Altruist Technologies Sales and Customer Service Executive Interview Questions and Answers

Q1. No any questions
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Q2. Only says normal details
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Q1. No any questions
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Q2. Normal details only
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Q1. Discussed work hour
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Q2. Salary discussion
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Q1. Directly meet vp
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Q2. Discussion week off
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Q1. What is your favorite season and why?
Ans. 
My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.
• I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.

• The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.

• Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.

• I enjoy the festive...read more
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Q2. Which movie is your favorite and why
Ans. 
My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.
• The Shawshank Redemption is a classic film directed by Frank Darabont.

• The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

• The film explores themes of friendship, h...read more
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It was a typing test on a computer

Q1. Tell me about Your self
Ans. 
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer support roles

• Strong communication and problem-solving skills

• Ability to handle high-pressure situations and difficult customers

• Proficient in using CRM systems and ticketing platforms

• Received multiple awards for outstanding customer service performance
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Q2. Pronounciation check
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Q1. Sell this pen or any product
Ans. 
This pen is not just a writing tool, but a stylish accessory that enhances your professional image.
• Highlight the sleek design and quality craftsmanship of the pen

• Emphasize the smooth writing experience it provides

• Mention any special features like a comfortable grip or refillable ink

• Create a sense of urgency by mentioning limited availability or a special discount
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Q2. Why should hire you . Why you want join this bpo
Ans. 
I have a strong background in customer service and am highly motivated to excel in this role at your BPO.
• I have over 5 years of experience in customer support roles, where I have consistently exceeded targets and received positive feedback from customers.

• I am a quick learner and adapt well to new environments, which will allow me to quickly integrate into your team and start making a positive impact.

• I am passionate abo...read more
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Q1. Tell me about Your self
Ans. 
Experienced customer support executive with strong communication skills and a passion for helping customers.
• Over 5 years of experience in customer support roles

• Excellent communication skills, both written and verbal

• Proven track record of resolving customer issues efficiently

• Passionate about providing top-notch customer service

• Familiar with CRM systems and ticketing platforms
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Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle
Ans. 
My hobbies include reading, hiking, and playing the guitar. My strengths are communication and problem-solving skills, while my weakness is impatience. BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. I believe I should be hired for my strong customer service background and ability to handle challenging situations. I can sell ...read more
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Q1. Why you are looking for a new job now?
Ans. 
Seeking new challenges and growth opportunities in a supportive environment.
• Looking to expand my skill set and knowledge in a new role

• Interested in working with a different team or company culture

• Seeking better work-life balance or career advancement

• Want to contribute to a company that aligns with my values and goals
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Q2. Why you become interested in our company?
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Q1. What's your hobbies..?
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Q2. What is the customer service representatives job role and what are you thinking about this job?
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Q1. Writing test in this test they will give you a paragraph
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Q1. Tell me about yourself?
Ans. 
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
• Experienced in handling customer inquiries and complaints

• Skilled in providing excellent customer service

• Strong communication and problem-solving abilities

• Ability to remain calm and professional in stressful situations
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Q2. Describe your college life?
Ans. 
My college life was a mix of academics, extracurricular activities, and making lifelong friendships.
• Studied hard to maintain good grades

• Participated in various clubs and organizations

• Made friends from diverse backgrounds

• Balanced social life with academic responsibilities
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Q1. They will give any 1 topic to speak
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Q2. What are your hobbies?
Ans. 
My hobbies include reading, hiking, and playing the guitar.
• Reading: I enjoy reading fiction and non-fiction books in my free time.

• Hiking: I love exploring nature trails and going on outdoor adventures.

• Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.
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Q1. General information
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Q1. Work experience
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I was approached by the company for the job of customer service executive last week. So I went there for an interview. At other companies, the first round is taken on one by one basis. But to my surprise, the interviewer named Preeti Doshi called all the 20 candidates in one room and started taking our introductions. I have never seen this kind of interview anywhere before. Now comes the most important part, those candidates including me who said that they where preparing for government exams earlier in their life, got rejected on the spot. The interviewer didn't even consider that we no longer have the age of appearing for government exams anymore. Based upon our history of preparing and appearing for government exams, she rejected us. She didn't even consider our communication skills and other skills relevant for the job. Before going for the interview, I also confirmed with the HR regarding this. But she said that merely appearing for government exams in the past won't create any issue in the hiring process. But in the interview, we observed just the opposite. We were not even allowed to proceed to the second round.