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Firstsource Solutions Senior Customer Support Associate salaries in India

Annual salary range
1 - 7 years exp.
₹1.3 Lakh - ₹5.1 Lakhs
Salary of majority employees
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16% less than the average Senior Customer Support Associate Salary in BPO Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Support Associate Salary
1 - 7 years exp. (107 salaries)
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₹1.5 L/yr - ₹4.2 L/yr

Healthcare & Life Sciences
Senior Customer Support Associate Salary
1 - 2 years exp. (5 salaries)
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₹1.9 L/yr - ₹4.1 L/yr

Engineering - Software & QA
Senior Customer Support Associate Salary
1 - 4 years exp. (4 salaries)
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₹1.3 L/yr - ₹3.6 L/yr

Finance & Accounting
Senior Customer Support Associate Salary
1 - 3 years exp. (4 salaries)
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₹2.1 L/yr - ₹3.1 L/yr

BFSI, Investments & Trading
Senior Customer Support Associate Salary
1 - 6 years exp. (3 salaries)
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₹2.8 L/yr - ₹4.2 L/yr

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Last Updated: 6 Jan 2025

Companies similar to Firstsource Solutions for Senior Customer Support Associate

Company name Avg Annual Salary Open Jobs
Logo
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₹1.6 L/yr - ₹3.5 L/yr

arrow icon 16% less
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TCS Senior Customer Support Associate Salary

2 - 8 years exp. (8 salaries)

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₹2.3 L/yr - ₹4 L/yr

arrow icon 5% more
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₹2.2 L/yr - ₹3.9 L/yr

arrow icon 6% less
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₹1.6 L/yr - ₹5.8 L/yr

arrow icon 17% more
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₹3 L/yr - ₹6.2 L/yr

arrow icon 47% more
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₹3.2 L/yr - ₹4 L/yr

arrow icon 7% more
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₹1.6 L/yr - ₹4.5 L/yr

arrow icon 3% more
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₹2.2 L/yr - ₹4.9 L/yr

arrow icon 8% more
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₹1.8 L/yr - ₹3.8 L/yr

arrow icon 13% less
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₹2.8 L/yr - ₹4.7 L/yr

arrow icon 11% more
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₹2.8 L/yr - ₹6 L/yr

arrow icon 26% more
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WNS Senior Customer Support Associate Salary

1 - 13 years exp. (9 salaries)

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₹4 L/yr - ₹7.1 L/yr

arrow icon 64% more
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₹3.5 L/yr - ₹4.3 L/yr

arrow icon 11% more
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₹3.5 L/yr - ₹4 L/yr

arrow icon 19% more
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HGS Senior Customer Support Associate Salary

1 - 3 years exp. (4 salaries)

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₹1.5 L/yr - ₹3 L/yr

arrow icon 23% less
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₹3.5 L/yr - ₹5.5 L/yr

arrow icon 31% more
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₹1.8 L/yr - ₹2.2 L/yr

arrow icon 37% less
Senior Customer Support Associate salary at Firstsource Solutions ranges between ₹1.3 Lakh to ₹5.1 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 172 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Customer Support Associate

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Experience wise Firstsource Solutions Senior Customer Support Associate salaries

Last Updated: 6 Jan 2025

Experience Avg Annual Salary
1 year  (37 salaries)

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₹1.5 L/yr - ₹3.6 L/yr
2 years  (52 salaries)

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₹1.5 L/yr - ₹4.1 L/yr
3 years  (30 salaries)

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₹1.3 L/yr - ₹5.1 L/yr
4 years  (24 salaries)

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₹1.6 L/yr - ₹4.2 L/yr
5 years  (14 salaries)

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₹2.2 L/yr - ₹4.2 L/yr
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Similar Designation salaries in Firstsource Solutions

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₹1.1 L/yr - ₹4.2 L/yr
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₹0.9 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹6.5 L/yr
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₹1.15 L/yr - ₹5.3 L/yr
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₹1.05 L/yr - ₹4.5 L/yr
Senior Associate Salary
(930 salaries)
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₹1 L/yr - ₹7 L/yr
Process Associate Salary
(323 salaries)
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₹1.15 L/yr - ₹6 L/yr
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₹0.97 L/yr - ₹5 L/yr
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₹1.05 L/yr - ₹6 L/yr
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₹2 L/yr - ₹4.8 L/yr

Top skills at Firstsource Solutions for Senior Customer Support Associate

international voice customer support bpo csa Customer Service

Salary related reviews for Firstsource Solutions

2.9

Rated by 30 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 06 Oct 2023

2.0
 for  Salary and Benefits

Likes

... disappoint you. Even if you get a promotion there won't be any huge difference. If the company recruits from outside, they might get a better salary compared to the people who already working here. One thing for sure you can expect here is learning, which would help to grow your career.

read more

Dislikes

No proper appraisal

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Jul 2022

1.0
 for  Salary and Benefits

Likes

Nothing, political dramas. No proper support and pay for the work we have done. No incentives. No team outing no support for talent. No cultural activities just work work work.

read more

Dislikes

Everything except good colleagues and TL.

Banking Department

5.0
  •  posted on 06 May 2018

4.0
 for  Salary and Benefits

Likes

Excellent platform and got good training in credit card process with extremely superb team

Dislikes

I like my work environment but salary is very low, but as a fresher I learnt complete process with good team mates

read more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
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Firstsource Solutions Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at Firstsource Solutions?
Senior Customer Support Associate salary at Firstsource Solutions in India ranges between ₹1.3 Lakhs to ₹5.1 Lakhs for experience between 1 years to 7 years. According to our estimates it is 16% less than the average Senior Customer Support Associate Salary in India. Salary estimates are based on 172 latest salaries received from various employees of Firstsource Solutions India.
How does the salary of a Senior Customer Support Associate at Firstsource Solutions India compare with the average salary range for this job?
The average salary of a Senior Customer Support Associate at Firstsource Solutions is 16% less than the average salary of a Senior Customer Support Associate in India. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Support Associate at Firstsource Solutions?
international voice, customer support, bpo, csa and Customer Service are some of the popular skills required to work as a Senior Customer Support Associate at Firstsource Solutions India.
Which similar companies are paying more than Firstsource Solutions to a Senior Customer Support Associate in India?
  • WNS Senior Customer Support Associate Salary - ₹4.0 Lakhs to ₹7.1 Lakhs per year
  • Accenture Senior Customer Support Associate Salary - ₹3.0 Lakhs to ₹6.2 Lakhs per year
  • Infosys BPM Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹5.5 Lakhs per year
  • iEnergizer Senior Customer Support Associate Salary - ₹2.8 Lakhs to ₹6.0 Lakhs per year
  • Foundever Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹4.0 Lakhs per year
What is the salary of a Senior Customer Support Associate in companies similar to Firstsource Solutions in India?
  • Tech Mahindra Senior Customer Support Associate Salary - ₹1.6 Lakhs to ₹5.8 Lakhs per year
  • IntouchCX Senior Customer Support Associate Salary - ₹2.8 Lakhs to ₹4.7 Lakhs per year
  • Sykes Business Services Of India Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹4.3 Lakhs per year
  • Concentrix Corporation Senior Customer Support Associate Salary - ₹2.2 Lakhs to ₹4.9 Lakhs per year
  • Cognizant Senior Customer Support Associate Salary - ₹3.2 Lakhs to ₹4.0 Lakhs per year
What is the estimated take home salary of a Senior Customer Support Associate at Firstsource Solutions in India?
The estimated take-home salary of a Senior Customer Support Associate at Firstsource Solutions ranges between ₹23,423 per month to ₹24,885 per month in India. The take-home salary calculation is based on the average Firstsource Solutions Senior Customer Support Associate salary in India which ranges between ₹1.3 Lakhs to ₹5.1 Lakhs per year for employees with experience between 1 years to 7 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Support Associate at Firstsource Solutions?
According to AmbitionBox, 41% of the Firstsource Solutions Senior Customer Support Associates reported a notice period of 15 days or less, 29% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 106 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Firstsource Solutions Senior Customer Support Associate salary in India ranges between ₹1.3 Lakh to ₹5.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 172 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.