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Altius Customer Services

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3.2

based on 161 Reviews

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Altius Customer Services Counsellor Interview Questions and Answers

Updated 10 Jan 2024

Altius Customer Services Counsellor Interview Experiences

1 interview found

Counsellor Interview Questions & Answers

user image Anonymous

posted on 10 Jan 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Customer care executive  

(3 Questions)

  • Q1. What is your spoken language
    • Add your answer
  • Q2. Can you satisfied a customer
  • Ans. 

    Yes, I can satisfy a customer by actively listening to their concerns, providing empathetic support, and offering effective solutions.

    • Actively listen to the customer's concerns

    • Show empathy and understanding towards their situation

    • Offer effective solutions to address their needs

    • Ensure timely and efficient resolution of any issues

    • Follow up with the customer to ensure their satisfaction

    • Answered by AI
    View 1 more answer
  • Q3. Can u handle aggressive customer
  • Ans. Yes but call i recive to about my job role or i full details know it about problem
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Altius Customer Services Counsellor interview:
  • Customer Service
Interview preparation tips for other job seekers - Me apne aggressive customer ko shant karke uski help kaunga but pehle uski help ke liye mere pass jankari honi chahiye nahi to pehle use shant karke uski problem sunuga phir apne superior se discuss karke use help provide karunga because I am a shopkeeper last 13 year but jb se mere leg brok huwa tab se me shop pr kam jane laga or abhi bhi ghar se call pr hi customer jo mere brother se handle nahi hota h use me esiliy mana leta hu only on call

Top trending discussions

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Interview Tips & Stories
2w
creamytaro
Verified Icon
·
works at
TCS
Advice for getting more calls from recruiters
Dear All, Currently, I am on notice period, only 45 days left for my last working day. I have been updating my resume with Keyskills and updating my profile in Naukri and LinkedIn. But I am not getting calls from the recruiters. Any tips or advice would be helpful 😊 Help me to get more calls
Got a question about Altius Customer Services?
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Interview questions from similar companies

Coordinator Interview Questions & Answers

Athena BPO user image Anonymous

posted on 3 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Last experience information
    • Add your answer

Interview Preparation Tips

Topics to prepare for Athena BPO Coordinator interview:
  • Sales
Interview preparation tips for other job seekers - First question it will be introduce yourself and then hobbies related questions they will ask you like if you said reading books then they will ask you what was the last book you read and explain. If you are experience so they will ask why you left the job and they will ask you to explain the work. The last work script they will ask you to say some line. Just be confident, that's it! Thank you

Coordinator Interview Questions & Answers

Athena BPO user image Anonymous

posted on 27 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About self... About bpo.. About aalary expectations... About studies...
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. About self... About studies.... Said about company
    • Add your answer

Business Analyst Interview Questions & Answers

BPO+ user image Anonymous

posted on 22 Jul 2021

I applied via Walk-in and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is the main purpose of doing job..?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Gud at interview

Analyst Interview Questions & Answers

Metriqe Solutions user image Anonymous

posted on 8 May 2021

Interview Questionnaire 

1 Question

  • Q1. Why should we hire you
    • Add your answer

Data Analyst Interview Questions & Answers

BPO+ user image Anonymous

posted on 9 Mar 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(10 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. Where do you see yourself in 5 years?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer
  • Q9. Any questions hr ask me
    • Add your answer
  • Q10. Any questions ask hr me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - i want to a job so plzz give me a chance there i make my carrier

Sales Executive Interview Questions & Answers

Athena BPO user image

posted on 18 Nov 2022

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is your education
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is not very good company they pressure people too complete target and one thing is good company give salary employees without fail

Sales Executive Interview Questions & Answers

Imarque Solutions user image Elakkiya

posted on 22 Dec 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Direct basic interview questions
    • Add your answer
  • Q2. Self introduction then amount related questions for example. Laksh thousand etc...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Smooth Handel to every employee

Senior Software Engineer Interview Questions & Answers

Valenta AI Private Limited user image Anonymous

posted on 12 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic Questions related to RPA
    • Add your answer

Sales Executive Interview Questions & Answers

Athena BPO user image MD AZHARUDDIN MANSURI

posted on 11 Jun 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self? Qualifications? Why to do Bpo & what is bpo?
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Are you comfortable in domestic language? How much language you know? Hindi is must And the interview questions is easy You can crack easily
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You can also use Hindi language to talk
Bs baat krte time me Thoda English Bol dena
Easy h clear krna
Best of luck
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Altius Customer Services Counsellor Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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