First Source Senior Customer Support Associate Salaries by 100+ Employees (Updated 2024)

1 - 7 years exp.

₹1.5 Lakh - ₹6.1 Lakhs

Salary of majority employees

17% less than the average Senior Customer Support Associate Salary in BPO Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Support Associate Salary 1 - 7 years exp. (103 salaries)	₹1.5 L/yr - ₹6.1 L/yr
Healthcare & Life Sciences Senior Customer Support Associate Salary 1 - 2 years exp. (5 salaries)	₹1.9 L/yr - ₹4.1 L/yr
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Finance & Accounting Senior Customer Support Associate Salary 1 - 3 years exp. (4 salaries)	₹2.1 L/yr - ₹3.1 L/yr
BFSI, Investments & Trading Senior Customer Support Associate Salary 1 - 6 years exp. (3 salaries)	₹2.8 L/yr - ₹4.2 L/yr
IT & Information Security Senior Customer Support Associate Salary 1 - 4 years exp. (3 salaries)	₹2.5 L/yr - ₹4.2 L/yr

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Last Updated: 16 Dec 2024

Companies similar to First Source for Senior Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Wipro Senior Customer Support Associate Salary 1 - 6 years exp. (13 salaries)	₹1.6 L/yr - ₹3.5 L/yr 16% less
TCS Senior Customer Support Associate Salary 2 - 8 years exp. (8 salaries)	₹2.3 L/yr - ₹4 L/yr 5% more
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HCLTech Senior Customer Support Associate Salary 2 - 6 years exp. (7 salaries)	₹2.2 L/yr - ₹3.9 L/yr 4% more
Tech Mahindra Senior Customer Support Associate Salary 1 - 8 years exp. (421 salaries)	₹1.5 L/yr - ₹5.8 L/yr 18% more	1 job opening
Accenture Senior Customer Support Associate Salary 2 - 6 years exp. (63 salaries)	₹3 L/yr - ₹6.2 L/yr 45% more
Cognizant Senior Customer Support Associate Salary 2 - 4 years exp. (5 salaries)	₹3.2 L/yr - ₹4 L/yr 8% more
Conneqt Business Solutions Senior Customer Support Associate Salary 1 - 9 years exp. (25 salaries)	₹1.8 L/yr - ₹3.8 L/yr 12% less
IntouchCX Senior Customer Support Associate Salary 1 - 5 years exp. (17 salaries)	₹2.8 L/yr - ₹4.7 L/yr 12% more
Sykes Business Services Of India Senior Customer Support Associate Salary 3 - 5 years exp. (7 salaries)	₹3.5 L/yr - ₹4.3 L/yr 12% more
WNS Senior Customer Support Associate Salary 1 - 13 years exp. (9 salaries)	₹4 L/yr - ₹7.1 L/yr 65% more
HGS Senior Customer Support Associate Salary 1 - 3 years exp. (4 salaries)	₹1.5 L/yr - ₹3 L/yr 22% less
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Infosys BPM Senior Customer Support Associate Salary 0 - 5 years exp. (4 salaries)	₹3.5 L/yr - ₹5.5 L/yr 32% more
Altruist Technologies Senior Customer Support Associate Salary 2 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹2.2 L/yr 36% less

Senior Customer Support Associate salary at First Source ranges between ₹1.5 Lakh to ₹6.1 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 163 latest salaries received from various employees of First Source.

Experience wise First Source Senior Customer Support Associate salaries

Last Updated: 16 Dec 2024

Experience	Avg Annual Salary
1 year (35 salaries)	₹1.5 L/yr - ₹3.6 L/yr
2 years (54 salaries)	₹1.5 L/yr - ₹5 L/yr
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3 years (27 salaries)	₹1.6 L/yr - ₹5.1 L/yr
4 years (21 salaries)	₹1.6 L/yr - ₹4.2 L/yr
5 years (13 salaries)	₹2.2 L/yr - ₹6.1 L/yr
6 years (10 salaries)	₹2.5 L/yr - ₹4.5 L/yr
7 years (3 salaries)	₹3 L/yr - ₹4 L/yr

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Similar Designation salaries in First Source

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Customer Service Associate Salary

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Senior Customer Service Executive Salary

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₹1.25 L/yr - ₹6.5 L/yr

Senior Process Associate Salary

(139 salaries)

₹1.15 L/yr - ₹5.3 L/yr

Customer Support Executive Salary

(203 salaries)

₹1.05 L/yr - ₹4.5 L/yr

Senior Associate Salary

(884 salaries)

₹1 L/yr - ₹7 L/yr

Process Associate Salary

(325 salaries)

₹1.15 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(215 salaries)

₹0.97 L/yr - ₹5 L/yr

Customer Service Executive Salary

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₹1.1 L/yr - ₹6 L/yr

Customer Service Representative Salary

(54 salaries)

₹2 L/yr - ₹4.8 L/yr

Top skills at First Source for Senior Customer Support Associate

international voice customer support bpo csa Customer Service

Salary related reviews for First Source

2.9

Rated by 30 employees for salary & benefits

Senior Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 06 Oct 2023

2.0

for Salary and Benefits

Likes

... disappoint you. Even if you get a promotion there won't be any huge difference. If the company recruits from outside, they might get a better salary compared to the people who already working here. One thing for sure you can expect here is learning, which would help to grow your career.

Dislikes

No proper appraisal

Senior Customer Support Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Jul 2022

1.0

for Salary and Benefits

Likes

Nothing, political dramas. No proper support and pay for the work we have done. No incentives. No team outing no support for talent. No cultural activities just work work work.

Dislikes

Everything except good colleagues and TL.

Senior Customer Support Associate in Chennai

Banking Department

5.0

• posted on 06 May 2018

4.0

for Salary and Benefits

Likes

Excellent platform and got good training in credit card process with extremely superb team

Dislikes

I like my work environment but salary is very low, but as a fresher I learnt complete process with good team mates

Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Jun 2024

1.0

for Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

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What people are saying about First Source

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a quality analyst

Am I getting paid less

I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?

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First Source Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at First Source?

Senior Customer Support Associate salary at First Source in India ranges between ₹1.5 Lakhs to ₹6.1 Lakhs for experience between 1 years to 7 years. According to our estimates it is 17% less than the average Senior Customer Support Associate Salary in India. Salary estimates are based on 163 latest salaries received from various employees of First Source India.

How does the salary of a Senior Customer Support Associate at First Source India compare with the average salary range for this job?

The average salary of a Senior Customer Support Associate at First Source is 17% less than the average salary of a Senior Customer Support Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Senior Customer Support Associate at First Source?

international voice, customer support, bpo, csa and Customer Service are some of the popular skills required to work as a Senior Customer Support Associate at First Source India.

Which similar companies are paying more than First Source to a Senior Customer Support Associate in India?

WNS Senior Customer Support Associate Salary - ₹4.0 Lakhs to ₹7.1 Lakhs per year
Accenture Senior Customer Support Associate Salary - ₹3.0 Lakhs to ₹6.2 Lakhs per year
Infosys BPM Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹5.5 Lakhs per year
Tech Mahindra Senior Customer Support Associate Salary - ₹1.5 Lakhs to ₹5.8 Lakhs per year
IntouchCX Senior Customer Support Associate Salary - ₹2.8 Lakhs to ₹4.7 Lakhs per year

What is the salary of a Senior Customer Support Associate in companies similar to First Source in India?

Sykes Business Services Of India Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹4.3 Lakhs per year
Cognizant Senior Customer Support Associate Salary - ₹3.2 Lakhs to ₹4.0 Lakhs per year
TCS Senior Customer Support Associate Salary - ₹2.3 Lakhs to ₹4.0 Lakhs per year
HCLTech Senior Customer Support Associate Salary - ₹2.2 Lakhs to ₹3.9 Lakhs per year
Conneqt Business Solutions Senior Customer Support Associate Salary - ₹1.8 Lakhs to ₹3.8 Lakhs per year

What is the estimated take home salary of a Senior Customer Support Associate at First Source in India?

The estimated take-home salary of a Senior Customer Support Associate at First Source ranges between ₹23,254 per month to ₹24,719 per month in India. The take-home salary calculation is based on the average First Source Senior Customer Support Associate salary in India which ranges between ₹1.5 Lakhs to ₹6.1 Lakhs per year for employees with experience between 1 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Support Associate at First Source?

According to AmbitionBox, 41% of the First Source Senior Customer Support Associates reported a notice period of 15 days or less, 30% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 103 responses on AmbitionBox in last 2 years.

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First Source Senior Customer Support Associate Salaries

First Source Senior Customer Support Associate salary in India ranges between ₹1.5 Lakh to ₹6.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 163 First Source latest salaries received from various employees of First Source.

First Source Senior Customer Support Associate salaries in India

Companies similar to First Source for Senior Customer Support Associate

Latest annual salaries shared by First Source Senior Customer Support Associate

Experience wise First Source Senior Customer Support Associate salaries

Similar Designation salaries in First Source

Top skills at First Source for Senior Customer Support Associate

Salary related reviews for First Source

Senior Customer Support Associate in Chennai

Senior Customer Support Associate in Bangalore / Bengaluru

Senior Customer Support Associate in Chennai

Customer Service Associate in Bangalore / Bengaluru

Customer Service Associate in Mumbai

First Source Senior Customer Support Associate Salary FAQs

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First Source Senior Customer Support Associate Salaries by Location