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Altius Customer Services

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3.1

based on 155 Reviews

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Altius Customer Services Counsellor Interview Questions and Answers

Updated 10 Jan 2024

Altius Customer Services Counsellor Interview Experiences

1 interview found

Counsellor Interview Questions & Answers

Anonymous

posted on 10 Jan 2024

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Fair and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Customer care executive

(3 Questions)

Q1. What is your spoken language

Add your answer

Q2. Can you satisfied a customer

Ans.

Yes, I can satisfy a customer by actively listening to their concerns, providing empathetic support, and offering effective solutions.

Actively listen to the customer's concerns
Show empathy and understanding towards their situation
Offer effective solutions to address their needs
Ensure timely and efficient resolution of any issues
Follow up with the customer to ensure their satisfaction

Answered by AI

View 1 more answer

Q3. Can u handle aggressive customer

Ans. Yes but call i recive to about my job role or i full details know it about problem

Answered Anonymously

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Interview Preparation Tips

Topics to prepare for Altius Customer Services Counsellor interview:

Customer Service

Interview preparation tips for other job seekers - Me apne aggressive customer ko shant karke uski help kaunga but pehle uski help ke liye mere pass jankari honi chahiye nahi to pehle use shant karke uski problem sunuga phir apne superior se discuss karke use help provide karunga because I am a shopkeeper last 13 year but jb se mere leg brok huwa tab se me shop pr kam jane laga or abhi bhi ghar se call pr hi customer jo mere brother se handle nahi hota h use me esiliy mana leta hu only on call

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Interview Tips & Stories

gandalfthepurple

works at

MicroEnergy Credits, Corp.

SQL and Python Interview Tips needed ASAP!

My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!

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Altius Customer Services Salaries in India

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Customer Service Executive 57 salaries	₹1.1 L/yr - ₹3.4 L/yr
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