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Vertex Customer Solutions Customer Success, Service & Operations Department Reviews

Updated 5 Mar, 2025
Overall Rating
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3.4/5
based on 159 reviews

Rating distribution

Category Ratings

3.4

Company culture

3.4

Skill development

3.3

Salary

3.3

Work-life balance

3.2

Promotions

3.2

Work satisfaction

3.1

Job security

What employees say about Vertex Customer Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

43% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

47% employees reported

Gender based rating

2.9
female

Rated by Women

42 reviews

3.7
male

Rated by Men

110 reviews

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Explore Reviews by Department

View All
3.4
 • 159 Reviews
2.9
 • 58 Reviews
4.0
 • 26 Reviews
4.6
 • 22 Reviews
3.3
 • 16 Reviews
4.5
 • 15 Reviews
Top Mentions in Vertex Customer Solutions Customer Success, Service & Operations Department Reviews

159 reviews found

Sort by: Popular

Top Vertex Customer Solutions Interview Questions

Q1. How will you manage irritate customer
Q2. What is the role of customer support executive
Q3. Which network you are using
Q4. How to deal with angry customer?

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People also ask about Vertex Customer Solutions's Customer Success, Service & Operations Department

Is Vertex Customer Solutions's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 159 employee reviews, it's clear that most employees have an average experience working at Vertex Customer Solutions's Customer Success, Service & Operations Department. Company culture holds the highest rating at 3.4, while job security is rated the lowest amongst all factors at 3.1. Read reviews about company culture and on AmbitionBox.
Does Vertex Customer Solutions's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Vertex Customer Solutions's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 159 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vertex Customer Solutions's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions's Customer Success, Service & Operations Department, click here .
How is the work culture at Vertex Customer Solutions's Customer Success, Service & Operations Department?
Work culture at Vertex Customer Solutions's Customer Success, Service & Operations Department is rated 3.4 out of 5 by 159 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Vertex Customer Solutions's Customer Success, Service & Operations Department, click here .
How is the job security at Vertex Customer Solutions's Customer Success, Service & Operations Department?
Based on 159 reviews on AmbitionBox, Vertex Customer Solutions's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Customer Solutions's Customer Success, Service & Operations Department.

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