WNS Senior Customer Service Associate Reviews

Likes

You can only join this company for a year to get a hike from previous company and then move on after a year.

Dislikes

Office politics is at peak in centrica process and managers don't stick to their words, they don't even consider employees point of view.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The leader ship team..grooms candidate to take up leadership roles Excellent I would say

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best

Dislikes

No this is better company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security

Dislikes

Incentive criteria , appraisal,

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Shift timings and work culture is good.

Dislikes

Salary

Likes

one noticeable thing working with WNS is you have job security, nothing else.

Dislikes

The overall experience is average with nothing exeptional aspects, Appraisals, tends to be on the lower side, no annual gatherings, parties, or team building events apart from traditional day. the parking situation at Vikhroli location is challenging at Vikhroli location with only around 40spaces available for over 1000 employees, as a result many employees have to park their bikes quite a distance away and walk, as the shuttle services are rarely available. Being late due to this transportation challenge is solely the responsibility of the individual, potentially impacting their performance ratings. since your ratings are on the down side, you will hardly be promoted even if you are exceptional at the work you do and deliver, someone who get promoted is usually the person who is the licker among the lot. with no noticeable talent, skip meetings with the HR is arguably useless, as the changes only are effective for about a month or two, and its back to what it used to be after the said time frame...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

They don't have proper system to work on and if you face any system issue you have to cover the time by doing deficit

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work environment

Dislikes

Worst transportation system n no facilities on sat and Sun such as no tissues in washrooms, no clean water also no food in canteen after 8pm.

Work Details

Average

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.