Add office photos
Filter reviews by
Top Mentions
in WNS Senior Customer Service Associate Reviews
52 reviews found
Sort by:
Popular
Similar companies for Senior Customer Service Associate
You are reading trusted reviews. Keep reading to find out more about
WNS.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Growth
2w
a technical lead
11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru
11 YoE .NET Developer, I'm already in Bengaluru.
Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee).
Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company).
Last CTC 29 LPA including Bonus.
Got a question about WNS?
Ask anonymously on communities.
Claim your company page and respond to reviews as an employer.
People also ask about WNS's Senior Customer Service Associates
Is WNS a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 52 employee reviews, it's clear that most senior customer service associates have a positive experience working at WNS. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.
Does WNS pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, WNS senior customer service associates rate their salary and benefits at 3.3 out of 5, based on 52 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about WNS's senior customer service associates salaries here and to read reviews specifically about salary and benefits at WNS for senior customer service associates, click here.
How is the work culture at WNS for Senior Customer Service Associates?
Work culture at WNS for senior customer service associates is rated 4.1 out of 5 by 52 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at WNS. To read reviews specifically about work culture at WNS for senior customer service associates, click here.
How is the job security at WNS for Senior Customer Service Associates?
Based on 52 reviews on AmbitionBox, WNS's senior customer service associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at WNS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at WNS for senior customer service associates, click here.
Tell us how to improve this page.
WNS Senior Customer Service Associate Reviews by Locations
- Home >
- Reviews >
- WNS Reviews >
- WNS Senior Customer Service Associate Reviews
Gender Based Ratings for WNS Senior Customer Service Associate
based on 49 reviews
Rated by 15
Women
Rated by 34
Men
Working Days for WNS Senior Customer Service Associate
based on 52 reviews
Monday to Friday
56%
Rotational Shift
38%
Other
4%
Alternate Saturday off
2%
Work Timings for WNS Senior Customer Service Associate
based on 52 reviews
Flexible timing
Strict (8.30am - 5.30pm)
Strict (6.30pm - 3.30am)
59%
5%
3%
33% employees reported other strict timings
Shift Timings for WNS Senior Customer Service Associate
based on 52 reviews
Day shift
Night shift
87%
13%
Business Travel for WNS Senior Customer Service Associate
based on 52 reviews
No travel
81%
Within city
10%
International travel
7%
Within country
2%
At
par with the average Senior Customer Service Associate Salary in India
View more details
Office cab/shuttle
13 total
responses
Free meal
3 total
responses
International/On-site exposure
2 total
responses
Health insurance
10 total
responses
Compare WNS with
TCS
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
Rate your company