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Altius Customer Services Customer Service Associate Interview Questions and Answers for Experienced

Updated 8 Nov 2022

1 interview found

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I applied via Referral and was interviewed in May 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

General aptitude questions on GK and maths

3

HR Round (2 Questions)

  • Q1. Description of previous experience
  • Q2. Current package and Salary expectation
4

One-on-one Round (1 Question)

  • Q1. Operations interview round about experience and skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills is a must. Experience in Sales and customer service is advantageous.

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Hard
Duration
 2-4 weeks
Result
 Not Selected

I applied via Internshala and was interviewed in Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Assignment Round

I had to do a assignment in which i had to make a video towards the explaining the company product

3

HR Round (4 Questions)

  • Q1. I had to talk to hr and they asked me about myself why I like to work in bpo and why did I choose these profession. And how to talk to irritate customer
  • Q2. Why did i choose this profession
  • Q3. Because bpo makes my communication skills better
  • Q4. Why do you choose bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident when you attended you interview

I applied via AmbitionBox and was interviewed in Mar 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Why should we hire you and what is your qualities which attracts us
  • Q2. How will you handle an irritated customer if we will hire you fir the role

Interview Preparation Tips

Topics to prepare for VOIZ Customer Care Executive interview:
  • Communication Skills
  • Problem Solving
  • Empathy
  • Fluency
  • English Language
  • English Typing
  • Patience
  • Listening
Interview preparation tips for other job seekers - Don't hesitate to answer Politely answer all the questions believe me the interview is so easy What you should need is just to make a mind set to clear it and the mentors are also very friendly and they never make a feel uncomfortable during interview and also on the job

I applied via Naukri.com and was interviewed before Sep 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why did you leave your last company?
  • Q3. What is your salary expectation?
  • Q4. Why should we hire you?
  • Q5. Tell me about your work profile in your last company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very confident and answer every question they ask from you in the decent manner.
These people not very professional so anyone can pass the interview.

I applied via Naukri.com and was interviewed in Nov 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Case Study Round

Customer satisfaction is most important

Interview Preparation Tips

Topics to prepare for BPO+ Customer Care Executive interview:
  • Communication Skills
  • Computer
  • Comp
Interview preparation tips for other job seekers - Pehli baat calling line hame patients rakhna hoga, customer chae.jaise bhi humse baat karte hai ,acha ya bura Lekin hume unse pyar se baat karni hogi or puru koshish karni hogi ki hum customer ki problem ko slove karne ki puri koshish karni hogi taki wo satisfied hoke khus ho jye or hume feedback acha de ,yahi hamari duty hai is calling line me humari
Thankyou

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Thats all it

I applied via Recruitment Consultant and was interviewed in Jul 2021.

Interview Questions

  • Q1. About My self,Eduction,past Experience, Expected salary and previous salary Add Answer
  • Q2. When they recruiting offer Letter send to me Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's compatible interview tqs

Interview Questions

  • Q1. General questions related to using and exploring web browser and laptop/pc/desktop Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - More importantly candidate should have knowledge of understanding and speaking of English language well .

I applied via Referral and was interviewed before Apr 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. About my self why did want to join
  • Q2. Rates of speech and engliss speaking

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Test
Experience: ,Voice&accent,Aptitude

Round: Verbal test
Experience: He asked me to speak on 'Nature' for 4-5 mins without stopping

Altius Customer Services Interview FAQs

How many rounds are there in Altius Customer Services Customer Service Associate interview for experienced candidates?
Altius Customer Services interview process for experienced candidates usually has 4 rounds. The most common rounds in the Altius Customer Services interview process for experienced candidates are Resume Shortlist, Aptitude Test and HR.
How to prepare for Altius Customer Services Customer Service Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Altius Customer Services. The most common topics and skills that interviewers at Altius Customer Services expect are Customer Service, bpo, email process and voice process.

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People are getting interviews through

based on 1 Altius Customer Services interview
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100%
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Low Confidence means the data is based on a small number of responses received from the candidates.
Altius Customer Services Customer Service Associate Salary
based on 98 salaries
₹1.4 L/yr - ₹3.2 L/yr
19% less than the average Customer Service Associate Salary in India
View more details

Altius Customer Services Customer Service Associate Reviews and Ratings

based on 20 reviews

3.5/5

Rating in categories

3.1

Skill development

3.7

Work-Life balance

2.9

Salary & Benefits

3.3

Job Security

3.4

Company culture

3.0

Promotions/Appraisal

3.5

Work Satisfaction

Explore 20 Reviews and Ratings
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