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Altius Customer Services

Compare

3.1

based on 148 Reviews

Filter reviews by

Altius Customer Services Customer Care Executive Reviews

based on 8 reviews

Updated 7 May, 2022

Overall Rating

3.6/5

How AmbitionBox ratings work?

Category Ratings

3.9

Work Satisfaction

3.7

Skill development

3.2

Salary & Benefits

3.1

Work-Life balance

3.0

Job Security

3.0

Company culture

2.0

Promotions/Appraisal

8 reviews found

Sort by: Popular

Customer Care Executive in Nagpur

Full Time

Engineering Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

2.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 29 Dec 2021

Likes

The colleagues which weren’t on higher positions were too good

Dislikes

Job security and false promises given to employees

Customer Care Executive in Hyderabad / Secunderabad

Finces Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 07 May 2022

Likes

76% employees reported the work timings at Altius Customer Services as flexible. Whereas, 24% reported it as strict, with a majority as 7 pm - 3:30 am and 8 pm - 5 am

Dislikes

Although it’s not a prevalent as people think. My pet peeve is when I speak to customer support, and I”m very detailed in my problem, they ask a question about the situation and I had already told him/her about it.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Executive in Navi Mumbai

Life Insurance Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 10 May 2021

Likes

Company policies are okay type.. appraisal are fair. Team mates are supportive.

Dislikes

Proper cafeteria is not there, less salary for a experience person too

Work Details

Hr support is there... Good support from team mates.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Nagpur

Email's, Outbound, Inbound department Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

2.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 22 Feb 2022

Likes

I loved the process I worked for. Also, the policies support the agents and help him/her in many ways in terms of leaves, shift timings.

Dislikes

When it comes to your growth, the management is too weak to actually pick the ones who deserve and have that energy to work efficiently for the company growth.

Work Details

Overall I have loved my work and found it very interesting. Learnt many things, have groomed myself and my skills. Have developed a good confident and delivered well when got an opportunity.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Nagpur

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 23 Dec 2020

Likes

Environment overall process is good can get very good experience

Dislikes

Salary is decent but career growth is slow.

Work Details

A good experience and gets to learn many things.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Nagpur

Business Process Outsourcing Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 21 Aug 2020

Likes

People are quite good to work with, but during lockdown there are many people who got jobless and no support from the organization

Dislikes

Politics

Work Details

Work timings: Flexible Timings

Customer Care Executive in Navi Mumbai

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 04 Sep 2018

Likes

It was a grt exp to wrk with altius customer service pvt ltd. In this organization u will find lots of thing to learn apart from work this company always try to keep their employees happy whenever u wont anything from mngmnt they always try to give u either its related to your work or etc.

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Altius Customer Services.

Customer Care Executive in Nagpur

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 15 Feb 2019

Likes

It's really a nice to stable in your lifeif we work in Altius it's my experience.

Dislikes

Might be ambiance is changed early it's hard to get comfortable

Work Details

It's really happening time to be there but climate changes so I'm but still remember awesome time in corporate sector

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Similar Designation Reviews

Customer Service Executive in Nagpur

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 26 Mar 2024

Likes

Nothing so much just provide proper system for work

Dislikes

The biggest thing I don't like is politics in Altius. I worked in Altius and they put me and office coligue on bench from 31 Jan as they said now the process is over we will put on a bench and we will surely contact you as soon as possible. But they never contact me instead of contacting me they contact few internal employees and put the rest peoples on bench and never contact till yet Altius politics doesn't care about you your career doesn't matter if you have a good quality score or everything right. But once they put you on a bench they never call back me . And everyday I saw they post job posting on apna and indeed job and mention we need fresher. Well if already your employee on bench so why you need fresher instead of contacting bench employees as they promise they cheated me . I feel so bad and I request them so many times but only one answer we don't have vacancy wow a clear lie . I also want to complain about Altius to our nitin gadkari official website he should also know about it...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Nagpur

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 09 Aug 2023

Likes

“Best Place to Work” title should be removed

Dislikes

This company will hire you, put you through training, and then put you on floor and will not assist in real time situations. Will nag behind to complete the target or else make you wait. No other option. The salary cycle is horrible as it is. 45days will be converted in 60days and no assistance will be provided. No HR will help and won’t even communicate for the same. Salary will be peanuts even after working for months. No assistance of cafeteria or anything. Just a vending machine which will eat your money. A time limitation to every thing. Not a good place to work...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Process Associate in Nagpur

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 12 Nov 2024

Likes

work culture,, unbiased management

Dislikes

nothing muchexcept salay

Customer Service Associate in Nagpur

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 07 Nov 2023

Likes

It was a massive pleasure to work in Altius got to learn about new things and got better communication skills .

Dislikes

Everything was good but small things are there like favortism in some management .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Nagpur

Full Time

Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 26 Sep 2023

Likes

Good environment Employee are good

Dislikes

Salary package Management is not good

Customer Support Executive in Nagpur

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 23 Aug 2023

Likes

the environment is good. totally office environment without any disturbance.

Dislikes

it is located far away and didnt have any local transport. you have to travel from company bus or by your own vehicle.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Nagpur

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 28 Jun 2023

Likes

Friendly environment

Dislikes

Salary should be more

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Nagpur

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 06 Jun 2023

Likes

Nice 👍🏻

Dislikes

Transport facility provided only for Variety Square. There should be more stops.

Work Details

Work days: Rotational Shift (Flexible Timings)

Sales Executive in Nagpur

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 01 Jul 2023

Likes

Very good company no comments

Dislikes

Very good company no comments

Customer Support Executive in Nagpur

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Oct 2023

Likes

Work culture is good.

Dislikes

Nothing. As much.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Other Altius Customer Services Reviews

Assistant Manager in Nagpur

Full Time

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Jun 2024

Likes

Provides stability and good work and life balance

Dislikes

Nothing

Work Details

Work policy: A few campaigns are WFH and reat of the them are WFO

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Junior Java Developer in Nagpur

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 Jul 2024

Likes

Nothing I likes on Company

Dislikes

Job Security i not here anytime the fired u

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Coach in Nagpur

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Jul 2024

Likes

There is nothing not to like about Altius.

Dislikes

None.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Nagpur

Full Time

Quality Assurance and Testing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Oct 2024

Likes

Working culture is good

Dislikes

Appart from working culture everything is pathetic 😒

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

MIS Executive in Navi Mumbai

Full Time

Data Science & Machine Learning Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 Nov 2024

Likes

Nothing

Dislikes

Work culture and no opportunity

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Software Developer in Nagpur

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Oct 2024

Likes

Nothing should be like it is at Altius. It's a terrible company.

Dislikes

Work culture is dislike all over.

SQL Database Administrator in Nagpur

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 24 Oct 2024

Likes

Nothing

Dislikes

everything is worst no job security, can fire on the spot without any notice

Customer Care Associate in Nagpur

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 24 Feb 2024

Likes

No work pressure

Dislikes

Partiality, favourism

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Dietician in Mumbai

Full Time

Health & Fitness Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

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Work-Life Balance

posted on 26 Jun 2024

Likes

Team work spirit & interpersonal relationship with colleagues

Dislikes

In terms of promotion there are no scope. Appraisal percentage was very less. Poor ability to utilise the knowledge and expertise of employees

Work Details

Work policy: Some employees can working from home daily & some has to go office daily

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Cloud Engineer in Navi Mumbai

Full Time

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 15 May 2024

Likes

nothing

Dislikes

salary and office environment

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Altius Customer Services reviews submitted by Altius Customer Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Altius Customer Services is the right company for ...Read more

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Altius Customer Services Customer Care Executive Reviews

Working Days for Altius Customer Services Customer Care Executive

based on 8 reviews

Rotational Shift

43%

Monday to Saturday

43%

Other

14%

Work Timings for Altius Customer Services Customer Care Executive

based on 8 reviews

Flexible timing

100%

Business Travel for Altius Customer Services Customer Care Executive

based on 8 reviews

No travel

80%

Within city

20%

Altius Customer Services Customer Care Executive Salary

based on 26 salaries

₹1.2 L/yr - ₹3.1 L/yr

18% less than the average Customer Care Executive Salary in India

View more details

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3.9

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3.7

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3.7

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