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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Senior Customer Support Associate Reviews

Updated 11 Mar, 2025
Overall Rating
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2.4/5
based on 33 reviews

Rating distribution

Category Ratings

3.0

Skill development

2.9

Company culture

2.9

Job security

2.8

Salary

2.6

Work satisfaction

2.5

Work-life balance

2.2

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

55% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

76% employees reported

View more detailed insights

Gender based rating

2.6
female

Rated by Women

11 reviews

2.4
male

Rated by Men

22 reviews

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Top Mentions in Firstsource Solutions Senior Customer Support Associate Reviews
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33 reviews found

Sort by: Popular

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Read Firstsource Solutions Senior Customer Support Associate Reviews based on locations

4.2
 Chennai

 (11)

2.9
 Bangalore / Bengaluru

 (8)

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

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People also ask about Firstsource Solutions's Senior Customer Support Associates

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 2.4 out of 5, based on 33 reviews by employees on AmbitionBox. Firstsource Solutions is known for Skill development which is rated at the top and given a rating of 3.0. However, Career growth is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 2.8 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 2.9 at Firstsource Solutions by 33 employees. While job security is rated 2.9 and work-life balance is rated 2.5 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.

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Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 33 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 55% of employees reported the working days at Firstsource Solutions as Rotational Shift. 59% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Firstsource Solutions Office Photos
+12
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Firstsource Solutions Senior Customer Support Associate Salary
based on 176 salaries
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₹1.2 L/yr - ₹5.4 L/yr
17% less than the average Senior Customer Support Associate Salary in India
View more details
Employee Benefits for Firstsource Solutions Senior Customer Support Associate
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
3 total responses
retirement
Retirement benefits
0 total responses
View All
Compare Firstsource Solutions with

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3.6
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3.7
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3.7
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3.5
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