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Firstsource Solutions Senior Customer Support Associate salaries in Hyderabad / Secunderabad (Updated 2025)

Annual salary range
1 - 5 years exp.
₹2.2 Lakhs - ₹5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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13% less than the average Senior Customer Support Associate Salary in BPO Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Support Associate Salary
1 - 5 years exp. (11 salaries)
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₹2.2 L/yr - ₹5 L/yr

BFSI, Investments & Trading
Senior Customer Support Associate Salary
3 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.2 L/yr

Research & Development
Senior Customer Support Associate Salary
1 year exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹3.8 L/yr

Last Updated: 31 Mar 2025

Companies similar to Firstsource Solutions for Senior Customer Support Associate in Hyderabad / Secunderabad

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Firstsource Solutions Senior Customer Support Associate Salary

1 - 5 years exp. (15 salaries)

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₹2.2 L/yr - ₹5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.8 L/yr - ₹3.5 L/yr

arrow icon 20% less
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₹3.5 L/yr - ₹4.3 L/yr

arrow icon 4% more
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₹2.8 L/yr - ₹4.5 L/yr

arrow icon 4% more
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₹3.6 L/yr - ₹4.3 L/yr

arrow icon 13% more
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₹2.5 L/yr - ₹3.7 L/yr

arrow icon 3% more
Senior Customer Support Associate salary at Firstsource Solutions ranges between ₹2.2 Lakhs to ₹5 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 15 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Customer Support Associate in Hyderabad / Secunderabad

5d ago
₹2.8 Lakhs
1 year exp.
2w ago
₹4 Lakhs
3 years exp.
2w ago
₹3 Lakhs
1 year exp.
2w ago
₹5 Lakhs
4 years exp.
1mo ago
₹4.2 Lakhs
5 years exp.
1mo ago
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3 years exp.
2mo ago
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1 year exp.
2mo ago
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1 year exp.
3mo ago
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1 year exp.
5mo ago
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2 years exp.

Experience wise Firstsource Solutions Senior Customer Support Associate salaries in Hyderabad / Secunderabad

Last Updated: 31 Mar 2025

Experience Avg Annual Salary
1 year  (8 salaries)

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₹2.2 L/yr - ₹3.6 L/yr
2 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
3 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)

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₹3.3 L/yr - ₹4.2 L/yr
5 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹4.4 L/yr

Similar Designation salaries in Firstsource Solutions

Senior Associate Salary
(121 salaries)
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₹1.6 L/yr - ₹5.5 L/yr
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₹1.7 L/yr - ₹5 L/yr
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₹1.8 L/yr - ₹4.48 L/yr
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₹2 L/yr - ₹4.52 L/yr
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₹2 L/yr - ₹3.8 L/yr
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₹2.1 L/yr - ₹4.5 L/yr
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₹2.15 L/yr - ₹3.6 L/yr
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₹1.8 L/yr - ₹3.48 L/yr
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₹1 L/yr - ₹4 L/yr
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₹3.5 L/yr - ₹4 L/yr

Top skills at Firstsource Solutions for Senior Customer Support Associate

international voice customer support bpo csa Customer Service

Salary related reviews for Firstsource Solutions

3.9

Rated by 3 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 06 Oct 2023

2.0
 for  Salary and Benefits

Likes

... disappoint you. Even if you get a promotion there won't be any huge difference. If the company recruits from outside, they might get a better salary compared to the people who already working here. One thing for sure you can expect here is learning, which would help to grow your career.

read more
  • Skill development - Excellent
  • +3 more

Dislikes

No proper appraisal

  • Salary - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Jul 2022

1.0
 for  Salary and Benefits

Likes

Nothing, political dramas. No proper support and pay for the work we have done. No incentives. No team outing no support for talent. No cultural activities just work work work.

read more

Dislikes

Everything except good colleagues and TL.

  • Salary - Bad
  • +4 more

Banking Department

5.0
  •  posted on 06 May 2018

4.0
 for  Salary and Benefits

Likes

Excellent platform and got good training in credit card process with extremely superb team

  • Salary - Good
  • +5 more

Dislikes

I like my work environment but salary is very low, but as a fresher I learnt complete process with good team mates

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Other Department

3.0
  •  posted on 24 Jan 2025

4.0
 for  Salary and Benefits

Likes

Salary is good

  • Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

read more
  • Skill development - Poor
  • +3 more
see more salary related reviews

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Firstsource Solutions Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at Firstsource Solutions in Hyderabad / Secunderabad?
The average salary of a Senior Customer Support Associate at Firstsource Solutions in Hyderabad / Secunderabad typically ranges from ₹2.2 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Senior Customer Support Associate in Hyderabad / Secunderabad at Firstsource Solutions earn more than ₹4.2 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Senior Customer Support Associate Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Senior Customer Support Associate at Firstsource Solutions in Hyderabad / Secunderabad?
The estimated take-home salary of a Senior Customer Support Associate at Firstsource Solutions in Hyderabad / Secunderabad typically ranges from ₹25,023 to ₹26,462 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Support Associate at Firstsource Solutions in Hyderabad / Secunderabad?
To be a Senior Customer Support Associate at Firstsource Solutions in Hyderabad / Secunderabad, the key skills required include:

  • - international voice
  • - customer support
  • - bpo
  • - csa
  • - Customer Service

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for Senior Customer Support Associate in India?
Foundever ₹3.6 Lakhs to ₹4.3 Lakhs per year
Sykes Business Services Of India ₹3.5 Lakhs to ₹4.3 Lakhs per year
IntouchCX ₹2.8 Lakhs to ₹4.5 Lakhs per year
Teleperformance ₹2.5 Lakhs to ₹3.7 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Senior Customer Support Associate in companies similar to Firstsource Solutions in Hyderabad / Secunderabad?
The salary of a Senior Customer Support Associate at companies similar to Firstsource Solutions in Hyderabad / Secunderabad varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Conneqt Business Solutions ₹1.8 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Support Associate at Firstsource Solutions in Hyderabad / Secunderabad?
The salary growth for a Senior Customer Support Associate at Firstsource Solutions in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Associate in Hyderabad / Secunderabad can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
1 year ₹2.2 Lakhs to ₹3.6 Lakhs per year
2 years ₹2.9 Lakhs to ₹3.7 Lakhs per year
3 years ₹3.1 Lakhs to ₹4.0 Lakhs per year
4 years ₹3.3 Lakhs to ₹4.2 Lakhs per year
and so on.

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Firstsource Solutions Senior Customer Support Associate salary in Hyderabad / Secunderabad ranges between ₹2.2 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 15 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.