Upload Button Icon Add office photos
Filter reviews by

Utkarsh Small Finance Bank Customer Service Officer Reviews

based on 241 reviews
Updated 19 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.6

Job Security

3.3

Company culture

3.2

Work Satisfaction

3.2

Promotions/Appraisal

3.2

Salary & Benefits

3.2

Work-Life balance

Top Mentions in Utkarsh Small Finance Bank Customer Service Officer Reviews

241 reviews found

Sort by: Popular

Similar companies for Customer Service Officer

View All
HDFC Bank Reviews
3.9
 • 34 Reviews
ICICI Bank Reviews
4.2
 • 509 Reviews
Axis Bank Reviews
3.7
 • 263 Reviews
Kotak Mahindra Bank Reviews
4.1
 • 34 Reviews
IndusInd Bank Reviews
2.5
 • 7 Reviews
View more

View More

Top Utkarsh Small Finance Bank Customer Service Officer Interview Questions

View All
Q1. Do you have basic knowledge of computer?
View answers (12)
Q2. What is CRR, SLR and Repo Rate
View answers (3)

Get interview-ready with top interview questions

View all 7 questions
Q3. How to identify fake note
View answers (2)
Q4. What about your banking knowledge
View answers (2)
Logo
You are reading trusted reviews. Keep reading to find out more about Utkarsh Small Finance Bank.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Utkarsh Small Finance Bank's Customer Service Officers

Is Utkarsh Small Finance Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 241 employee reviews, it's clear that most customer service officers have an average experience working at Utkarsh Small Finance Bank. Skill development holds the highest rating at 3.6, while work-life balance is rated the lowest amongst all factors at 3.2. Read reviews about skill development and work-life balance on AmbitionBox.
Does Utkarsh Small Finance Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, Utkarsh Small Finance Bank customer service officers rate their salary and benefits at 3.2 out of 5, based on 241 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Utkarsh Small Finance Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Utkarsh Small Finance Bank for customer service officers, click here.
How is the work culture at Utkarsh Small Finance Bank for Customer Service Officers?
Work culture at Utkarsh Small Finance Bank for customer service officers is rated 3.3 out of 5 by 241 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Utkarsh Small Finance Bank for customer service officers, click here.
How is the job security at Utkarsh Small Finance Bank for Customer Service Officers?
Based on 241 reviews on AmbitionBox, Utkarsh Small Finance Bank's customer service officers rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Utkarsh Small Finance Bank for customer service officers, click here.
Is work from home available to Customer Service Officers at Utkarsh Small Finance Bank?
According to AmbitionBox, 10% of Utkarsh Small Finance Bank's customer service officers work from home permanently, 90% work from the office, and undefined% follow a hybrid model, based on 20 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Utkarsh Small Finance Bank for customer service officers, click here.

Tell us how to improve this page.

Work Policy for Utkarsh Small Finance Bank Customer Service Officer

i
Workplace policy may vary based on Department, Designation and Location.

based on 20 reviews in last 6 months

Work from office

Work from office

90%
Permanent work from home

Permanent work from home

10%

Gender Based Ratings for Utkarsh Small Finance Bank Customer Service Officer

based on 230 reviews
3.6
Rated by 56 Women

Rated 3.7 for Skill Development and 3.5 for Company Culture

women
3.6
Rated by 174 Men

Rated 3.6 for Job Security and 3.6 for Skill Development

men

Working Days for Utkarsh Small Finance Bank Customer Service Officer

based on 241 reviews
Monday to Saturday
46%
Alternate Saturday off
33%
Monday to Friday
20%
Other
1%

Work Timings for Utkarsh Small Finance Bank Customer Service Officer

based on 241 reviews
Flexible timing
Strict (9am - 6.30pm)
Strict (9.30am - 6.30pm)
39%
7%
7%
47% employees reported other strict timings

Shift Timings for Utkarsh Small Finance Bank Customer Service Officer

based on 241 reviews
Day shift
Night shift
97%
3%

Business Travel for Utkarsh Small Finance Bank Customer Service Officer

based on 241 reviews
No travel
56%
Within city
36%
Within country
5%
International travel
3%
Utkarsh Small Finance Bank Customer Service Officer Salary
based on 609 salaries
₹1.1 L/yr - ₹4.5 L/yr
19% less than the average Customer Service Officer Salary in India
View more details
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
10 total responses
childCareBenefits
Child care facility
1 total response
+2 more benefits
Compare Utkarsh Small Finance Bank with

Equitas Small Finance Bank

4.3
Compare

Ujjivan Small Finance Bank

4.1
Compare

AU Small Finance Bank

4.3
Compare

Jana Small Finance Bank

3.8
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company