Firstsource Solutions Senior Customer Support Associate Salaries by 100+ Employees (Updated 2025)

1 - 6 years exp.

₹1.3 Lakh - ₹6.1 Lakhs

Salary of majority employees

20% less than the average Senior Customer Support Associate Salary in BPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Support Associate Salary 1 - 6 years exp. (104 salaries)	₹1.5 L/yr - ₹6.1 L/yr
Healthcare & Life Sciences Senior Customer Support Associate Salary 1 - 5 years exp. (6 salaries)	₹1.9 L/yr - ₹4.1 L/yr
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Finance & Accounting Senior Customer Support Associate Salary 1 - 3 years exp. (4 salaries)	₹2.1 L/yr - ₹3 L/yr
IT & Information Security Senior Customer Support Associate Salary 1 - 4 years exp. (4 salaries)	₹2.5 L/yr - ₹4.2 L/yr
BFSI, Investments & Trading Senior Customer Support Associate Salary 1 - 6 years exp. (3 salaries)	₹2.8 L/yr - ₹4.2 L/yr

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Last Updated: 14 Feb 2025

Companies similar to Firstsource Solutions for Senior Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Wipro Senior Customer Support Associate Salary 1 - 6 years exp. (14 salaries)	₹1.6 L/yr - ₹4 L/yr 14% less
TCS Senior Customer Support Associate Salary 2 - 8 years exp. (8 salaries)	₹2.3 L/yr - ₹4 L/yr 10% more
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HCLTech Senior Customer Support Associate Salary 2 - 6 years exp. (7 salaries)	₹2.2 L/yr - ₹3.9 L/yr 2% less
Tech Mahindra Senior Customer Support Associate Salary 1 - 6 years exp. (402 salaries)	₹1.6 L/yr - ₹6 L/yr 23% more
Accenture Senior Customer Support Associate Salary 2 - 6 years exp. (62 salaries)	₹3 L/yr - ₹6.2 L/yr 53% more
Cognizant Senior Customer Support Associate Salary 2 - 4 years exp. (5 salaries)	₹3.2 L/yr - ₹4 L/yr 12% more
Teleperformance Senior Customer Support Associate Salary 0 - 6 years exp. (124 salaries)	₹1.6 L/yr - ₹4.8 L/yr 11% more	1 job opening
Concentrix Corporation Senior Customer Support Associate Salary 1 - 5 years exp. (63 salaries)	₹2.2 L/yr - ₹4.9 L/yr 14% more
Conneqt Business Solutions Senior Customer Support Associate Salary 1 - 9 years exp. (26 salaries)	₹1.8 L/yr - ₹3.8 L/yr 12% less
IntouchCX Senior Customer Support Associate Salary 1 - 5 years exp. (17 salaries)	₹2.8 L/yr - ₹4.7 L/yr 17% more
iEnergizer Senior Customer Support Associate Salary 1 - 5 years exp. (14 salaries)	₹2.8 L/yr - ₹5 L/yr 17% more
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WNS Senior Customer Support Associate Salary 1 - 13 years exp. (9 salaries)	₹4 L/yr - ₹7.1 L/yr 72% more
Sykes Business Services Of India Senior Customer Support Associate Salary 3 - 5 years exp. (7 salaries)	₹3.5 L/yr - ₹4.3 L/yr 16% more
Foundever Senior Customer Support Associate Salary 2 - 6 years exp. (5 salaries)	₹3.5 L/yr - ₹4 L/yr 24% more
HGS Senior Customer Support Associate Salary 1 - 3 years exp. (4 salaries)	₹1.5 L/yr - ₹3 L/yr 19% less
Infosys BPM Senior Customer Support Associate Salary 0 - 5 years exp. (4 salaries)	₹3.5 L/yr - ₹5.5 L/yr 38% more
HSBC Electronic Data Processing Senior Customer Support Associate Salary 4 - 15 years exp. (3 salaries)	₹4.3 L/yr - ₹5.5 L/yr 51% more
Altruist Technologies Senior Customer Support Associate Salary 2 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹2.2 L/yr 34% less

Senior Customer Support Associate salary at Firstsource Solutions ranges between ₹1.3 Lakh to ₹6.1 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 166 latest salaries received from various employees of Firstsource Solutions.

Experience wise Firstsource Solutions Senior Customer Support Associate salaries

Last Updated: 14 Feb 2025

Experience	Avg Annual Salary
1 year (39 salaries)	₹1.5 L/yr - ₹3.6 L/yr
2 years (53 salaries)	₹1.5 L/yr - ₹4.5 L/yr
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3 years (29 salaries)	₹1.3 L/yr - ₹5.1 L/yr
4 years (21 salaries)	₹1.6 L/yr - ₹4.2 L/yr
5 years (14 salaries)	₹2.2 L/yr - ₹6.1 L/yr
6 years (10 salaries)	₹2.5 L/yr - ₹3.8 L/yr

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Salary related reviews for Firstsource Solutions

3.2

Rated by 31 employees for salary & benefits

Senior Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 06 Oct 2023

2.0

for Salary and Benefits

Likes

... disappoint you. Even if you get a promotion there won't be any huge difference. If the company recruits from outside, they might get a better salary compared to the people who already working here. One thing for sure you can expect here is learning, which would help to grow your career.

Skill development - Excellent

+3 more

Dislikes

No proper appraisal

Salary - Poor

+1 more

Senior Customer Support Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Jul 2022

1.0

for Salary and Benefits

Likes

Nothing, political dramas. No proper support and pay for the work we have done. No incentives. No team outing no support for talent. No cultural activities just work work work.

Dislikes

Everything except good colleagues and TL.

Salary - Bad

+4 more

Senior Customer Support Associate in Chennai

Banking Department

5.0

• posted on 06 May 2018

4.0

for Salary and Benefits

Likes

Excellent platform and got good training in credit card process with extremely superb team

Salary - Good

+5 more

Dislikes

I like my work environment but salary is very low, but as a fresher I learnt complete process with good team mates

Quality Analyst in Chennai

Full Time

Other Department

3.0

• posted on 24 Jan 2025

4.0

for Salary and Benefits

Likes

Salary is good

Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

Skill development - Poor

+3 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Jan 2025

1.0

for Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Salary - Bad

+6 more

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What people are saying about Firstsource Solutions

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a soft skills trainer

New Job (Things to take care of)

Hii Folks, I'm switching my company and it's my first switch. I'm switching to MNC (Firstsource). Can you tell me what things and details I should take care of or ask before joining the company? Your suggestions are highly appreciated and required buddies!

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Firstsource Solutions Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at Firstsource Solutions?

Senior Customer Support Associate salary at Firstsource Solutions in India ranges between ₹1.3 Lakhs to ₹6.1 Lakhs for experience between 1 years to 6 years. According to our estimates it is 20% less than the average Senior Customer Support Associate Salary in India. Salary estimates are based on 166 latest salaries received from various employees of Firstsource Solutions India.

How does the salary of a Senior Customer Support Associate at Firstsource Solutions India compare with the average salary range for this job?

The average salary of a Senior Customer Support Associate at Firstsource Solutions is 20% less than the average salary of a Senior Customer Support Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Senior Customer Support Associate at Firstsource Solutions?

international voice, customer support, bpo, csa and Customer Service are some of the popular skills required to work as a Senior Customer Support Associate at Firstsource Solutions India.

Which similar companies are paying more than Firstsource Solutions to a Senior Customer Support Associate in India?

WNS Senior Customer Support Associate Salary - ₹4.0 Lakhs to ₹7.1 Lakhs per year
Accenture Senior Customer Support Associate Salary - ₹3.0 Lakhs to ₹6.2 Lakhs per year
HSBC Electronic Data Processing Senior Customer Support Associate Salary - ₹4.3 Lakhs to ₹5.5 Lakhs per year
Infosys BPM Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹5.5 Lakhs per year
Foundever Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹4.0 Lakhs per year

What is the salary of a Senior Customer Support Associate in companies similar to Firstsource Solutions in India?

Tech Mahindra Senior Customer Support Associate Salary - ₹1.6 Lakhs to ₹6.0 Lakhs per year
IntouchCX Senior Customer Support Associate Salary - ₹2.8 Lakhs to ₹4.7 Lakhs per year
iEnergizer Senior Customer Support Associate Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year
Sykes Business Services Of India Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹4.3 Lakhs per year
Concentrix Corporation Senior Customer Support Associate Salary - ₹2.2 Lakhs to ₹4.9 Lakhs per year

What is the estimated take home salary of a Senior Customer Support Associate at Firstsource Solutions in India?

The estimated take-home salary of a Senior Customer Support Associate at Firstsource Solutions ranges between ₹22,192 per month to ₹23,672 per month in India. The take-home salary calculation is based on the average Firstsource Solutions Senior Customer Support Associate salary in India which ranges between ₹1.3 Lakhs to ₹6.1 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Support Associate at Firstsource Solutions?

According to AmbitionBox, 39% of the Firstsource Solutions Senior Customer Support Associates reported a notice period of 15 days or less, 31% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 107 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Senior Customer Support Associate Salaries

Firstsource Solutions Senior Customer Support Associate salary in India ranges between ₹1.3 Lakh to ₹6.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 166 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

Firstsource Solutions Senior Customer Support Associate salaries in India

Companies similar to Firstsource Solutions for Senior Customer Support Associate

Latest annual salaries shared by Firstsource Solutions Senior Customer Support Associate

Experience wise Firstsource Solutions Senior Customer Support Associate salaries

Similar Designation salaries in Firstsource Solutions

Top skills at Firstsource Solutions for Senior Customer Support Associate

Salary related reviews for Firstsource Solutions

Senior Customer Support Associate in Chennai

Senior Customer Support Associate in Bangalore / Bengaluru

Senior Customer Support Associate in Chennai

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Customer Service Executive in Hyderabad / Secunderabad

Firstsource Solutions Senior Customer Support Associate Salary FAQs

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Firstsource Solutions Senior Customer Support Associate Salaries by Location