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Utkarsh Small Finance Bank

Compare

based on 3.3k Reviews

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About
Reviews
3.3k
Salaries
10k
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Utkarsh Small Finance Bank Customer Service Officer New Delhi Reviews

Updated 7 Sep, 2024

Overall Rating

3.9/5

based on 15 reviews

Rating distribution

5

5 (33.3%)

4

5 (33.3%)

3

1 (6.7%)

2

1 (6.7%)

1

3 (20.0%)

Category Ratings

3.9

Job security

3.9

Skill development

3.6

Work satisfaction

3.5

Company culture

3.3

Work-life balance

3.2

Salary

2.9

Promotions

What employees say about Utkarsh Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

62% employees reported

Flexible timing

50% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

5 reviews

3.9

Rated by Men

10 reviews

Utkarsh Small Finance Bank is rated 3.9 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate sati ... Read more

Utkarsh Small Finance Bank is rated 3.9 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Service Officer in New Delhi

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Jul 2024

Likes

Nothing

Dislikes

No work life balance they don't have branch closing timing. While working with this bank i have reached my home at 12 pm most of time

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in New Delhi

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Apr 2024

Likes

Very good company for learning Ground level Staff is very supportive Sales pressure is not too much Job security is good Good environment

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good

Dislikes

HR deptt. is not supportive Senior level managment not supportive

Customer Service Officer in New Delhi

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 May 2024

Likes

Great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top Utkarsh Small Finance Bank Customer Service Officer Interview Questions

asked in Customer Service Officer interview

Q1. Do you have basic knowledge of computer?

View answers (13)

asked in Customer Service Officer interview

Q2. What is CRR, SLR and Repo Rate

View answers (3)

Get interview-ready with top interview questions

View all 8 questions

asked in Customer Service Officer interview

Q3. How to identify fake note

View answers (2)

asked in Customer Service Officer interview

Q4. What about your banking knowledge

View answers (2)

asked in Customer Service Officer interview

Q5. What is cts clearing

View answer (1)

Customer Service Officer in New Delhi

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 04 May 2024

Likes

Organisational culture, regular online and in person trainings

Dislikes

Sales pressure on the operations team, strict timings, in City travel, no proper marketing done by bank.

Work-life balance - Poor

Work Details

Work related travel: This job involves Travel Within City.

Customer Service Officer in New Delhi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 07 Sep 2024

Likes

Working at Utkarsh bank allows me to contribute to financial inclusion and help unreserved category gain access to banking services. Career growth and work culture are also good.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Timing issue

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in New Delhi

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2023

Likes

Good organisation m happy

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Timeing issue with organisation

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in New Delhi

Full Time

·

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 23 Mar 2023

Likes

Here is nothing what i like

Dislikes

I dislike all the thing are happening here

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Utkarsh Small Finance Bank.

Customer Service Officer in New Delhi

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Oct 2023

Likes

Working good company

Salary - Good
Job security - Excellent
Company culture - Good

Dislikes

Office timeing is not good

Promotions - Bad

Discover interview dos and don'ts from real experiences

Customer Service Officer in New Delhi

Full Time

·

Banking Operations Department

4.0

posted on 11 Mar 2024

Overall Rating

Customer Service Officer in New Delhi

Full Time

·

General Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 May 2023

Likes

Good working environment and staffs are all good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Officer in New Delhi

Full Time

·

Branch Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Mar 2022

Likes

Never work here

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

No one is cooperative

Work timings: Strict Timings

Customer Service Officer in New Delhi

Full Time

·

Banking Operations Department

3.0

posted on 19 Dec 2023

Overall Rating

Customer Service Officer in New Delhi

Customer Service Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jun 2022

Likes

Fantastic

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Fantastic

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in New Delhi

Customer Service Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Jan 2021

Likes

This bank is very good for work environment also time management and teammates are supportive specially for girl..

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Salary is very low for new trainee employee

Work Details

Work timings: Flexible Timings

Customer Service Officer in New Delhi

Operation & Maintenance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 May 2022

Likes

Nothing

Dislikes

Life will be hell

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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More about working at Utkarsh Small Finance Bank

#3 Best Mid-Sized Banking Company - 2021

HQ - Varanasi,Uttar Pradesh, India
Banking
10k-50k Employees (India)
Public
Financial Services

Tell us how to improve this page.

Utkarsh Small Finance Bank Customer Service Officer Reviews by Locations

Utkarsh Small Finance Bank Customer Service Officer Varanasi Reviews
Utkarsh Small Finance Bank Customer Service Officer Patna Reviews
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Utkarsh Small Finance Bank Customer Service Officer Kolkata Reviews
Utkarsh Small Finance Bank Customer Service Officer Rewa Reviews

Utkarsh Small Finance Bank New Delhi Reviews by Designations

Utkarsh Small Finance Bank Sales Executive New Delhi Reviews
Utkarsh Small Finance Bank Assistant Manager New Delhi Reviews
Utkarsh Small Finance Bank Branch Manager New Delhi Reviews
Utkarsh Small Finance Bank Branch Sales Manager New Delhi Reviews
Utkarsh Small Finance Bank Deputy Manager New Delhi Reviews
Utkarsh Small Finance Bank Brach Operation Manager New Delhi Reviews
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Utkarsh Small Finance Bank Relationship Officer New Delhi Reviews
Utkarsh Small Finance Bank Branch Head New Delhi Reviews
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Utkarsh Small Finance Bank Credit Officer New Delhi Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Utkarsh Small Finance Bank reviews submitted by Utkarsh Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Utkarsh Small Finance Bank is the right compa...ny for you. 62% of employees reported the working days at Utkarsh Small Finance Bank as Monday to Saturday. 50% employees reported the work timings at Utkarsh Small Finance Bank as Flexible timing. Read more

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Utkarsh Small Finance Bank Reviews >
Utkarsh Small Finance Bank Customer Service Officer New Delhi Reviews

Utkarsh Small Finance Bank Customer Service Officer Salaries in New Delhi

based on 90 salaries

₹1.5 L/yr - ₹4 L/yr

15% less than the average Customer Service Officer Salary in India

View more details

Compare Utkarsh Small Finance Bank with

ICICI Bank

4.0

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HDFC Bank

3.9

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3.7

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3.7

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