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3.6

based on 33.1k Reviews

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Tech Mahindra Senior Customer Support Associate salaries in Mumbai

Companies similar to Tech Mahindra for Senior Customer Support Associate in Mumbai

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Tech Mahindra Senior Customer Support Associate Salary

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₹3.5 L/yr - ₹5.3 L/yr

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Similar Designation salaries in Tech Mahindra

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₹1.95 L/yr - ₹6 L/yr
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₹2 L/yr - ₹5.26 L/yr
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₹3.7 L/yr - ₹5.05 L/yr

Top skills at Tech Mahindra for Senior Customer Support Associate

international bpo International Voice Process customer support US Process Customer Service UK Process CSAT inbound voice process Communication Skills Customer Handling international process International Voice Process Night Shift international voice US Shift

Salary related reviews for Tech Mahindra

5.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 10 Jul 2023

1.0
 for  Salary and Benefits

Likes

Trainers were extremely helpful and supportive.

Dislikes

..., you'll get only Non AC cabs as they don't bother about their employees at all. Also, transparency in terms of salary and benefits will be zero. WORST experience ever!!

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Customer Success, Service & Operations Department

4.0
  •  posted on 16 Apr 2022

4.0
 for  Salary and Benefits

Likes

I am getting paid with good package and I am having health insurance provided to me and my family.

read more

Dislikes

I am little bit disappointed with HR and IT department, they are having some miscommunications among them which making employees to suffer alot.... They doesn't maintain clarity in providing information.

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Customer Success, Service & Operations Department

5.0
  •  posted on 09 Jan 2019

4.0
 for  Salary and Benefits

Likes

THE TRAINER IS GOOD AND OPEN FOR LEARNING AND ACTIVITY AND SUPPORTS TRAINEE AND TEAM LEADER GIVE FULL SUPPORT IN ANY PROBLEM IN ANY CASE AND ALSO MANAGES THE CASES PROVIDE SO MUCH GOOD QUALITY TIME FOR FUN AND PARTY AND PROVIDE PROPER MANAGEMENT AND ENVIRONMENT TO EMPLOYEES FOR WORK AND PROCEDURES ARE EASY TO USE FOR ANYTHING

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Dislikes

SALARY GROWTH AND APPRAISAL IS VERY LESS AS PER PERSON EFFICIENCY AND QUALITY

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Full Time

 · 

Merchandising, Retail & eCommerce Department

3.0
  •  posted on 14 Dec 2024

3.0
 for  Salary and Benefits

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

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Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

I was working at noida location. there was very bad condidition of employee TL or AM behaviour like uneducated. there was many employee quit job due that 2 guy. i request to TECH mahindra team please take action for this kind of activity. speciallly noida nsez for bpu process.

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Dislikes

they force to over time and not given any extra salary for that time. i m had been very frustated after joining there thats why i quit my job in just 6 months. 1 more thiung there senior employee full of politics mind so please dont trust any one .keep your work only dont share you future goal and you next steps.

read more
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Tech Mahindra Senior Customer Support Associate Salary FAQs

What is the notice period for Senior Customer Support Associate at Tech Mahindra in Mumbai?
According to AmbitionBox, 44% of the Tech Mahindra Senior Customer Support Associates in Mumbai reported a notice period of 15 days or less, 45% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 9 responses on AmbitionBox in last 2 years.

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