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Altius Customer Services
3.1
based on 155 Reviews
Company Overview
Company Locations
Working at Altius Customer Services
Company Summary
Altius is India's best leading call center and BPO Company, serving India, US, UK & Australia. They also provide custom software development and digital marketing services.
Overall Rating
3.1/5
based on 155 reviews

16% below
industry average

Critically rated for
Promotions, Salary, Work satisfaction
Work Policy

Work from office
80% employees reported

Rotational Shift
41% employees reported

Flexible timing
60% employees reported

No travel
66% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
11 employees reported
Office cab/shuttle
8 employees reported
Professional degree assistance
4 employees reported
Health insurance
3 employees reported
View all benefits
About Altius Customer Services
Founded in2003 (22 yrs old)
India Employee Count201-500
Global Employee Count201-500
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websitealtius.cc
Primary Industry
Other Industries
--
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Empowered by US, a factor that connects us with our employees, clients and the society at large. We practice and imbibe ethos that always places US ahead of the curve. Headquartered in Mumbai and operating out of multiple delivery centers in India, we are one of India's most promising IT / ITeS player currently handling close to 3 million transactions per month across 4 continents. We are one of the very few call center company in India offering a diversified domain expertise.
Since our inception in 2002, we have touched millions of lives and have built customer relationships that will last forever. Our end-to-end business process and technology solutions have helped businesses manage their customer life-cycle with delight and enhancing outputs by proportionally over 500%. Our forte lies in using the experience of knowing, grooming and managing our people, along with engineering processes that are focused on consistently improving efficiencies and increasing productivity, while leveraging and integrating cutting edge technology to deliver sustainable growth for our clients.
Our success mantra puts our clients first: Conducting a thorough due diligence of their business process and technology solution, Penning a bespoke plan along with milestones and goals, Delivering by working very closely with them. Altius has always been an extremely people centric organization, where people are at the core of our growth, and we help identify & nurture hidden skills & talent so as to give every employee the opportunity to Realise Their Potential and allowing us to maintain one of the lowest attrition amongst call center in India.
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Altius Customer Services Ratings
based on 155 reviews
Overall Rating
3.1/5
How AmbitionBox ratings work?
5
56
4
40
3
25
2
9
1
25
Category Ratings
3.2
Company culture
3.1
Job security
3.1
Work-life balance
3.0
Skill development
3.0
Work satisfaction
2.7
Salary
2.7
Promotions
Altius Customer Services is rated 3.1 out of 5 stars on AmbitionBox, based on 155 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Altius Customer Services
based on 145 reviews
2.9
Rated by 64 Women
Rated 3.0 for Company culture and 2.9 for Job security
3.3
Rated by 81 Men
Rated 3.4 for Company culture and 3.3 for Work-life balance
Work Policy at Altius Customer Services
based on 15 reviews in last 6 months
Work from office
80%
Hybrid
20%
Altius Customer Services Reviews
Top mentions in Altius Customer Services Reviews
+ 5 more
Compare Altius Customer Services with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.1/5 based on 155 reviews | 3.7/5 based on 90.1k reviews | 3.7/5 based on 53.2k reviews | 3.8/5 based on 31.6k reviews |
Highly Rated for | No highly rated category | Job security Work-life balance | Job security | Job security Skill development Work-life balance |
Critically Rated for | Salary Promotions Skill development | Promotions Salary Work satisfaction | Promotions Salary | Promotions Salary |
Primary Work Policy | Work from office 80% employees reported | Work from office 81% employees reported | Hybrid 62% employees reported | Hybrid 68% employees reported |
Rating by Women Employees | 2.9 Poor rated by 64 women | 3.8 Good rated by 26.1k women | 3.8 Good rated by 15.2k women | 3.9 Good rated by 8.9k women |
Rating by Men Employees | 3.3 Average rated by 81 men | 3.6 Good rated by 58.8k men | 3.7 Good rated by 35.6k men | 3.8 Good rated by 21.6k men |
Job security | 3.1 Average | 4.5 Good | 3.8 Good | 4.2 Good |
View more
Altius Customer Services Salaries
Altius Customer Services salaries have received with an average score of 2.7 out of 5 by 155 employees.
Customer Service Associate
(98 salaries)
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₹1.3 L/yr - ₹3.3 L/yr
Customer Service Executive
(55 salaries)
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₹1.2 L/yr - ₹3.4 L/yr
Customer Care Executive
(26 salaries)
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₹1.2 L/yr - ₹3.1 L/yr
Software Developer
(25 salaries)
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₹3 L/yr - ₹6.9 L/yr
Affiliate Marketing Executive
(15 salaries)
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₹1.6 L/yr - ₹2.5 L/yr
Quality Analyst
(14 salaries)
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₹2.4 L/yr - ₹4.8 L/yr
Java Developer
(12 salaries)
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₹1 L/yr - ₹4.8 L/yr
Dietician
(11 salaries)
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₹2.4 L/yr - ₹3.7 L/yr
Team Lead Operations
(11 salaries)
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₹2.4 L/yr - ₹4.6 L/yr
Team Coach
(9 salaries)
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₹2.9 L/yr - ₹5.5 L/yr
Altius Customer Services Interview Questions
Interview questions by designation
Top Altius Customer Services interview questions and answers
Altius Customer Services Jobs
Popular Designations Altius Customer Services Hires for
Graphic Designer
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Business Development Executive
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HR Recruiter
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Executive Assistant
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Administration Executive
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Assistant Manager- HR
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Senior HR Executive
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Medical Coder
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3.7

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4.0

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3.7

Athena BPO
3.2

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4.2

Imarque Solutions
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Elcamino Software
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Knowledge Splice Services pvt ltd.
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3.9

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4.3
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Altius Customer Services FAQs
When was Altius Customer Services founded?
Altius Customer Services was founded in 2003. The company has been operating for 22 years primarily in the BPO sector.
Where is the Altius Customer Services headquarters located?
Altius Customer Services is headquartered in Mumbai, Maharashtra.
How many employees does Altius Customer Services have in India?
Altius Customer Services currently has more than 400+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Altius Customer Services based on the number of reviews submitted on AmbitionBox.
Does Altius Customer Services have good work-life balance?
Altius Customer Services has a work-life balance rating of 3.1 out of 5 based on 100+ employee reviews on AmbitionBox. 38% employees rated Altius Customer Services 3 or below, while 62% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Altius Customer Services work-life balance reviews for more details
Is Altius Customer Services good for career growth?
Career growth at Altius Customer Services is rated as poor, with a promotions and appraisal rating of 2.7. 38% employees rated Altius Customer Services 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Altius Customer Services promotions/appraisals reviews for more detailed insights.
What are the cons of working in Altius Customer Services?
Working at Altius Customer Services does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and work satisfaction, based on 100+ employee reviews on AmbitionBox.
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