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ARCIS e Services

3.6
based on 208 Reviews

Working at ARCIS e Services

Company Summary

ARCIS e Services delivers efficient outsourcing solutions to the Indian market, primarily in financial services, health claims, and life insurance processing.

Overall Rating

3.6/5
based on 208 reviews
highly rated categories
On-Par
with industry average
highly rated categories
Highly rated for

Job security

highly rated categories
Critically rated for

Promotions, Salary

Work Policy
Work from office
Work from office
77% employees reported
Monday to Saturday
Monday to Saturday
83% employees reported
Strict timing
Strict timing
64% employees reported
No travel
No travel
70% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
11 employees reported
Cafeteria
Cafeteria
6 employees reported
Free meal
Free meal
3 employees reported
Professional degree assistance
Professional degree assistance
2 employees reported
View all benefits

About ARCIS e Services

Founded in1987 (38 yrs old)
India Employee Count201-500
Global Employee Count201-500
India HeadquartersGurgaon, India
Office Locations
--
Websitearcisindia.com
Primary Industry
Other Industries
--
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ARCIS is a provider of outsourcing solutions to companies in the Indian market. We have been executing assignments as a third party outsourcing vendor for over two decades with multinational clients in India. ARCIS pioneered back-office processing services long before any of the buzzwords even came into existence. Starting with back office processing for auto loans as far back as 1987, we garnered experience in products like credit cards, mortgages, personal loans, insurance and a variety of other processes in the financial services and telecom sector. Over the last few years, we have founded technology driven revolutionary real time solutions to manage geographies for Pan-India companies. With a presence across 60 cities, ARCIS is serving the needs of principals in the Life & General Insurance space in an extremely efficient, cost-effective manner without duplicating manpower. Today our Indian operations reflect this capability through handling volumes of Rs. 10 billion annually (peak of Rs. 1.2 billion in a single month) in mortgage processing and underwriting in the prime and sub-prime markets in India and the International operations process over 16 million healthcare claims and over $1 billion of financial disbursements in a year. ARCIS collects/recovers a premium of over Rs. 1200 crore per annum across all buckets of Life Insurance portfolios for leading principals through an operation that spans the length and breadth of the country. We have achieved this feat in a short span of a year and half and service multiple product programs across Life & General Insurance through a shared field force using a unique in-house technology platform.
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ARCIS e Services Ratings

based on 208 reviews

Overall Rating

3.6/5
How AmbitionBox ratings work?
5
80
4
49
3
33
2
23
1
23

Category Ratings

3.9

Job security

3.6

Skill development

3.5

Company culture

3.5

Work-life balance

3.4

Work satisfaction

3.2

Salary

3.0

Promotions

ARCIS e Services is rated 3.6 out of 5 stars on AmbitionBox, based on 208 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at ARCIS e Services
based on 187 reviews
3.6
Rated by 40 Women
Rated 3.6 for Work-life balance and 3.5 for Company culture
3.6
Rated by 147 Men
Rated 4.1 for Job security and 3.7 for Skill development

Work Policy at ARCIS e Services

based on 26 reviews in last 6 months
Work from office
77%
Permanent work from home
16%
Hybrid
7%

ARCIS e Services Reviews

Top mentions in ARCIS e Services Reviews

+ 5 more

Compare ARCIS e Services with Similar Companies

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Overall Rating
3.6/5
based on 208 reviews
3.6/5
based on 38.8k reviews
3.7/5
based on 88.7k reviews
3.7/5
based on 52.5k reviews
Highly Rated for
Job security
Job security
Job security
Work-life balance
Job security
Critically Rated for
Promotions
Salary
Salary
Promotions
Work satisfaction
Promotions
Salary
Work satisfaction
Promotions
Salary
Primary Work Policy
Work from office
77% employees reported
Hybrid
85% employees reported
Work from office
80% employees reported
Hybrid
61% employees reported
Rating by Women Employees
3.6
Good
rated by 40 women
3.7
Good
rated by 11.6k women
3.8
Good
rated by 25.7k women
3.8
Good
rated by 15k women
Rating by Men Employees
3.6
Good
rated by 147 men
3.6
Good
rated by 24.6k men
3.6
Good
rated by 57.9k men
3.7
Good
rated by 35.1k men
Job security
3.9
Good
4.1
Good
4.5
Good
3.8
Good
View more

ARCIS e Services Salaries

ARCIS e Services salaries have received with an average score of 3.2 out of 5 by 208 employees.

Team Member

(120 salaries)
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₹1.4 L/yr - ₹4 L/yr

Customer Service Executive

(29 salaries)
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₹1.2 L/yr - ₹3 L/yr

Team Lead

(25 salaries)
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₹3 L/yr - ₹5.2 L/yr

Assistant Team Leader

(17 salaries)
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₹1.2 L/yr - ₹3.5 L/yr

Team Lead Operations

(17 salaries)
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₹2.5 L/yr - ₹5.8 L/yr

Telecaller

(17 salaries)
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₹1.7 L/yr - ₹2.4 L/yr

Quality Analyst

(16 salaries)
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₹2.2 L/yr - ₹3.7 L/yr

Customer Care Executive

(16 salaries)
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₹1.4 L/yr - ₹2.8 L/yr

Tele Caller

(13 salaries)
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₹0.2 L/yr - ₹2.2 L/yr

Sales Executive

(12 salaries)
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₹2 L/yr - ₹3.4 L/yr

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4.8
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ARCIS e Services FAQs

When was ARCIS e Services founded?
ARCIS e Services was founded in 1987. The company has been operating for 38 years primarily in the BPO sector.
Where is the ARCIS e Services headquarters located?
ARCIS e Services is headquartered in Gurgaon.
How many employees does ARCIS e Services have in India?
ARCIS e Services currently has more than 300+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in ARCIS e Services based on the number of reviews submitted on AmbitionBox.
Does ARCIS e Services have good work-life balance?
ARCIS e Services has a Work-Life Balance Rating of 3.5 out of 5 based on 200+ employee reviews on AmbitionBox. 62% employees rated ARCIS e Services 4 or above, while 38% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read ARCIS e Services work-life balance reviews for more details
Is ARCIS e Services good for career growth?
Career growth at ARCIS e Services is rated as moderate, with a promotions and appraisal rating of 3.0. 38% employees rated ARCIS e Services 3 or below, while 62% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading ARCIS e Services promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in ARCIS e Services?
Working at ARCIS e Services comes with several advantages and disadvantages. It is highly rated for job security. However, it is poorly rated for promotions / appraisal and salary & benefits, based on 200+ employee reviews on AmbitionBox.
ARCIS e Services Overview
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