Altius Customer Services Customer Service Associate Reviews
based on 20 reviews
Updated 7 Nov, 2023
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.7
Work-Life balance
3.5
Work Satisfaction
3.4
Company culture
3.3
Job Security
3.1
Skill development
3.0
Promotions/Appraisal
2.9
Salary & Benefits
Altius Customer Services is rated
3.5 out of 5 stars on
AmbitionBox, based on 20 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Altius Customer Services is rated
3.5 out of 5 stars on
AmbitionBox, based on 20 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Altius Customer Services Customer Service Associate Reviews
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20 reviews found
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Popular
Customer Service Associate in
Nagpur
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Aug 2023
Likes
“Best Place to Work” title should be removed
Dislikes
This company will hire you, put you through training, and then put you on floor and will not assist in real time situations. Will nag behind to complete the target or else make you wait. No other option. The salary cycle is horrible as it is. 45days will be converted in 60days and no assistance will be provided. No HR will help and won’t even communicate for the same. Salary will be peanuts even after working for months. No assistance of cafeteria or anything. Just a vending machine which will eat your money. A time limitation to every thing.
Not a good place to work...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Associate in
Nagpur
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Nov 2023
Likes
It was a massive pleasure to work in Altius got to learn about new things and got better communication skills .
Dislikes
Everything was good but small things are there like favortism in some management .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Working Culture is good and the team is Supportive.
Dislikes
Growth is Slow the Salary is not as per the Industry Standard for the same position the Package for everyone is different, If you are favourite of your Manager or the Senior you will get promoted very easily else you need to only keep om waiting and waiting. HR are too busy so that they never response to your Call or the Email unless to tag the any highest authority in the Email
Work Details
I am there in the Company for an 16 Month but my Experience with the Company was not too good or bad but is it Satisfactory, however the Sign off with the Company is not good, the time need support and the Cooperation they do not Support.
Work timings: Flexible Timings
Customer Service Associate in
Nagpur
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Mar 2022
Likes
Everything thing is good.
Dislikes
Salary is less.
Work Details
1 Years
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Nagpur
Customer Service Associative Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Apr 2021
Likes
Everything is fine and good support from Admin and relevant team
Dislikes
Low salary package
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Mumbai
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jan 2020
Likes
I have a good experience on that company all are good and friendly nature and helpful HR and team leader that way I spent my more then 2year and 2 plus point it near to stetion and salary be on time
Dislikes
Nathing any dislike so I would like to rejoin that company in future
Work Details
I work at altius in Kaya proses
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
mihan nagpur
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2021
Likes
my friends there
Dislikes
their culture
Work Details
it was good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Navi Mumbai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 May 2018
Likes
The boss of the company are very helpful and very good team leaders
Dislikes
Work life balance
Customer Service Associate in
Navi Mumbai
CUSTOMER SERVICE Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Jul 2018
Likes
Working in Altius was a great experience which I Had in my life, the work culture & healthy atmosphere was awesome.
Dislikes
Career growth was little bit slow.
Work Details
It was good.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Navi Mumbai
collections Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 May 2018
Likes
ive been working since last 3 years and im not willing to leave this organization
management is helpful
People also ask about Altius Customer Services's Customer Service Associates
Is Altius Customer Services a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 20 employee reviews, it's clear that most customer service associates have an average experience working at Altius Customer Services. Work-Life balance holds the highest rating at 3.7, while salary & benefits is rated the lowest amongst all factors at 2.9. Read reviews about work-life balance and salary & benefits on AmbitionBox.
Does Altius Customer Services pay their Customer Service Associates well?
According to AmbitionBox reviews, Altius Customer Services customer service associates rate their salary and benefits at 2.9 out of 5, based on 20 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Altius Customer Services's customer service associates salaries here and to read reviews specifically about salary and benefits at Altius Customer Services for customer service associates, click here.
How is the work culture at Altius Customer Services for Customer Service Associates?
Work culture at Altius Customer Services for customer service associates is rated 3.4 out of 5 by 20 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Altius Customer Services for customer service associates, click here.
How is the job security at Altius Customer Services for Customer Service Associates?
Based on 20 reviews on AmbitionBox, Altius Customer Services's customer service associates rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Altius Customer Services for customer service associates, click here.
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