Vertex Customer Solutions Customer Care Executive Reviews
based on 53 reviews
Updated 26 Oct, 2024
Overall Rating
2.7/5
How AmbitionBox ratings work?
Category Ratings
2.8
Company culture
2.6
Salary & Benefits
2.6
Work Satisfaction
2.6
Job Security
2.6
Skill development
2.5
Promotions/Appraisal
2.4
Work-Life balance
Vertex Customer Solutions is rated
2.7 out of 5 stars on
AmbitionBox, based on 53 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vertex Customer Solutions is rated
2.7 out of 5 stars on
AmbitionBox, based on 53 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vertex Customer Solutions Customer Care Executive Reviews
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53 reviews found
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Popular
Customer Care Executive in
Noida
Collection process Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 07 Feb 2019
Likes
In this company people are very cooperative and HR are doing there job good. Salary come on time. but according the work they take from their employees, for that they don't give good amount of salary.
Dislikes
They don't give good salary.
Work Details
Stressful and I am not able to think about my good future here so I left
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 24 Jun 2023
Likes
Company good for 12th type child, who want to earn 5000-6000 rs. Per month
Dislikes
Sellery structure of this company is very poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Building and official setup and clean environment.
Dislikes
Management behavior
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2023
Likes
Nothing
Dislikes
Worst company ever I have seen
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive
Welcome department (idfc first bank) Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 May 2020
Likes
When I was working in vertex my team leader was very helpful. He used to guide me how to understand working skills behaviour.
Work Details
We used to work for idfc first bank. They were our client . The process were I worked was selling products on call like customers would take different types of loans we used to provide information such as their loan amount, EMI tenure.
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Apr 2021
Likes
worst company i never seen
Dislikes
bad experience don't go this company
Customer Care Executive
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Jul 2019
Likes
Friendly environment.. And very supportive seniors there
Dislikes
Nothing
You are reading trusted reviews. Keep reading to find out more about
Vertex Customer Solutions.
Customer Care Executive in
Bangalore / Bengaluru
Customer service Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2018
Likes
Joined in first source Bangalore
Forced to vertex
Vertex shut the process as it can't pay
That's all
proper guidence provided timely and good working environment
Dislikes
all good but very less chance of growth in terms of salary.
Work Details
overall its experience was fine gain some knowledge.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive
Backend Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 25 Jun 2019
Likes
This was my first job so that when ever i have got the experience.. That was grt.. Besides of that, vrtx is ok for the startup..
Dislikes
Behaviours of the crowd , lack of skills.
Work Details
That was grt
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Operation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Oct 2019
Likes
Aswome
Dislikes
No dislike awesome company
Work Details
It ops job role happily work exp. In this company
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Cce Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Oct 2019
Likes
My worked experience with vertex was average.
Dislikes
The work pressure is very high
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Noida
Administration Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 13 Mar 2018
Overall Rating
Customer Care Executive in
Hyderabad / Secunderabad
B.p.o Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Jun 2020
Likes
The company vertex is a nice place to start our career and job environment is friendly and we enjoy to work there
Dislikes
No quick growth nd no salary satisfaction
Work Details
Work timings: Strict Timings
Customer Care Executive in
Bhagalpur
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Jun 2019
Likes
Yes.i like work at vertex customer solutions India Pvt Ltd.
Dislikes
Same
Work Details
Work timings: Strict Timings
Customer Care Executive in
Kolkata
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Mar 2019
Likes
In Vertex I only like my colleagues with whom I had work. Apart from this nothing is preferable.
Dislikes
I strongly dislike about company policy, HR behavior towards employee. I suggest to other, If you like to spoil your life then do join Vertex/ Altruist India Customer Management limited.
Work Details
I never felt bored during working as I was with my friends also I love to do my work. But When I thought about my future in Vertex/ Altruist India then I became much afraid. Because I think this is the only company where people will only spoil his/her lif
Work timings: Flexible Timings
Customer Care Executive in
Bangalore / Bengaluru
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jul 2019
Likes
Very bad salary this company suitable for students only
Dislikes
Very bad
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Hyderabad / Secunderabad
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Nov 2019
Likes
It was my first company and I never get the environment after that in any company
Dislikes
Salary was bit low
Customer Care Executive in
Noida
CSA Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Mar 2019
Likes
Innovation
Dislikes
Travel
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Pune
E space Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Dec 2020
Likes
Treatment not good every employees mentally harassment in company.
People also ask about Vertex Customer Solutions's Customer Care Executives
How is Vertex Customer Solutions to work for?
Vertex Customer Solutions is rated 2.7 out of 5, based on 53 reviews by employees on AmbitionBox.
Vertex Customer Solutions is known for Company culture which is rated at the top and given a rating of 2.8. However, Work-Life balance is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Vertex Customer Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vertex Customer Solutions?
According to AmbitionBox ratings, Vertex Customer Solutions employees rate its salary and benefits as 2.6 out of 5. You can know more about Vertex Customer Solutions Salaries at AmbitionBox
How is the work culture at Vertex Customer Solutions?
Work culture is rated 2.8 at Vertex Customer Solutions by 53 employees. While job security is rated 2.6 and work-life balance is rated 2.4 at Vertex Customer Solutions. Read detailed reviews by employees of Vertex Customer Solutions on AmbitionBox.
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Vertex Customer Solutions Customer Care Executive Reviews by Locations