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WNS

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3.4

based on 10.8k Reviews

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WNS Customer Service Associate Reviews

Updated 31 Jan, 2025
Overall Rating
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3.5/5
based on 65 reviews

Rating distribution

Category Ratings

3.9

Job security

3.9

Skill development

3.3

Work-life balance

3.2

Company culture

3.2

Work satisfaction

3.1

Salary

3.0

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What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

54% employees reported

Flexible timing

Flexible timing

55% employees reported

No travel

No travel

83% employees reported

View more detailed insights

Gender based rating

3.4
female

Rated by Women

22 reviews

3.5
male

Rated by Men

37 reviews

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Top Mentions in WNS Customer Service Associate Reviews

65 reviews found

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Top trending discussions

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Day to Day Office
2w (edited)
plentydate
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HashedIn by Deloitte
Guys I am in PIP and feeling stressed all days
I had fight with code reviewer he is from other team he is just arrogant and he complains to my manager , The manager gives wrong and negative feedback though I am technically sound , but got released by from the project by the manager After that I got new project it was only 2 month I done all most all work got spot award also for this by working more than 12 hours . Because of this overwork I am feeling stressed and new project is coming to me and they just asking me about justification for all 1 Guys I am in pip but new manager said(may be choclate to employee) we will retain you by giving good feedback 2 All people in the company want to take me in projects but asking me justification for pip 3.Working more than 12 hours every day and also attending late night calls I am stressed out every day with working hours and also the justification given to others lot of politics happening . Mentally draining with no patner in my life to share this who can understand this and guid .
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People also ask about WNS's Customer Service Associates

How is WNS to work for?
WNS is rated 3.5 out of 5, based on 65 reviews by employees on AmbitionBox. WNS is known for Job security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at WNS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WNS?
According to AmbitionBox ratings, WNS employees rate its salary and benefits as 3.1 out of 5. You can know more about WNS Salaries at AmbitionBox
How is the work culture at WNS?
Work culture is rated 3.2 at WNS by 65 employees. While job security is rated 3.9 and work-life balance is rated 3.3 at WNS. Read detailed reviews by employees of WNS on AmbitionBox.

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WNS Customer Service Associate Reviews by Locations

WNS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 65 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 54% of employees reported the working days at W...NS as Rotational Shift. 55% employees reported the work timings at WNS as Flexible timing. Read more
WNS Customer Service Associate Salary
based on 173 salaries
₹1 L/yr - ₹5 L/yr
28% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for WNS Customer Service Associate
cab
Office cab/shuttle
5 total responses
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
+4 more benefits
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