Altruist Technologies Sales and Customer Service Executive Interview Questions and Answers

Q1. Why you are looking for a new job now?
Ans. 
Seeking new challenges and growth opportunities in a supportive environment.
• Looking to expand my skill set and knowledge in a new role

• Interested in working with a different team or company culture

• Seeking better work-life balance or career advancement

• Want to contribute to a company that aligns with my values and goals
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Q2. Why you become interested in our company?
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Q1. Tell me about yourself?
Ans. 
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
• Experienced in handling customer inquiries and complaints

• Skilled in providing excellent customer service

• Strong communication and problem-solving abilities

• Ability to remain calm and professional in stressful situations
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Q2. Describe your college life?
Ans. 
My college life was a mix of academics, extracurricular activities, and making lifelong friendships.
• Studied hard to maintain good grades

• Participated in various clubs and organizations

• Made friends from diverse backgrounds

• Balanced social life with academic responsibilities
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Q1. They will give any 1 topic to speak
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Q2. What are your hobbies?
Ans. 
My hobbies include reading, hiking, and playing the guitar.
• Reading: I enjoy reading fiction and non-fiction books in my free time.

• Hiking: I love exploring nature trails and going on outdoor adventures.

• Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.
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After screening you will receive a link for the aptitude test you have to pass that test to move on to the next round.

Q1. You will have to show your typing skills.
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Q2. Basic grammar test will be conducted.
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Q1. General HR question were asked.
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Q1. Again type test will be conducted and some question about the process will be asked.
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Q1. General information
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Q1. Work experience
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In first round I had to give the assignment which consists of some mathematical questions and some IQ questions.

The second round was consist of group discussion round among the candidates that are selected in first round also the topics would be told in the group discussion round there itself and we will be given 5 minutes to prepare for that topic.

Q1. After getting selected in GD, it was my last and final round the personal interview round in which I was asked about the personL background for example where I live and what are ny educational qualifiactio...read more
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Q2. What are your achievements in work place?
Ans. 
I have consistently achieved high customer satisfaction ratings and have been recognized for my ability to handle difficult customer situations.
• Received multiple awards for providing exceptional customer service

• Consistently achieved high customer satisfaction ratings

• Successfully resolved complex customer issues

• Received positive feedback from customers and colleagues

• Implemented new strategies to improve customer support
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Q1. Tell me about yourself?
Ans. So basically, you have to give a brief introduction about yourself. Where you can also adore yourself in different different ways.
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Q2. Why you want to join customer support after b.com honours?
Ans. I have completed my bachelor's degree in b.com honours with a specialization in Human Resource Management and there's one basic similarity that we have to build a relationship with our customers or colleagues.
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I was approached by the company for the job of customer service executive last week. So I went there for an interview. At other companies, the first round is taken on one by one basis. But to my surprise, the interviewer named Preeti Doshi called all the 20 candidates in one room and started taking our introductions. I have never seen this kind of interview anywhere before. Now comes the most important part, those candidates including me who said that they where preparing for government exams earlier in their life, got rejected on the spot. The interviewer didn't even consider that we no longer have the age of appearing for government exams anymore. Based upon our history of preparing and appearing for government exams, she rejected us. She didn't even consider our communication skills and other skills relevant for the job. Before going for the interview, I also confirmed with the HR regarding this. But she said that merely appearing for government exams in the past won't create any issue in the hiring process. But in the interview, we observed just the opposite. We were not even allowed to proceed to the second round.