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Altius Customer Services C.S.A Interview Questions and Answers

Updated 17 Sep 2022

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C.S.A Interview Questions

user image Anonymous

posted on 17 Sep 2022

I applied via Referral and was interviewed in Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. CHECK OVERAL KNOWLEDGE
3

HR Round (1 Question)

  • Q1. General question of hr checks fluency

Interview Preparation Tips

Interview preparation tips for other job seekers - first be confident and answer normally . general discussion

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. How to handle the customer anger

I applied via AmbitionBox and was interviewed in Mar 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Why should we hire you and what is your qualities which attracts us
  • Q2. How will you handle an irritated customer if we will hire you fir the role

Interview Preparation Tips

Topics to prepare for VOIZ Customer Care Executive interview:
  • Communication Skills
  • Problem Solving
  • Empathy
  • Fluency
  • English Language
  • English Typing
  • Patience
  • Listening
Interview preparation tips for other job seekers - Don't hesitate to answer Politely answer all the questions believe me the interview is so easy What you should need is just to make a mind set to clear it and the mentors are also very friendly and they never make a feel uncomfortable during interview and also on the job

I applied via Walk-in and was interviewed before Oct 2021.

2 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. Indroduce my self , my apttitue, qualification
  • Q2. Job role related questions
  • Q3. How work in job role
2

Technical Round (4 Questions)

  • Q1. Indroduce my self, my qualification
  • Q2. How to work my job role
  • Q3. Working details foe related the job
  • Q4. My knowledge test, apptitute

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduce My self and more than job role related questions or experiences
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. The very first question is same for all about yourself Second one they want to check communication so they asked questions like how you spend ur last day abhiut...read more
3

Aptitude Test Round

Most probably they give you typing test if you clear then may be versant .

4

One-on-one Round (1 Question)

  • Q1. This is main round or we can say it is a client or technical round . In this they firstly start with intro then ask about job role , ask about your experience a...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - As I given too many interviews. So my first advise is work on your communication means English speaking.
The second think is there is 70 % english and 30% body language how respectfully actively you response to HR quest .
And last but not least confidence that you crack this interview. All the best.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Test
Experience: ,Voice&accent,Aptitude

Round: Verbal test
Experience: He asked me to speak on 'Nature' for 4-5 mins without stopping

Interview experience
2
 Poor
Difficulty level
 Hard
Duration
 2-4 weeks
Result
 Not Selected

I applied via Internshala and was interviewed in Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

I had to do a assignment in which i had to make a video towards the explaining the company product

3

HR Round (4 Questions)

  • Q1. I had to talk to hr and they asked me about myself why I like to work in bpo and why did I choose these profession. And how to talk to irritate customer
  • Q2. Why did i choose this profession
  • Q3. Because bpo makes my communication skills better
  • Q4. Why do you choose bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident when you attended you interview

I applied via Walk-in and was interviewed in Mar 2022.

3 Interview Rounds

1

Group Discussion Round

See basically they want to assess you
So they will be asking you tell something about any social media platform or any destination which you have went recently. Note : they asked me this so i don't know how other company takes the interview.

2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about business process outsourcing?
3

HR Round (5 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Why should we hire you?
  • Q4. What are your qualities?
  • Q5. How many years you will commit for this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't worry even if you get fail.

I applied via Naukri.com and was interviewed in Nov 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Case Study Round

Customer satisfaction is most important

Interview Preparation Tips

Topics to prepare for BPO+ Customer Care Executive interview:
  • Communication Skills
  • Computer
  • Comp
Interview preparation tips for other job seekers - Pehli baat calling line hame patients rakhna hoga, customer chae.jaise bhi humse baat karte hai ,acha ya bura Lekin hume unse pyar se baat karni hogi or puru koshish karni hogi ki hum customer ki problem ko slove karne ki puri koshish karni hogi taki wo satisfied hoke khus ho jye or hume feedback acha de ,yahi hamari duty hai is calling line me humari
Thankyou

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Thats all it

Altius Customer Services Interview FAQs

How many rounds are there in Altius Customer Services C.S.A interview?
Altius Customer Services interview process usually has 3 rounds. The most common rounds in the Altius Customer Services interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in Altius Customer Services C.S.A interview?

Some of the top questions asked at the Altius Customer Services C.S.A interview -

  1. general question of hr checks flue...read more
  2. CHECK OVERAL KNOWLE...read more

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People are getting interviews through

based on 1 Altius Customer Services interview
Referral
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Altius Customer Services C.S.A Reviews and Ratings

based on 1 review

1.0/5

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1.0

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1.0

Job Security

1.0

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1.0

Promotions/Appraisal

1.0

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