Tech Mahindra Senior Customer Support Associate Reviews
based on 62 reviews
Updated 1 Nov, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.7
Job Security
3.6
Skill development
3.5
Work-Life balance
3.4
Company culture
3.3
Promotions/Appraisal
3.2
Work Satisfaction
3.1
Salary & Benefits
Tech Mahindra is rated
3.6 out of 5 stars on
AmbitionBox, based on 62 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.6 out of 5 stars on
AmbitionBox, based on 62 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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62 reviews found
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Senior Customer Support Associate in
Hyderabad / Secunderabad
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Apr 2022
Likes
I am getting paid with good package and I am having health insurance provided to me and my family.
Dislikes
I am little bit disappointed with HR and IT department, they are having some miscommunications among them which making employees to suffer alot.... They doesn't maintain clarity in providing information.
Work Details
Still my not yet started I'm in still under bridge
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Associate in
Noida
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
Nothing
Dislikes
The worst company I've ever worked in my 5 years of experience. No job security, no work life balance. They were not giving salaries, they were just giving us pennies. We were unable to take BIO BREAKS and not even a breather. Pathetic management!!!!!
Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Aug 2023
Likes
If your performance is good, they are not going to fire you even if your current project ended.
They will move you in another process.
Dislikes
Don't expect a good appraisal and early promotion in this organization.
Management is shit.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Associate in
Ambattur
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Nov 2023
Likes
It's much development company, Can learn more if have an interest in learn
Dislikes
Bpo- Worst culture, work pressure.
If got selected in apart this office very nice culture
Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Sep 2023
Likes
Overall good
Dislikes
Midnight shifts, growth and salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 25 Apr 2023
Likes
The process was good, team leader was a charm
Dislikes
there is no clear conversation from the management, they won't respond to your messages when in need they will ignore you as if you don't even exist even after performing well on the floor
Senior Customer Support Associate (working remotely)
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 30 Jul 2024
Likes
Work life balance
Dislikes
They just removed us from the company because of project withdrawal of client without even helping us to settle in internal job posts, now we struggling like hell.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Associate in
Pune
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Apr 2023
Likes
Everything the people, environment, teammates.
Dislikes
Nothing is there that I did not like in Tech Mahindra.
Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 23 Nov 2022
Likes
job security, and support from management team
Dislikes
strict timings, low salary and 6 working days with rotational off
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Associate in
Pune
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Aug 2023
Likes
Recognition and appreciation
Dislikes
There is nothing I don't like here.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Feb 2023
Likes
Mostly Everything
Dislikes
Relocation policy
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Senior Customer Support Associate in
New Delhi
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Jan 2024
Likes
No delay in Salary
Both side cab
Dislikes
Shift hour's is too long
Senior Customer Support Associate in
Pune
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Aug 2023
Likes
I like culture, Cap facilities
Dislikes
I like techmbs
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Apr 2023
Likes
Work culture and job security.
Dislikes
Compensation and no skill building and no appreciation.
People also ask about Tech Mahindra's Senior Customer Support Associates
How is Tech Mahindra to work for?
Tech Mahindra is rated 3.6 out of 5, based on 62 reviews by employees on AmbitionBox.
Tech Mahindra is known for Job Security which is rated at the top and given a rating of 3.7. However, Salary & Benefits is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Tech Mahindra?
According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 3.1 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox
How is the work culture at Tech Mahindra?
Work culture is rated 3.4 at Tech Mahindra by 62 employees. While job security is rated 3.7 and work-life balance is rated 3.5 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.
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Tech Mahindra Senior Customer Support Associate Reviews by Locations