussion if Possible. ...
Maintain Eye Contact while Speaking. ...
Be A Good Listener in Group Discussion. ...
Speak well and Aloud. ...
Maintain Decorum.

Round 2 - Aptitude Test 

An aptitude test is a way for employers to assess a candidate's abilities through a variety of different testing formats. Aptitude tests will test your ability to perform tasks and react to situations at work. This includes problem-solving, prioritisation and numerical skills, amongst other things.

Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • View 3 more answers
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please take entervew with confidence
More about working at Amazon Development Centre India

Amazon Development Centre India Interview FAQs

How many rounds are there in Amazon Development Centre India Customer Care Executive interview for experienced candidates?
Amazon Development Centre India interview process for experienced candidates usually has 2 rounds. The most common rounds in the Amazon Development Centre India interview process for experienced candidates are Aptitude Test and HR.
What are the top questions asked in Amazon Development Centre India Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the Amazon Development Centre India Customer Care Executive interview for experienced candidates -

  1. It was telephonic round with salary negotiat...read more
  2. Variety of different questi...read more
  3. Strength weekness and stabil...read more

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Amazon Development Centre India Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 4 Amazon Development Centre India interviews
Company Website
Referral
75%
25%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Amazon Development Centre India Customer Care Executive Salary
based on 326 salaries
₹1.6 L/yr - ₹5 L/yr
29% more than the average Customer Care Executive Salary in India
View more details

Amazon Development Centre India Customer Care Executive Reviews and Ratings

based on 117 reviews

4.5/5

Rating in categories

4.3

Skill development

4.3

Work-Life balance

4.4

Salary & Benefits

4.3

Job Security

4.4

Company culture

3.9

Promotions/Appraisal

4.2

Work Satisfaction

Explore 117 Reviews and Ratings
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