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Altruist Technologies
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Altruist Technologies Sales and Customer Service Executive Interview Questions and Answers
Altruist Technologies Sales and Customer Service Executive Interview Experiences
1 interview found
I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Why you left that company and what was your role over there?
- Q2. If customer not setisfied with your resolutions so what you will do in that case?
- Ans.
I would apologize and try to understand the root cause of their dissatisfaction, offer alternative solutions and escalate if necessary.
Apologize for the inconvenience caused
Ask the customer to explain the issue in detail
Offer alternative solutions to resolve the issue
Escalate the issue to a higher authority if necessary
Follow up with the customer to ensure satisfaction
- Q3. How it will hamper to your products if customer not setisfied with your resolutions and actions?
- Ans.
Unsatisfied customers can harm product reputation and sales.
Unsatisfied customers can leave negative reviews and ratings, which can deter potential customers from purchasing the product.
Word of mouth can also spread quickly, leading to a decrease in sales.
Repeated instances of unsatisfied customers can damage the brand's reputation and make it difficult to retain existing customers.
It is important to address customer c...
Interview Preparation Tips
Interview questions from similar companies
Anonymous
I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About skills.
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.
(1 Question)
- Q1. CA Life Cycle, Mandatory & Voluntary CA
(1 Question)
- Q1. CA events, Business Analysis question
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Technical questions
- Q2. Be well prepared
- Q3. Keep it straight
- Q4. Accept if you don't know any answer. Do not give unnecessary story
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Basic KYC AML
I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.
It was very learning interview, you can find your ability
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Normal intro
Interview Preparation Tips
I applied via Referral and was interviewed in Feb 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About Indiamart?
- Q2. About B2b marketing
- Q3. Are you able to field sales?
- Ans.
Yes, I have experience in field sales and am confident in my ability to handle it.
I have experience in field sales and have consistently met or exceeded sales targets.
I am comfortable approaching potential customers and building relationships with them.
I am able to identify customer needs and recommend products or services that meet those needs.
I am skilled in negotiating and closing sales deals.
For example, in my prev...
Interview Preparation Tips
I applied via Referral
Interview Questionnaire
2 Questions
- Q1. How is your last experience with your Manager and firm
- Q2. Describe the Role for which you came here
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.
(2 Questions)
- Q1. Basiv things in sales and handling rejection
- Ans.
Sales basics and handling rejection are crucial skills for an Assistant Manager.
Sales basics include understanding the product, identifying potential customers, and effective communication.
Handling rejection involves not taking it personally, learning from it, and persisting with a positive attitude.
Developing a growth mindset and focusing on the long-term goals can help in dealing with rejection.
Building strong relati...
- Q2. Share your ideas along with example from your past
Interview Preparation Tips
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