Cognizant Senior Customer Support Associate Salaries by 5 Employees

2 - 4 years exp.

₹3.2 Lakhs - ₹4 Lakhs

Low Confidence

Salary of majority employees

12% less than the average Senior Customer Support Associate Salary in IT Services & Consulting Companies for 2 - 4 years of experience

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Salaries in different departments

Marketing & Communication Senior Customer Support Associate Salary 2 - 4 years exp. (3 salaries)	₹3.3 L/yr - ₹3.4 L/yr
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Customer Success, Service & Operations Senior Customer Support Associate Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr

Last Updated: 12 Sep 2024

Companies similar to Cognizant for Senior Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Customer Support Associate Salary 1 - 6 years exp. (413 salaries)	₹1.6 L/yr - ₹6 L/yr 11% more
Accenture Senior Customer Support Associate Salary 2 - 6 years exp. (65 salaries)	₹3 L/yr - ₹7.8 L/yr 48% more
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Wipro Senior Customer Support Associate Salary 1 - 6 years exp. (14 salaries)	₹1.6 L/yr - ₹4 L/yr 23% less
TCS Senior Customer Support Associate Salary 2 - 8 years exp. (8 salaries)	₹2.3 L/yr - ₹4 L/yr 2% less
HCLTech Senior Customer Support Associate Salary 2 - 6 years exp. (7 salaries)	₹2.2 L/yr - ₹3.9 L/yr 13% less
NTT Data Senior Customer Support Associate Salary 0 - 6 years exp. (5 salaries)	₹2 L/yr - ₹6 L/yr 26% more
HCL Group Senior Customer Support Associate Salary 4 - 7 years exp. (4 salaries)	₹3 L/yr - ₹6 L/yr 12% more
DXC Technology Senior Customer Support Associate Salary 1 - 10 years exp. (3 salaries)	₹3.7 L/yr - ₹4 L/yr 12% more

Senior Customer Support Associate salary at Cognizant ranges between ₹3.2 Lakhs to ₹4 Lakhs per year for employees with experience between 2 years to 4 years. Salary estimates are based on 5 latest salaries received from various employees of Cognizant.

Experience wise Cognizant Senior Customer Support Associate salaries

Last Updated: 12 Sep 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4 L/yr
3 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹6.2 L/yr
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4 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹6.2 L/yr

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Salary related reviews for Cognizant

Senior Associate in Noida

Full Time

Engineering - Software & QA Department

2.0

• posted on 20 Mar 2025

3.0

for Salary and Benefits

Likes

As working here is quite good when your manager is cooperative. Though In previous two years work and manager both was good no complaints for them and i worked from home till now and everyone was cool.

Skill development - Good

Dislikes

Now during current project my so called manager is psycho. Here in cognizant manager also do coding but he is like only I have to do everything and he just wants credit for it. Even to other squads he is like only he is doing work. He oftenly insulted me and two other team mates. I talked with my home manager but no benefit. Only you have to suffer in that scenario.

Job security - Poor

+3 more

Senior Associate in Pune

Full Time

Consulting Department

2.0

• posted on 19 Mar 2025

3.0

for Salary and Benefits

Likes

1. salary do not have varaibale component. 2. Co-workers are good.

Dislikes

1. Low job security 2. Forcing people to work from office(ODC) 3. Mostly support projects 4. Very low transparency with poor management 5. Work satisfaction is very average

Skill development - Poor

+5 more

Senior Process Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 13 Feb 2025

3.0

for Salary and Benefits

Likes

The company is known for its emphasis on continuous learning and development, offering employees plenty of opportunities to grow and advance in their careers. Additionally, Cognizant is involved in various innovative projects across different industries, which can be exciting and rewarding for those who enjoy tackling complex challenges and contributing to transformative solutions.

Dislikes

The work-life balance could be better, Salary growth and increments could be substantial, Promotion that is not always on merit list, Senior Management communication and support from leadership should be better.

Skill development - Poor

+4 more

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Finance & Accounting Department

3.0

• posted on 03 Feb 2025

1.0

for Salary and Benefits

Likes

Nothing to say much

Work satisfaction - Good

+1 more

Dislikes

Management and promotions are based on favaourism and very poor in salary hike and mainly without discussion with employees management gives us performance rating and apart from work there is no other activity today like no outings team lunch and other fun activities

Salary - Bad

+3 more

Senior Associate in Hyderabad / Secunderabad

Full Time

IT & Information Security Department

3.0

• posted on 26 Jan 2025

4.0

for Salary and Benefits

Likes

Cognizant have lot of job opportunities and provide nice pay according to market standards. People working in cognizant can switch to other technology and work on it.

Salary - Good

+1 more

Dislikes

Hikes are very less when compare to other companies. Due to internal politics talented people efforts are recognised.

Skill development - Poor

+3 more

see more salary related reviews

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What people are saying about Cognizant

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a snowflake developer

2w (edited)

Novartis Job Offer

Hi everyone, I have 3.6 years of IT experience and currently work at a service-based company in Pune. My current CTC is 14 LPA (13.5 LPA fixed). I recently received an offer from Novartis Hyderabad as Data Analyst level 3 with a CTC of 19.9 LPA (18.3 LPA fixed). Is this a good offer, or is it on the lower side for my experience? Would appreciate your suggestions! Any answers from people working at Novartis pls ?

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Cognizant Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at Cognizant ?

The average salary of a Senior Customer Support Associate at Cognizant in India typically ranges from ₹3.2 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 2 years to 4 years).

The top 10% of Senior Customer Support Associate at Cognizant earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Senior Customer Support Associate Salaries at Cognizant can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Cognizant employees in India.

What is the estimated take home salary of a Senior Customer Support Associate at Cognizant in India?

The estimated take-home salary of a Senior Customer Support Associate at Cognizant in India typically ranges from ₹25,227 to ₹26,663 per month. This is based on the average salary range of ₹3.2 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 2 years to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Cognizant. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Cognizant for Senior Customer Support Associate in India?

Accenture	₹3.0 Lakhs to ₹7.8 Lakhs per year
NTT Data	₹2.0 Lakhs to ₹6.0 Lakhs per year
DXC Technology	₹3.7 Lakhs to ₹4.0 Lakhs per year
HCL Group	₹3.0 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra	₹1.6 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Cognizant, depending on the role and experience level.

What is the salary of a Senior Customer Support Associate in companies similar to Cognizant in India?

The salary of a Senior Customer Support Associate at companies similar to Cognizant in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TCS	₹2.3 Lakhs to ₹4.0 Lakhs per year
HCLTech	₹2.2 Lakhs to ₹3.9 Lakhs per year
Wipro	₹1.6 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Support Associate at Cognizant in India?

The salary growth for a Senior Customer Support Associate at Cognizant depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Associate can expect the following growth trajectory at Cognizant:

Experience	Average Salary Range
2 years	₹3.4 Lakhs to ₹4.0 Lakhs per year
3 years	₹3.2 Lakhs to ₹6.2 Lakhs per year
4 years	₹3.4 Lakhs to ₹6.2 Lakhs per year

and so on.

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Cognizant Senior Customer Support Associate Salaries

Cognizant Senior Customer Support Associate salary in India ranges between ₹3.2 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Cognizant latest salaries received from various employees of Cognizant.