Add office photos
Filter reviews byExplore Reviews by Department
View All
• 156 Reviews
• 58 Reviews
• 26 Reviews
• 22 Reviews
• 16 Reviews
• 14 Reviews
Top Mentions
in Vertex Customer Solutions Customer Success, Service & Operations Department Reviews
156 reviews found
Sort by:
Popular
Similar companies for Customer Success, Service & Operations Department
asked in
Customer Support Executive interview
Q2. What is the role of customer support executive
View answer (1) 
You are reading trusted reviews. Keep reading to find out more about
Vertex Customer Solutions.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
Got a question about Vertex Customer Solutions?
Ask anonymously on communities.
Claim your company page and respond to reviews as an employer.
Jobs at Vertex Customer Solutions
People also ask about Vertex Customer Solutions's Customer Success, Service & Operations Department
Is Vertex Customer Solutions's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 714 employee reviews, it's clear that most employees have an average experience working at Vertex Customer Solutions's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Vertex Customer Solutions's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Vertex Customer Solutions's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.0 out of 5, based on 714 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vertex Customer Solutions's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions's Customer Success, Service & Operations Department, click here.
How is the work culture at Vertex Customer Solutions's Customer Success, Service & Operations Department?
Work culture at Vertex Customer Solutions's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 714 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vertex Customer Solutions's Customer Success, Service & Operations Department, click here.
How is the job security at Vertex Customer Solutions's Customer Success, Service & Operations Department?
Based on 714 reviews on AmbitionBox, Vertex Customer Solutions's Customer Success, Service & Operations Department employees rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vertex Customer Solutions's Customer Success, Service & Operations Department, click here.
Tell us how to improve this page.
- Home >
- Reviews >
- Vertex Customer Solutions Reviews >
- Vertex Customer Solutions Customer Success, Service & Operations Department Reviews Reviews
Gender Based Ratings at Vertex Customer Solutions Customer Success, Service & Operations Department
based on 149 reviews
Rated by 42
Women
Rated by 107
Men
Working Days at Vertex Customer Solutions Customer Success, Service & Operations Department
based on 156 reviews
Rotational Shift
43%
Monday to Saturday
34%
Monday to Friday
11%
Alternate Saturday off
7%
Other
5%
Work Timings at Vertex Customer Solutions Customer Success, Service & Operations Department
based on 156 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
60%
8%
5%
27% employees reported other strict timings
Shift Timings at Vertex Customer Solutions Customer Success, Service & Operations Department
based on 156 reviews
Day shift
Night shift
83%
17%
Business Travel at Vertex Customer Solutions Customer Success, Service & Operations Department
based on 156 reviews
No travel
47%
Within city
46%
Within country
6%
International travel
1%
|
Business Associate
40
salaries
|  ₹1 L/yr - ₹3 L/yr |
|
Team Lead
30
salaries
| ₹1.5 L/yr - ₹3.8 L/yr |
|
Customer Care Executive
26
salaries
| ₹1.1 L/yr - ₹2.8 L/yr |
|
Team Lead Operations
19
salaries
| ₹1.8 L/yr - ₹3.5 L/yr |
|
Customer Support Executive
18
salaries
| ₹1.1 L/yr - ₹4 L/yr |
Explore more salaries
Office cab/shuttle
15 total
responses
Free meal
3 total
responses
International/On-site exposure
1 total
response
Health insurance
9 total
responses
Compare Vertex Customer Solutions with
Wipro
Compare
TCS
Compare
Infosys
Compare
HCLTech
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company