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Firstsource Solutions Senior Customer Support Associate salaries in India (Updated 2025)

Annual salary range
1 - 6 years exp.
₹1.3 Lakh - ₹5.4 Lakhs
Salary of majority employees
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19% less than the average Senior Customer Support Associate Salary in BPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Support Associate Salary
1 - 6 years exp. (108 salaries)
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₹1.5 L/yr - ₹5.3 L/yr

Healthcare & Life Sciences
Senior Customer Support Associate Salary
1 - 5 years exp. (6 salaries)
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₹1.9 L/yr - ₹4.1 L/yr

Finance & Accounting
Senior Customer Support Associate Salary
1 - 3 years exp. (4 salaries)
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₹2.1 L/yr - ₹3.3 L/yr

IT & Information Security
Senior Customer Support Associate Salary
1 - 4 years exp. (4 salaries)
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₹2.5 L/yr - ₹4.2 L/yr

BFSI, Investments & Trading
Senior Customer Support Associate Salary
1 - 6 years exp. (3 salaries)
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₹2.8 L/yr - ₹4.2 L/yr

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Last Updated: 25 Feb 2025

Companies similar to Firstsource Solutions for Senior Customer Support Associate

Company name Avg Annual Salary Open Jobs
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₹1.6 L/yr - ₹4 L/yr

arrow icon 15% less
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TCS Senior Customer Support Associate Salary

2 - 8 years exp. (8 salaries)

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₹2.3 L/yr - ₹4 L/yr

arrow icon 9% more
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₹2.2 L/yr - ₹3.9 L/yr

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₹1.6 L/yr - ₹6 L/yr

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₹3 L/yr - ₹6.2 L/yr

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₹3.2 L/yr - ₹4 L/yr

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₹1.6 L/yr - ₹4.8 L/yr

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₹2.2 L/yr - ₹4.9 L/yr

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₹1.8 L/yr - ₹3.8 L/yr

arrow icon 13% less
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₹2.8 L/yr - ₹4.7 L/yr

arrow icon 16% more
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₹2.8 L/yr - ₹5 L/yr

arrow icon 18% more
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WNS Senior Customer Support Associate Salary

2 - 13 years exp. (7 salaries)

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₹3 L/yr - ₹5.5 L/yr

arrow icon 19% more
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₹3.5 L/yr - ₹4.3 L/yr

arrow icon 15% more
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₹3.5 L/yr - ₹4.3 L/yr

arrow icon 24% more
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HGS Senior Customer Support Associate Salary

1 - 3 years exp. (4 salaries)

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₹1.5 L/yr - ₹3 L/yr

arrow icon 20% less
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₹3.5 L/yr - ₹5.5 L/yr

arrow icon 36% more
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₹4.3 L/yr - ₹5.5 L/yr

arrow icon 49% more
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₹1.8 L/yr - ₹2.2 L/yr

arrow icon 34% less

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Senior Customer Support Associate salary at Firstsource Solutions ranges between ₹1.3 Lakh to ₹5.4 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 173 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Customer Support Associate

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Experience wise Firstsource Solutions Senior Customer Support Associate salaries

Last Updated: 25 Feb 2025

Experience Avg Annual Salary
1 year  (40 salaries)

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₹1.5 L/yr - ₹3.6 L/yr
2 years  (54 salaries)

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₹1.5 L/yr - ₹5.3 L/yr
3 years  (30 salaries)

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₹1.3 L/yr - ₹5.4 L/yr
4 years  (23 salaries)

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₹1.6 L/yr - ₹4.2 L/yr
5 years  (16 salaries)

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₹2.2 L/yr - ₹4.2 L/yr
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Similar Designation salaries in Firstsource Solutions

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₹1 L/yr - ₹5 L/yr
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₹0.8 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹6 L/yr
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₹1.5 L/yr - ₹5.3 L/yr
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₹1.05 L/yr - ₹4.75 L/yr
Senior Associate Salary
(993 salaries)
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₹1 L/yr - ₹7.71 L/yr
Process Associate Salary
(314 salaries)
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₹1.25 L/yr - ₹6 L/yr
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₹0.8 L/yr - ₹5 L/yr
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₹1.15 L/yr - ₹6 L/yr
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₹2 L/yr - ₹4.8 L/yr

Top skills at Firstsource Solutions for Senior Customer Support Associate

international voice customer support bpo csa Customer Service
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Salary related reviews for Firstsource Solutions

2.9

Rated by 32 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 06 Oct 2023

2.0
 for  Salary and Benefits

Likes

... disappoint you. Even if you get a promotion there won't be any huge difference. If the company recruits from outside, they might get a better salary compared to the people who already working here. One thing for sure you can expect here is learning, which would help to grow your career.

read more
  • Skill development - Excellent
  • +3 more

Dislikes

No proper appraisal

  • Salary - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Jul 2022

1.0
 for  Salary and Benefits

Likes

Nothing, political dramas. No proper support and pay for the work we have done. No incentives. No team outing no support for talent. No cultural activities just work work work.

read more

Dislikes

Everything except good colleagues and TL.

  • Salary - Bad
  • +4 more

Banking Department

5.0
  •  posted on 06 May 2018

4.0
 for  Salary and Benefits

Likes

Excellent platform and got good training in credit card process with extremely superb team

  • Salary - Good
  • +5 more

Dislikes

I like my work environment but salary is very low, but as a fresher I learnt complete process with good team mates

read more

Full Time

 · 

Other Department

3.0
  •  posted on 24 Jan 2025

4.0
 for  Salary and Benefits

Likes

Salary is good

  • Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more
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Firstsource Solutions Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at Firstsource Solutions?
Senior Customer Support Associate salary at Firstsource Solutions in India ranges between ₹1.3 Lakhs to ₹5.4 Lakhs for experience between 1 years to 6 years. According to our estimates it is 19% less than the average Senior Customer Support Associate Salary in India. Salary estimates are based on 173 latest salaries received from various employees of Firstsource Solutions India.
How does the salary of a Senior Customer Support Associate at Firstsource Solutions India compare with the average salary range for this job?
The average salary of a Senior Customer Support Associate at Firstsource Solutions is 19% less than the average salary of a Senior Customer Support Associate in India. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Support Associate at Firstsource Solutions?
international voice, customer support, bpo, csa and Customer Service are some of the popular skills required to work as a Senior Customer Support Associate at Firstsource Solutions India.
Which similar companies are paying more than Firstsource Solutions to a Senior Customer Support Associate in India?
  • Accenture Senior Customer Support Associate Salary - ₹3.0 Lakhs to ₹6.2 Lakhs per year
  • HSBC Electronic Data Processing Senior Customer Support Associate Salary - ₹4.3 Lakhs to ₹5.5 Lakhs per year
  • Infosys BPM Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹5.5 Lakhs per year
  • Foundever Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹4.3 Lakhs per year
  • Tech Mahindra Senior Customer Support Associate Salary - ₹1.6 Lakhs to ₹6.0 Lakhs per year
What is the salary of a Senior Customer Support Associate in companies similar to Firstsource Solutions in India?
  • WNS Senior Customer Support Associate Salary - ₹3.0 Lakhs to ₹5.5 Lakhs per year
  • iEnergizer Senior Customer Support Associate Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year
  • IntouchCX Senior Customer Support Associate Salary - ₹2.8 Lakhs to ₹4.7 Lakhs per year
  • Sykes Business Services Of India Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹4.3 Lakhs per year
  • Cognizant Senior Customer Support Associate Salary - ₹3.2 Lakhs to ₹4.0 Lakhs per year
What is the estimated take home salary of a Senior Customer Support Associate at Firstsource Solutions in India?
The estimated take-home salary of a Senior Customer Support Associate at Firstsource Solutions ranges between ₹22,514 per month to ₹23,989 per month in India. The take-home salary calculation is based on the average Firstsource Solutions Senior Customer Support Associate salary in India which ranges between ₹1.3 Lakhs to ₹5.4 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Support Associate at Firstsource Solutions?
According to AmbitionBox, 38% of the Firstsource Solutions Senior Customer Support Associates reported a notice period of 15 days or less, 32% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 110 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Senior Customer Support Associate salary in India ranges between ₹1.3 Lakh to ₹5.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 173 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.