Utkarsh Small Finance Bank
TCS Interview Questions and Answers
Q1. Do you have basic knowledge of computer?
Yes, I have basic knowledge of computers.
Proficient in using Microsoft Office Suite
Familiar with operating systems like Windows and macOS
Able to troubleshoot common computer issues
Knowledge of internet browsing and email usage
Q2. What is CRR, SLR and Repo Rate
CRR, SLR and Repo Rate are monetary policy tools used by central banks to regulate the economy.
CRR (Cash Reserve Ratio) is the percentage of deposits that banks are required to keep with the central bank. It is used to control inflation and liquidity in the economy.
SLR (Statutory Liquidity Ratio) is the percentage of deposits that banks are required to maintain in the form of liquid assets such as government securities. It is used to ensure the solvency of banks and to contro...read more
Q3. How to identify fake note
To identify fake notes, one should look for security features and compare with genuine notes.
Check for watermarks, security threads, and color-shifting ink
Feel the texture of the note, genuine notes have a distinct feel
Compare the note with a genuine note of the same denomination
Use UV light to check for fluorescent features
Look for spelling errors or blurry printing
Be wary of notes that are too crisp or too worn out
Q4. What about your banking knowledge
I have a strong understanding of banking products, services, and processes.
Extensive knowledge of various banking products such as savings accounts, loans, and credit cards
Familiarity with banking processes like account opening, fund transfers, and bill payments
Understanding of banking regulations and compliance requirements
Experience in handling customer inquiries and resolving issues efficiently
Q5. What is cts clearing
CTS clearing is a system used for clearing cheques electronically.
CTS stands for Cheque Truncation System
It is used to reduce the time taken for cheque clearance
CTS clearing involves scanning the cheque and sending the image electronically for clearance
It is a secure and efficient way of clearing cheques
Q6. What is sales
Sales is the process of selling products or services to customers in exchange for money or other forms of payment.
Sales involves identifying potential customers and convincing them to purchase a product or service
It requires effective communication and persuasion skills
Sales can be done through various channels such as in-person, online, or over the phone
The ultimate goal of sales is to generate revenue for the company
Examples of sales include selling cars, insurance policies...read more
Q7. Your enterested work
I am interested in work that involves helping people and providing excellent customer service.
I enjoy interacting with people and finding solutions to their problems
I am passionate about delivering exceptional customer service
I am interested in learning about new products and services to better assist customers
I am motivated by the opportunity to make a positive impact on customers' experiences
I am excited about the prospect of working in a team-oriented environment
More about working at Utkarsh Small Finance Bank
Interview Process at TCS
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