Utkarsh Small Finance Bank Customer Service OfficerKolkata Reviews
Updated 3 Feb, 2024
Overall Rating
3.4/5
based on 5
reviews
Rating distribution
Category Ratings
3.5
Job security
3.0
Promotions
2.9
Work-life balance
2.5
Salary
2.4
Work satisfaction
2.3
Company culture
2.0
Skill development
What employees say about Utkarsh Small Finance Bank?
Insights from employee reviews on AmbitionBox
Gender based rating
1.3
Rated by Women
2 reviews
3.9
Rated by Men
3 reviews
Utkarsh Small Finance Bank is rated
3.4 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects an average employee experience, indicating moderate satis
...
Read more
Utkarsh Small Finance Bank is rated
3.4 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Work culture is very poor.... Branch manager & operation head behaved like a hell... HR department should take care of this 👍
Dislikes
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Officer in
Kolkata
Retail Liabilities Department
2.0
Overall Rating
2.0
Category Ratings
5.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 08 Sep 2020
Likes
Apart from getting the salary even in the breakouts of Covid 19, there's nothing remarkable in Utkarsh. Why? Okay.. Giving you 1 small example, It's been 6 months from my joining date. Till now the company failed to provide me a system to work and a seat to sit. As far as I know, there's no chance of getting either any desk or any system in near future. Moreover, I feel like inside the branch that if I sit at the customer chair It'll be represented like a major crime!!! Ever after being a Customer Service Officer, I don't have the authority to sit at a designated desk! All I can say is, it's not an employee centric behavior. Your company first should prepare a branch and then you recruit people for various works!...Read More
Salary - Excellent
Dislikes
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Too bad!!
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.