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Altius Customer Services

3.1
based on 159 Reviews

Working at Altius Customer Services

Company Summary

Altius is India's best leading call center and BPO Company, serving India, US, UK & Australia. They also provide custom software development and digital marketing services.

Overall Rating

3.1/5
based on 159 reviews
highly rated categories
16% below
industry average
highly rated categories
Critically rated for

Salary, Promotions, Skill development

Work Policy
Work from office
Work from office
79% employees reported
Rotational Shift
Rotational Shift
40% employees reported
Flexible timing
Flexible timing
60% employees reported
No travel
No travel
67% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
11 employees reported
Office cab/shuttle
Office cab/shuttle
8 employees reported
Professional degree assistance
Professional degree assistance
4 employees reported
Health insurance
Health insurance
3 employees reported
View all benefits

About Altius Customer Services

Founded in2003 (22 yrs old)
India Employee Count201-500
Global Employee Count201-500
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websitealtius.cc
Primary Industry
Other Industries
--
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Empowered by US, a factor that connects us with our employees, clients and the society at large. We practice and imbibe ethos that always places US ahead of the curve. Headquartered in Mumbai and operating out of multiple delivery centers in India, we are one of India's most promising IT / ITeS player currently handling close to 3 million transactions per month across 4 continents. We are one of the very few call center company in India offering a diversified domain expertise. Since our inception in 2002, we have touched millions of lives and have built customer relationships that will last forever. Our end-to-end business process and technology solutions have helped businesses manage their customer life-cycle with delight and enhancing outputs by proportionally over 500%. Our forte lies in using the experience of knowing, grooming and managing our people, along with engineering processes that are focused on consistently improving efficiencies and increasing productivity, while leveraging and integrating cutting edge technology to deliver sustainable growth for our clients. Our success mantra puts our clients first: Conducting a thorough due diligence of their business process and technology solution, Penning a bespoke plan along with milestones and goals, Delivering by working very closely with them. Altius has always been an extremely people centric organization, where people are at the core of our growth, and we help identify & nurture hidden skills & talent so as to give every employee the opportunity to Realise Their Potential and allowing us to maintain one of the lowest attrition amongst call center in India.
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Altius Customer Services Ratings

based on 159 reviews

Overall Rating

3.1/5
How AmbitionBox ratings work?
5
57
4
41
3
25
2
10
1
26

Category Ratings

3.1

Company culture

3.1

Work-life balance

3.0

Job security

3.0

Work satisfaction

2.9

Skill development

2.7

Promotions

2.6

Salary

Altius Customer Services is rated 3.1 out of 5 stars on AmbitionBox, based on 159 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Altius Customer Services
based on 149 reviews
2.9
Rated by 65 Women
Rated 3.0 for Company culture and 2.9 for Job security
3.2
Rated by 84 Men
Rated 3.2 for Work-life balance and 3.2 for Company culture

Work Policy at Altius Customer Services

based on 19 reviews in last 6 months
Work from office
79%
Hybrid
21%

Altius Customer Services Reviews

Top mentions in Altius Customer Services Reviews

+ 5 more

Compare Altius Customer Services with Similar Companies

Altius Customer Services
Athena BPO
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Metriqe Solutions
Change Company
Imarque Solutions
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Overall Rating
3.1/5
based on 159 reviews
3.2/5
based on 724 reviews
4.2/5
based on 466 reviews
3.3/5
based on 299 reviews
Highly Rated for
No highly rated category
No highly rated category
Skill development
Job security
Company culture
No highly rated category
Critically Rated for
Salary
Promotions
Skill development
Promotions
Salary
Work-life balance
No critically rated category
Promotions
Work-life balance
Salary
Primary Work Policy
Work from office
79% employees reported
Work from office
90% employees reported
Work from office
98% employees reported
Work from office
85% employees reported
Rating by Women Employees
2.9
Poor
rated by 65 women
3.2
Average
rated by 171 women
4.5
Good
rated by 75 women
3.5
Good
rated by 87 women
Rating by Men Employees
3.2
Average
rated by 84 men
3.2
Average
rated by 453 men
4.1
Good
rated by 371 men
3.2
Average
rated by 185 men
Job security
3.0
Average
3.1
Average
4.2
Good
3.1
Average
View more

Altius Customer Services Salaries

Altius Customer Services salaries have received with an average score of 2.6 out of 5 by 159 employees.

Customer Service Associate

(99 salaries)
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₹1.3 L/yr - ₹3.3 L/yr

Customer Service Executive

(55 salaries)
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₹1.2 L/yr - ₹3.4 L/yr

Customer Care Executive

(26 salaries)
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₹1.2 L/yr - ₹3.1 L/yr

Software Developer

(23 salaries)
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₹3 L/yr - ₹7.3 L/yr

Affiliate Marketing Executive

(15 salaries)
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₹1.6 L/yr - ₹2.5 L/yr

Quality Analyst

(14 salaries)
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₹2.4 L/yr - ₹4.8 L/yr

Java Developer

(12 salaries)
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₹1 L/yr - ₹4.8 L/yr

Dietician

(11 salaries)
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₹2.4 L/yr - ₹3.7 L/yr

Team Lead Operations

(11 salaries)
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₹2.4 L/yr - ₹4.6 L/yr

Team Coach

(9 salaries)
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₹2.9 L/yr - ₹5.5 L/yr

Altius Customer Services Jobs

Popular Designations Altius Customer Services Hires for
Graphic Designer
Create job alerts
Sales Head
Create job alerts
Business Development Executive
Create job alerts
HR Recruiter
Create job alerts
Executive Assistant
Create job alerts
Assistant Manager- HR
Create job alerts
Senior HR Executive
Create job alerts
Medical Coder
Create job alerts

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Altius Customer Services FAQs

When was Altius Customer Services founded?
Altius Customer Services was founded in 2003. The company has been operating for 22 years primarily in the BPO sector.
Where is the Altius Customer Services headquarters located?
Altius Customer Services is headquartered in Mumbai, Maharashtra.
How many employees does Altius Customer Services have in India?
Altius Customer Services currently has more than 400+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Altius Customer Services based on the number of reviews submitted on AmbitionBox.
Does Altius Customer Services have good work-life balance?
Altius Customer Services has a work-life balance rating of 3.1 out of 5 based on 100+ employee reviews on AmbitionBox. 38% employees rated Altius Customer Services 3 or below, while 62% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Altius Customer Services work-life balance reviews for more details
Is Altius Customer Services good for career growth?
Career growth at Altius Customer Services is rated as poor, with a promotions and appraisal rating of 2.7. 38% employees rated Altius Customer Services 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Altius Customer Services promotions/appraisals reviews for more detailed insights.
What are the cons of working in Altius Customer Services?
Working at Altius Customer Services does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and skill development, based on 100+ employee reviews on AmbitionBox.
Altius Customer Services Overview
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