Firstsource Solutions Senior Customer Support Associate salaries in Mumbai (Updated 2025)

Likes

... disappoint you. Even if you get a promotion there won't be any huge difference. If the company recruits from outside, they might get a better salary compared to the people who already working here. One thing for sure you can expect here is learning, which would help to grow your career.

Dislikes

No proper appraisal

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Nothing, political dramas. No proper support and pay for the work we have done. No incentives. No team outing no support for talent. No cultural activities just work work work.

Dislikes

Everything except good colleagues and TL.

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Excellent platform and got good training in credit card process with extremely superb team

Dislikes

I like my work environment but salary is very low, but as a fresher I learnt complete process with good team mates

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

Likes

Salary is good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.