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Firstsource Solutions Senior Customer Support Associate salaries in Bangalore / Bengaluru (Updated 2025)

Annual salary range
1 - 6 years exp.
₹2 Lakhs - ₹5.4 Lakhs
Salary of majority employees
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5% less than the average Senior Customer Support Associate Salary in BPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Support Associate Salary
1 - 6 years exp. (37 salaries)
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₹2.2 L/yr - ₹4 L/yr

BFSI, Investments & Trading
Senior Customer Support Associate Salary
1 - 6 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹4.2 L/yr

Engineering - Software & QA
Senior Customer Support Associate Salary
3 - 4 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.8 L/yr

IT & Information Security
Senior Customer Support Associate Salary
2 - 4 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.2 L/yr

CSR & Social Service
Senior Customer Support Associate Salary
4 - 5 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.2 L/yr

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Last Updated: 14 Feb 2025

Companies similar to Firstsource Solutions for Senior Customer Support Associate in Bangalore / Bengaluru

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Firstsource Solutions Senior Customer Support Associate Salary

1 - 6 years exp. (61 salaries)

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₹2 L/yr - ₹5.4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹2.4 L/yr - ₹5 L/yr

arrow icon 15% more
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₹3 L/yr - ₹6 L/yr

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₹2.8 L/yr - ₹4.5 L/yr

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₹2.9 L/yr - ₹4.7 L/yr

arrow icon 10% more
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₹2.5 L/yr - ₹4.5 L/yr

arrow icon 5% more
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₹2.4 L/yr - ₹3.5 L/yr

arrow icon 22% less

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Senior Customer Support Associate salary at Firstsource Solutions ranges between ₹2 Lakhs to ₹5.4 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 61 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Customer Support Associate in Bangalore / Bengaluru

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Experience wise Firstsource Solutions Senior Customer Support Associate salaries in Bangalore / Bengaluru

Last Updated: 14 Feb 2025

Experience Avg Annual Salary
1 year  (11 salaries)

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₹2 L/yr - ₹5.5 L/yr
2 years  (23 salaries)

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₹2 L/yr - ₹4.5 L/yr
3 years  (9 salaries)

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₹2.4 L/yr - ₹5.4 L/yr
4 years  (10 salaries)

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₹2.7 L/yr - ₹4.2 L/yr
5 years  (6 salaries)

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₹2.5 L/yr - ₹4.2 L/yr
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Similar Designation salaries in Firstsource Solutions

Senior Associate Salary
(402 salaries)
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₹1.45 L/yr - ₹7 L/yr
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₹1.05 L/yr - ₹5 L/yr
Process Associate Salary
(173 salaries)
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₹1.8 L/yr - ₹6 L/yr
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₹1.7 L/yr - ₹6 L/yr
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₹1.2 L/yr - ₹4.75 L/yr
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₹2 L/yr - ₹6 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹2.5 L/yr - ₹5.3 L/yr
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₹2 L/yr - ₹4.6 L/yr

Top skills at Firstsource Solutions for Senior Customer Support Associate

international voice customer support bpo csa Customer Service

Salary related reviews for Firstsource Solutions

2.4

Rated by 8 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Jul 2022

1.0
 for  Salary and Benefits

Likes

Nothing, political dramas. No proper support and pay for the work we have done. No incentives. No team outing no support for talent. No cultural activities just work work work.

read more

Dislikes

Everything except good colleagues and TL.

  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 06 Oct 2023

2.0
 for  Salary and Benefits

Likes

... disappoint you. Even if you get a promotion there won't be any huge difference. If the company recruits from outside, they might get a better salary compared to the people who already working here. One thing for sure you can expect here is learning, which would help to grow your career.

read more
  • Skill development - Excellent
  • +3 more

Dislikes

No proper appraisal

  • Salary - Poor
  • +1 more

Banking Department

5.0
  •  posted on 06 May 2018

4.0
 for  Salary and Benefits

Likes

Excellent platform and got good training in credit card process with extremely superb team

  • Salary - Good
  • +5 more

Dislikes

I like my work environment but salary is very low, but as a fresher I learnt complete process with good team mates

read more

Full Time

 · 

Other Department

3.0
  •  posted on 24 Jan 2025

4.0
 for  Salary and Benefits

Likes

Salary is good

  • Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

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  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more
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Firstsource Solutions Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at Firstsource Solutions Bangalore / Bengaluru?
Senior Customer Support Associate salary at Firstsource Solutions in Bangalore / Bengaluru ranges between ₹2.0 Lakhs to ₹5.4 Lakhs for experience between 1 years to 6 years. According to our estimates it is 5% less than the average Senior Customer Support Associate Salary in India. Salary estimates are based on 61 latest salaries received from various employees of Firstsource Solutions Bangalore / Bengaluru.
How does the salary of a Senior Customer Support Associate at Firstsource Solutions Bangalore / Bengaluru compare with the average salary range for this job?
The average salary of a Senior Customer Support Associate at Firstsource Solutions is 5% less than the average salary of a Senior Customer Support Associate in Bangalore / Bengaluru. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Support Associate at Firstsource Solutions?
international voice, customer support, bpo, csa and Customer Service are some of the popular skills required to work as a Senior Customer Support Associate at Firstsource Solutions Bangalore / Bengaluru.
Which similar companies are paying more than Firstsource Solutions to a Senior Customer Support Associate in Bangalore / Bengaluru?
  • Accenture Senior Customer Support Associate Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
  • Tech Mahindra Senior Customer Support Associate Salary - ₹2.4 Lakhs to ₹5.0 Lakhs per year
  • IntouchCX Senior Customer Support Associate Salary - ₹2.9 Lakhs to ₹4.7 Lakhs per year
  • Teleperformance Senior Customer Support Associate Salary - ₹2.5 Lakhs to ₹4.5 Lakhs per year
What is the salary of a Senior Customer Support Associate in companies similar to Firstsource Solutions in Bangalore / Bengaluru?
  • Concentrix Corporation Senior Customer Support Associate Salary - ₹2.8 Lakhs to ₹4.5 Lakhs per year
  • Conneqt Business Solutions Senior Customer Support Associate Salary - ₹2.4 Lakhs to ₹3.5 Lakhs per year
What is the estimated take home salary of a Senior Customer Support Associate at Firstsource Solutions in Bangalore / Bengaluru?
The estimated take-home salary of a Senior Customer Support Associate at Firstsource Solutions ranges between ₹25,409 per month to ₹26,841 per month in Bangalore / Bengaluru. The take-home salary calculation is based on the average Firstsource Solutions Senior Customer Support Associate salary in India which ranges between ₹2.0 Lakhs to ₹5.4 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Support Associate at Firstsource Solutions in Bangalore / Bengaluru?
According to AmbitionBox, 38% of the Firstsource Solutions Senior Customer Support Associates in Bangalore / Bengaluru reported a notice period of 2 Months, 36% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 39 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Senior Customer Support Associate salary in Bangalore / Bengaluru ranges between ₹2 Lakhs to ₹5.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 61 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.