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Vertex Customer Solutions

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3.6

based on 717 Reviews

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Customer Success, Service & Operations

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Vertex Customer Solutions Customer Success, Service & Operations Department Salaries in India

based on 431 latest salaries
Designation Avg Annual Salary Open Jobs

Business Associate

0 - 5 years exp. (37 salaries)
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₹1 L/yr - ₹3 L/yr

Team Lead

0 - 10 years exp. (30 salaries)
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₹1.5 L/yr - ₹3.8 L/yr

Customer Care Executive

0 - 4 years exp. (25 salaries)
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₹1.1 L/yr - ₹2.8 L/yr

Customer Support Executive

0 - 3 years exp. (19 salaries)
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₹1.1 L/yr - ₹4 L/yr

Starting your career? Discover Vertex Customer Solutions fresher salaries in India

Team Lead Operations

2 - 6 years exp. (19 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Customer Service Executive

0 - 3 years exp. (16 salaries)
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₹1.3 L/yr - ₹3 L/yr

Back Office Executive

1 - 6 years exp. (10 salaries)
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₹1.1 L/yr - ₹3.1 L/yr

Senior Associate

0 - 8 years exp. (6 salaries)
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₹1.9 L/yr - ₹3 L/yr

Process Associate

1 - 2 years exp. (5 salaries)
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₹1.1 L/yr - ₹1.8 L/yr

Assistant Manager Operations

9 - 10 years exp. (5 salaries)
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₹3.5 L/yr - ₹5.1 L/yr

Operations Manager

12 - 18 years exp. (5 salaries)
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₹6.1 L/yr - ₹9.5 L/yr

Team Leader Customer Support

1 - 6 years exp. (5 salaries)
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₹1.8 L/yr - ₹2.7 L/yr

Email Support Executive

1 - 2 years exp. (4 salaries)
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₹1.4 L/yr - ₹2.4 L/yr

Senior Operations Manager

14 - 18 years exp. (4 salaries)
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₹7 L/yr - ₹9.5 L/yr

Customer Service Associate

3 - 4 years exp. (4 salaries)
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₹1.9 L/yr - ₹2.3 L/yr

Senior Customer Service Executive

1 - 6 years exp. (4 salaries)
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₹1.9 L/yr - ₹2 L/yr

Senior Business Associate

1 - 2 years exp. (4 salaries)
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₹2 L/yr - ₹2.4 L/yr

Senior Customer Support Associate

2 - 4 years exp. (4 salaries)
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₹1.6 L/yr - ₹2 L/yr

Senior Customer Support Executive

2 - 8 years exp. (4 salaries)
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₹1.7 L/yr - ₹2.1 L/yr

Senior Customer Service Associate

2 - 4 years exp. (4 salaries)
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₹2 L/yr - ₹2.7 L/yr

Last Updated: 28 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Vertex Customer Solutions

3.3

Rated by 158 employees for salary & benefits

BPO Executive (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Aug 2023
1.0
 for  Salary and Benefits

Likes

they will just make u overtime on daily basis and cut random amount from ur salary and when u complain about this they will say it will come next month but never come and u wanna leave company give instant resigne other wise they will not give ur noticeperiod salary which is one month they will say it will come and after a time they willl stop answering as i havent recived my feb salary till date

read more

Dislikes

even employ care donot respond to employe

  • Salary - Bad
    • +6 more

Business Associate

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Apr 2019
3.0
 for  Salary and Benefits

Likes

...heir words.they will hurt us too..average experience in vertex.. no incentives..no salary improvement..self learning is more in vertex..

read more
  • Skill development - Excellent
    • +1 more

Business Associate

Customer Success, Service & Operations Department

3.0
  •  posted on 14 May 2019
2.0
 for  Salary and Benefits

Likes

Vertex is nice company,there is no work pressure only thing is less salary

read more
  • Company culture - Good

Dislikes

Cafeteria is so small only less amount of people can eat.we will wait for them till finish eating.locker also small two should use a single locker not enough for us we will keep bags outside the locker

read more
  • Salary - Poor
    • +4 more

Manager in Kolkata

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Sep 2019
1.0
 for  Salary and Benefits

Likes

... and opportunities. Moreover the managements are not.eager to get good business. They won't pay the complete FnF.

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Dislikes

This is family business of the management. They are no at all good with client management. Hence they give away projects.

read more
  • Salary - Bad
    • +4 more

Team Lead in Shimla

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Jan 2019
4.0
 for  Salary and Benefits

Likes

...k.work enviroment was good. This compony always support me in proffisnal front .salary was in avarage

read more
  • Salary - Good
    • +4 more

Dislikes

I have no answer

see more salary related reviews

Vertex Customer Solutions interview questions by designations

Customer Care Executive (2)Tele Sales Executive (1)Team Lead Operations (1)Customer Success Associate (1)
View all 11 interview experiences
More about working at Vertex Customer Solutions

Vertex Customer Solutions Salary FAQs

How much does Vertex Customer Solutions pay per year?
The average Vertex Customer Solutions salary ranges from approximately ₹0.5 Lakh to ₹1.2 Lakh per year for a Tellecaller Executive and ₹6.1 Lakhs to ₹9.5 Lakhs per year for a Operations Manager. Salary estimates are based on 431 Vertex Customer Solutions salaries received from various employees of Vertex Customer Solutions. Vertex Customer Solutions employees rate the overall salary and benefits package 3.3/5 stars.
What is the highest salary in Vertex Customer Solutions?
The highest-paying job at Vertex Customer Solutions is a Operations Manager with a salary of ₹6.1 Lakhs to ₹9.5 Lakhs per year. The top 10% of employees earn more than ₹4.50 lakhs per year. The top 1% earn more than a whopping ₹25 lakhs per year.
What is the minimum salary in Vertex Customer Solutions?
Minimum salary at Vertex Customer Solutions depends on the role you are applying for. For Tele Caller the minimum salary is ₹0.1 Lakh to ₹2.1 Lakhs per year, and for Business Associate the minimum salary is ₹0.8 Lakh to ₹3 Lakhs per year and so on.
What is the salary package for freshers in Vertex Customer Solutions?
The average salary at Vertex Customer Solutions for freshers varies from ₹0.2 Lakh to ₹2.1 Lakhs per year for Tele Caller and ₹1.4 Lakh to ₹3 Lakhs per year for Customer Service Executive.
What is the notice period at Vertex Customer Solutions in Customer Success, Service & Operations Department?
According to AmbitionBox, 64% of the Vertex Customer Solutions employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 26% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 134 responses on AmbitionBox in last 2 years.

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Vertex Customer Solutions Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Vertex Customer Solutions is INRunlock blur . Salary estimates are based on 431 Vertex Customer Solutions latest salaries received from various employees of Vertex Customer Solutions.

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